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Don Davis Ford
Arlington, TX
4,178 Reviews
Here’s the deal.
At Don Davis Auto Group, we understand no two customers are alike. That’s why we offer the broadest, most diverse line of cars, trucks and SUVs in the Dallas/Fort Worth area. The right car at the right price. That’s what you’ll find at Don Davis Auto Group. Our company representatives will make sure of it.
First, we’d like to say thanks. Second, here’s what you can expect from us.
- We understand your time is valuable. We’ll make every effort to insure that your time, both on-line and in our stores, is well spent.
- An honest effort to help you find the right vehicle at the right price.
- We’ll listen. Understanding your automotive needs is step one.
- We’re all in this together. Every employee at Don Davis Auto Group shares the responsibility of making your purchase and ownership experience the best possible.
Helping you make a great deal on a great car is what we’re all about. And we’ll do whatever it takes. Quite possibly more than you’d expect. As an example, every vehicle sold comes with TireGARD and EtchGARD. This coverage protects you in the event of tire or glass damage. In 2009, $ 483,615.00 in TireGARD and EtchGARD claims were paid to Don Davis Auto Group customers. The average TireGARD claim was $114.00. The average EtchGARD claim was $ 1,996.00. Both are provided Free of Charge!
Another example is our Right from the Start new owners car-care seminar held the second week of each month. As a new customer, you’ll be invited to our service department where every model we sell will be on display. Our service advisors can answer your questions, review warranty schedules, demonstrate how to change a tire and provide other pertinent information.
Every member of our organization shares the responsibility of providing the highest level of service and support in the purchase and maintenance of automobile. From start to finish, as long as you own your car, we’ll work to earn the privilege of being your car dealer.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 4,178 reviews
December 03, 2018
Great I had a very good experience there! I would recommend this place to anyone. Bo was a great sales person and helped me out a lot. I had a very good experience there! I would recommend this place to anyone. Bo was a great sales person and helped me out a lot. More
by djoh16
Verified CustomerEmployees Worked With
Bo Bosuro
December 01, 2018
Poor customer service My vehicle was in the service department for over 10 days. Called several times to service advisor for an update and never received a return call or My vehicle was in the service department for over 10 days. Called several times to service advisor for an update and never received a return call or message. Very nice people, but poor customer service and unacceptable amount of time for routine service. Would not rcommend this dealership. More
by jwm
Employees Worked With
Jason Kubica
December 01, 2018
Straight to business I told Ryan what I wanted and my price range and he hit the nail on the head! Very satisfied with my truck!!! He is Great young man I told Ryan what I wanted and my price range and he hit the nail on the head! Very satisfied with my truck!!! He is Great young man More
by Rene.zavala222
Employees Worked With
November 30, 2018
no Rental car. I was disappointed that you didn’t have a rental car for me to use while my truck was worked on.i got there on time but since I didn’t have a car I co I was disappointed that you didn’t have a rental car for me to use while my truck was worked on.i got there on time but since I didn’t have a car I couldn’t take care of business and had to stay at home all day. I hope the next time I need to bring my truck back for Sevice you will have a car or truck for me to use so I won’t waste all day at home .if I had known that I had to wait so long for my truck I could have someone to pick me up. More
by DAVIDBUFFALO
Employees Worked With
Cotton Taylor
November 30, 2018
Greg Ford did his usual outstanding job. I highly recommend this dealership for not only purchasing vehicles but also service after the sale. I have been a customer since the mid 80's & have I highly recommend this dealership for not only purchasing vehicles but also service after the sale. I have been a customer since the mid 80's & have owned nearly every brand of American made car & truck. I continue to return to Don Davis after straying to other brands. Their customer service is a cut above. More
by DEANSHUMAKER
Employees Worked With
Greg Ford
November 29, 2018
Great experience professional staff Professional and friendly staff Very well organized I definitely recommend them Thank you Don Davis for a wonderful experience We will be bac Professional and friendly staff Very well organized I definitely recommend them Thank you Don Davis for a wonderful experience We will be back Victoria K. More
by Victoria K
Employees Worked With
Leroi Bemenu
November 29, 2018
It took 5.1/2 hours for an oil change and tire rotation. I I don't think I have to say much more than 5.1/2 hours for an oil change, check up and tire rotation. I had a 10;00 appointment and left at 2:45. At 1 I don't think I have to say much more than 5.1/2 hours for an oil change, check up and tire rotation. I had a 10;00 appointment and left at 2:45. At 12;00 I had to ask for an update on my service. Was told my car was next in line and would take about 40 mins. I have been doing business with Don Davis for a long time and have never had this happen before. I should have been told when I checked my car in that the service center was running behind.So I could have rescheduled a time to bring it in. The reason for making an appointment is so you don't have to wait 5.1/2 hours. Again this is the first time this has happen and I hope the last time. More
by YDRACUP
Employees Worked With
I don't recall. The man in th service department was Bobby.
November 29, 2018
Awesome customer service Great customer service, attentive, worked woth my budget, provided options, helped me with loan, definitely will come back for car purchase in the fut Great customer service, attentive, worked woth my budget, provided options, helped me with loan, definitely will come back for car purchase in the future , they have my business fromnow on More
by HORSECRAZY11
Employees Worked With
Clark Ledeux, Chad Walker
November 27, 2018
A TrueLy honest dealership Excellent sales personnel, no pressure, they did exactly what they promised and more. I have purchased at this dealership for the past twenty years. Y Excellent sales personnel, no pressure, they did exactly what they promised and more. I have purchased at this dealership for the past twenty years. You can,t find a better place to purchase a vehicle. More
by Snelms6332
Employees Worked With
November 27, 2018
times have changed 2 hours and 15 min for a oil change and i was 2nd in line. service advisor looked like he was lost. i told him that i had a recall and he didn't see 2 hours and 15 min for a oil change and i was 2nd in line. service advisor looked like he was lost. i told him that i had a recall and he didn't seem to know what i was talking about. i didn't want to get it fixed buy inquiry about it and maybe get it scheduled. i went on tuesday to get the change but mr personality at the end office said it would be a 3 hour wait. part of the reason why i waited for the next morning. i wasn't the only unhappy customer in the lobby. 2 other lady customers were madder than me. something has to change to keep my business. i use to brag about the dealership. my friend went to Mitsubishi and got his oil change in 30 minutes. he laughed at me..the rep was in daniel reyes old office...peters was not my rep fred More
by FREDGUTIERREZ1
Employees Worked With
josh, peters
