Don Davis Ford

Horrible - 5 years of using them, and they have lost it. I bought my truck here ($60k truck), they are the only ones who service it, they don't vacuum or wash it or offer loaners - they will if you buy a Lin I bought my truck here ($60k truck), they are the only ones who service it, they don't vacuum or wash it or offer loaners - they will if you buy a Lincoln, even though my truck cost as much or more than many of the lincolns...I got over that because there big truck service manage -Joe- was so good. They sent Joe to the dodge shop and ever since, the level of service is near zero. 2 visits back, my service writer forgot to send the courtesy car and suggested I get an uber since it was so late in the day. The recent visit was HORRIBLE - they service writer had to be corrected twice on the details of my issues, then it took 6 hours and multiple people to get me an update...I repeatedly asked for the service manager...I never found out who my actual writer was. Finally a day and a half into this fiasco, the svc mgr calls me likes hes on a white horse to save the day. My oil was changed, u-joints replaced and brakes done. Unfortunately, brakes still squeal, but am leaving for Thanksgiving and cant drop truck off till I get back. They say service sells.....believe me, when I replace this truck in the next 12-15 months (now this same truck is $70k+)....it will be with a dealer that understands that a $70k vehicle is a $70k vehicle and should get the same consideration that my neighbors $40k Toyota gets ...wash/vaccuum/loaner AND a timely update without the 25 minute wait times to talk to a human because of some sorry central phone service/bank not at the dealer. So sad to see what a fine truck shop go to h*ll in a hand basket. More

2018 Ford F-150 Just purchased our 24th vehicle from Don Davis Auto Group. Thanks to Larry and Clark is was such an easy process. My wife loves her truck. You guys ar Just purchased our 24th vehicle from Don Davis Auto Group. Thanks to Larry and Clark is was such an easy process. My wife loves her truck. You guys are awesome and appreciate all you do!!!!! More

My Experience with Don Davis Ford's Service Center Although I appreciate the work that was done on my vehicle, I was not happy with the customer service. I learned, after picking up my vehicle (4) day Although I appreciate the work that was done on my vehicle, I was not happy with the customer service. I learned, after picking up my vehicle (4) days after I dropped it off, that the service dept was short-staffed. If I'd known this before I dropped off my vehicle I would've taken it to a different dealership. In addition to paying the deductible for my extended warranty, I wound up having to pay for using the rental car because the warranty only covered $30/day- $60 max and I had the rental car for (3) days. The service attendant was hard to reach and I had to make multiple calls to find out the status of my vehicle being repaired. Should I need service in the future, I'll definitely do my homework and read the reviews on the dealership, before I take it in. More

Great knowledagble service Great please to get good service done on your vehicles. I only go here for my service needs. Always friendly, courteous and very very knowledgeable. Great please to get good service done on your vehicles. I only go here for my service needs. Always friendly, courteous and very very knowledgeable. More

Timely I dropped my car off they brought me back to work so I would not have to wait I install my new plates that have been stolen off my car and they pick m I dropped my car off they brought me back to work so I would not have to wait I install my new plates that have been stolen off my car and they pick me up from work on my car was ready was greeted with a smile everyone was very helpful More

Great dealership, great salesman to work with, Bobby Jones. I have purchased several cars from Bobby Jones over the years, he is a pleasure to work with and he will go the extra mile to get you a fair deal. Bob I have purchased several cars from Bobby Jones over the years, he is a pleasure to work with and he will go the extra mile to get you a fair deal. Bobby is very professional and takes great care of his customers. The dealership is great also, i have had great results with the service dept, they go out of their way to take care of you. More

Best car buying experience Moving from out of state with a vehicle lease that was about to expire, I was under alot of pressure to make a decision and to make it quick. I am so Moving from out of state with a vehicle lease that was about to expire, I was under alot of pressure to make a decision and to make it quick. I am so glad that I chose Don Davis. They had made the process so easy for me to understand and were able to help me find a vehicle that I love in a short amount of time. I could not ask for a better experience. More

Highly recommend Great service from scheduling to delivery. We received text messages updating on the status of the valet service. Valet service drivers were profe Great service from scheduling to delivery. We received text messages updating on the status of the valet service. Valet service drivers were professional and polite. Jason was accommodating and understanding, even to a last minute add. More

The best They take time to get to know you as a individual.here that make you feel like you are putting your car in the hospital.and the car about the car and They take time to get to know you as a individual.here that make you feel like you are putting your car in the hospital.and the car about the car and you More

Honest this is the only place i have all my services and repairs done. fast reliable service. no other can compare to don davis. i have even had the opportun this is the only place i have all my services and repairs done. fast reliable service. no other can compare to don davis. i have even had the opportunity to use there body shop. always great service More