Don Davis Ford

service Motor oil left on valve cover plastic. Spilled while filling, not wiped up. or oily rag. brake fluid low, below the max fill line on reservoir. Motor oil left on valve cover plastic. Spilled while filling, not wiped up. or oily rag. brake fluid low, below the max fill line on reservoir. More

Good friendly service Always get good friendly service at this dealership. They are thorough, honest and reasonable. I highly recommend the service department at Don Davis Always get good friendly service at this dealership. They are thorough, honest and reasonable. I highly recommend the service department at Don Davis Ford in Arlington. More

Friendly, understanding, and helpful service I was in need of a vehicle the same day that I went to the dealership and was able to get one with no hassle. The sales representives Leroi and Willie I was in need of a vehicle the same day that I went to the dealership and was able to get one with no hassle. The sales representives Leroi and Willie were very helpful and understanding and helped me get into a very cost effective and stylish vehicle that suit my needs. I would highly recommend this dealership due to customer service and selection. More

Purchase of Truck great service , great salesmanship. Xavier and Chad were very knowledgeable and they made the purchase process a smooth experience. thanks guys for th great service , great salesmanship. Xavier and Chad were very knowledgeable and they made the purchase process a smooth experience. thanks guys for the great work. More

Poor service no communication I purchased a pre-owned certified vehicle and paid cash for my Lincoln MKX. First that process is a nightmare because at every turn was told I should I purchased a pre-owned certified vehicle and paid cash for my Lincoln MKX. First that process is a nightmare because at every turn was told I should Finance through you. Why? I paid cash! The vehicle had defective headlights and when I told and showed my sales person (Bo) he said I would be called right away. I waited 24 hours and called Bo back because service has not contacted me, in the meantime he convinced me to take the vehicle home anyway. Service finally calls and says they cannot get me I’m for three days. So I wait until Monday, bring the car in at the appointed time. They have no record of (Stephen ) making the appointment with me. He failed to show up for work that day. And the car I was promised that would be waiting for me was not arranged for either. I waited 40 minutes to get that straight, then they tell me they need my car for three days. On day FIVE I called and they said they needed my insurance info before they would fix the car. I refused because this is a warranty fix. Finally two more days go by and the car is ready. I go pick it up, and they only fixed two of the three issues. I am fed up with Don Davis and the whole experience. And I have to find someone else to fix what should be a warranty issue More

Couldn't ask for better service It was really great service and quick too. I could have asked for anything better, will go again if it is at a good price It was really great service and quick too. I could have asked for anything better, will go again if it is at a good price More

my 16 yr old daughters car was returned hood open my daughters Focus was in for recall and was repaired but when it was returned the hood was not closed. I was leading her back to our house in Grand P my daughters Focus was in for recall and was repaired but when it was returned the hood was not closed. I was leading her back to our house in Grand Prairie and I saw the hood bouncing up and down on the highway. I pulled over with her in the side of 360 south and closed the hood. I just saved your dealership the cost of my daughter's life if that hood had flown up on the highway. Pay attention to basic service. More

Service representative was good in letting me know about my vehicle! Also price he quoted was the price I paid. Office personnel was great and friendly! was good in letting me know about my vehicle! Also price he quoted was the price I paid. Office personnel was great and friendly! More

Will Clark is Awesome Will has been a constant positive representative for Don Davis for years. I’ve done business with him for 5 years. What sets Will apart from so many s Will has been a constant positive representative for Don Davis for years. I’ve done business with him for 5 years. What sets Will apart from so many sales folks is he is extremely knowlagable on the models Ford sells. He understands so many aspects of value and even the smallest attributes that rarely are even documented. I you want transparency and value see Will Clark at Don Davis Ford in Arlington, TX P.S. I relocated to Georgia and still come back to Texas to buy my Fords from Will Clark at the Don Davis Ford Team. More

Bough a used car on line from this dealership Josue Saucedo Salesman Friendly competent and made the whole process easy. Facilitated a PPI and addressed the worn tires without any stress - and Josue Saucedo Salesman Friendly competent and made the whole process easy. Facilitated a PPI and addressed the worn tires without any stress - and has facilitated transportation to my home town. More