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Don Davis Ford
Arlington, TX
4,179 Reviews
Here’s the deal.
At Don Davis Auto Group, we understand no two customers are alike. That’s why we offer the broadest, most diverse line of cars, trucks and SUVs in the Dallas/Fort Worth area. The right car at the right price. That’s what you’ll find at Don Davis Auto Group. Our company representatives will make sure of it.
First, we’d like to say thanks. Second, here’s what you can expect from us.
- We understand your time is valuable. We’ll make every effort to insure that your time, both on-line and in our stores, is well spent.
- An honest effort to help you find the right vehicle at the right price.
- We’ll listen. Understanding your automotive needs is step one.
- We’re all in this together. Every employee at Don Davis Auto Group shares the responsibility of making your purchase and ownership experience the best possible.
Helping you make a great deal on a great car is what we’re all about. And we’ll do whatever it takes. Quite possibly more than you’d expect. As an example, every vehicle sold comes with TireGARD and EtchGARD. This coverage protects you in the event of tire or glass damage. In 2009, $ 483,615.00 in TireGARD and EtchGARD claims were paid to Don Davis Auto Group customers. The average TireGARD claim was $114.00. The average EtchGARD claim was $ 1,996.00. Both are provided Free of Charge!
Another example is our Right from the Start new owners car-care seminar held the second week of each month. As a new customer, you’ll be invited to our service department where every model we sell will be on display. Our service advisors can answer your questions, review warranty schedules, demonstrate how to change a tire and provide other pertinent information.
Every member of our organization shares the responsibility of providing the highest level of service and support in the purchase and maintenance of automobile. From start to finish, as long as you own your car, we’ll work to earn the privilege of being your car dealer.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 4,179 reviews
March 25, 2019
Amazing Service Once again Don Davis knocks it out of the Park. Great service and delivered on time definitely a 5 star company. What more can I say Thanks. Once again Don Davis knocks it out of the Park. Great service and delivered on time definitely a 5 star company. What more can I say Thanks. More
by plumber36757
Verified CustomerEmployees Worked With
Will Clark
March 25, 2019
Warranty work Brought my 2018 F-350 diesel platinum in for scheduled service. Had 2:30 appointment was told would be 2 1/2 hour wait. Got back 4 hours later and che Brought my 2018 F-350 diesel platinum in for scheduled service. Had 2:30 appointment was told would be 2 1/2 hour wait. Got back 4 hours later and checked invoice. Was charged for oil charged for oil change and no record of if DEF was added or even checked. I’ve been having service there for many years. Seems service has gone to pot recently. I’m sorry to see Joe is no longer service writerI I’m going to check out other Ford dealerships in the area in the future. More
by MICHAELSELF0
Employees Worked With
Don’t know maintenance girls name. , Jason Kubica
March 22, 2019
Oil Change & New Truck Brought my truck in for a routine oil change, looked around and decided to buy a new truck. As always, everyone was great! Eddie, Emily, Quincey and Brought my truck in for a routine oil change, looked around and decided to buy a new truck. As always, everyone was great! Eddie, Emily, Quincey and Tony all worked together to create a really seamless purchase. Actually a fun and stress free buying experience. My second new vehicle purchase at Don Davis Ford, and for the second time an excellent experience. (Oil change on old truck was fine, too...) More
by Barrett G
Employees Worked With
Emily Tharpe, Quincey Martin, Tony Pichardo, Edward Vallejo, Quincey Martin
March 21, 2019
Customer Staff was very knowledgeable about the car. Eric was very laid-back and listen to what we wanted. I would recommend friends and family see use Eric. Staff was very knowledgeable about the car. Eric was very laid-back and listen to what we wanted. I would recommend friends and family see use Eric. More
by themassageuknead
Employees Worked With
Willie Woodard, Eric Westerhoff
March 21, 2019
Fast service It was a recall service that was performed on my 2013 ford f 150,by that same day it was done with the truck.i went to pick it up and was fast It was a recall service that was performed on my 2013 ford f 150,by that same day it was done with the truck.i went to pick it up and was fast More
by VZAINA
Employees Worked With
Josue Saucedo
March 21, 2019
Car not properly checked I originally had my car towed in on 2/22. The car was not thoroughly checked because the time was not taken to find a loaner car for me to drive. As I originally had my car towed in on 2/22. The car was not thoroughly checked because the time was not taken to find a loaner car for me to drive. As a result I had to have my car towed in again 2 weeks later. The problem was with the keypad. That could have been detected the first time. That did not occur all of a sudden. I really dislike coming to the service center because this is the third negative experience I have had. More
by LAKEISHASANDERS
Employees Worked With
Jason Kubica
March 20, 2019
Great service from great people. Service was great, everyone friendly and professional. I always have a great experience at Don Davis Ford and Jason Kubica is always great and on top Service was great, everyone friendly and professional. I always have a great experience at Don Davis Ford and Jason Kubica is always great and on top of his game. More
by snakeinarl
Employees Worked With
Jason Kubica
March 19, 2019
lazy, inconsiderate, unprofessional I had an appt, at 12 noon, for a stereo issue. I was told the stereo guy would be there between 12-1230. I arrive at 1145. The tech I had the appt wit I had an appt, at 12 noon, for a stereo issue. I was told the stereo guy would be there between 12-1230. I arrive at 1145. The tech I had the appt with want there. I was checked in by another tech. I was sent to the waiting area. I sat there until 150 pm, before I decided to go ask questions on where I was in the process. I ask the question and wait at least another 20 mins before anyone can be found with an answer. Finally, someone walks over to me and tells me the stereo guy isnt even there. He called and said he wouldn't be there until around 4-430. I said, why is it that you couldn't come tell me this when you found out about it? I sat up there for 2 hours and accomplished nothing. I asked for my vehicle to be brought to me because I wasn't waiting any longer. The service guy I was scheduled with, did not even know I was his customer. More
by MICHAEL.BAILEY526
Employees Worked With
Jason Kubica
March 19, 2019
LINCOLNESQUE SERVICE It was easy to give a FIVE STAR rating. I came in without an appointment needing a quick oil change turnaround. Jason Kubica, my service advisor sin It was easy to give a FIVE STAR rating. I came in without an appointment needing a quick oil change turnaround. Jason Kubica, my service advisor since I purchased my Lincoln, was quick to get my service done. I didn't time it but I believe I was there less than an hour. It was service that a Lincoln owner expects to receive. More
by AGFOX45
Employees Worked With
Jason Kubica
March 18, 2019
long wait time Nice people but long wait time with no communication. I don't mind waiting but I arrived at 4pm and didn't leave till almost 7pm. oil change, air filt Nice people but long wait time with no communication. I don't mind waiting but I arrived at 4pm and didn't leave till almost 7pm. oil change, air filter, and wash. But nice clean environment. More
by SHEILABARNES32
Employees Worked With
I think this the name not sure. never spoke with him or saw him. , Steven Lynn
