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Don Davis Ford
Arlington, TX
4,179 Reviews
Here’s the deal.
At Don Davis Auto Group, we understand no two customers are alike. That’s why we offer the broadest, most diverse line of cars, trucks and SUVs in the Dallas/Fort Worth area. The right car at the right price. That’s what you’ll find at Don Davis Auto Group. Our company representatives will make sure of it.
First, we’d like to say thanks. Second, here’s what you can expect from us.
- We understand your time is valuable. We’ll make every effort to insure that your time, both on-line and in our stores, is well spent.
- An honest effort to help you find the right vehicle at the right price.
- We’ll listen. Understanding your automotive needs is step one.
- We’re all in this together. Every employee at Don Davis Auto Group shares the responsibility of making your purchase and ownership experience the best possible.
Helping you make a great deal on a great car is what we’re all about. And we’ll do whatever it takes. Quite possibly more than you’d expect. As an example, every vehicle sold comes with TireGARD and EtchGARD. This coverage protects you in the event of tire or glass damage. In 2009, $ 483,615.00 in TireGARD and EtchGARD claims were paid to Don Davis Auto Group customers. The average TireGARD claim was $114.00. The average EtchGARD claim was $ 1,996.00. Both are provided Free of Charge!
Another example is our Right from the Start new owners car-care seminar held the second week of each month. As a new customer, you’ll be invited to our service department where every model we sell will be on display. Our service advisors can answer your questions, review warranty schedules, demonstrate how to change a tire and provide other pertinent information.
Every member of our organization shares the responsibility of providing the highest level of service and support in the purchase and maintenance of automobile. From start to finish, as long as you own your car, we’ll work to earn the privilege of being your car dealer.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 4,179 reviews
March 27, 2019
Straight Talk - Non Pressured The experience was efficient and respectful. Dealership identified my customer needs and addressed without attempting to oversell the product or upse The experience was efficient and respectful. Dealership identified my customer needs and addressed without attempting to oversell the product or upsell to other vehicles or added accessories or extended service contracts or gap insurance or anything else. Some discussion of pricing was expected but it was quick and not drawn out and not typically "used car salesman"/"talk to sales manager" drama. Best car buying experience in all the 40 years that I have been buying vehicles. More
by L.Terrell
Verified CustomerEmployees Worked With
Xavier Echendu, Chad Walker
March 27, 2019
Awful experience. I've been come to your service department since 2016 for the same issue and no one can seem to help. The car has not even been look at after several I've been come to your service department since 2016 for the same issue and no one can seem to help. The car has not even been look at after several times dropping the car off fir the days your technicians requested. More
by Deborah
Employees Worked With
I've worked with at least 3 different service people not just Jason. Hason was very nice but the car still was not checked out., Jason Kubica
March 27, 2019
Dealer for life Short and sweet. I’ll never go anywhere else...sales and services...beat prices in town...Experts all the way around...wish all car dealers would be l Short and sweet. I’ll never go anywhere else...sales and services...beat prices in town...Experts all the way around...wish all car dealers would be like this. More
by golfnphil
Employees Worked With
March 27, 2019
Excellent We drove from Oklahoma looking for my 16yr old her 1st car & found it here. The salesman was great & friendly. I would recommend to anyone. We drove from Oklahoma looking for my 16yr old her 1st car & found it here. The salesman was great & friendly. I would recommend to anyone. More
by MDAWNF78
Employees Worked With
March 26, 2019
Product issue out of warranty BUT - Jason proposed a business case to Ford corporate since I had this issue on my other F250 and they agreed with him to participate in the repair. BUT - Jason proposed a business case to Ford corporate since I had this issue on my other F250 and they agreed with him to participate in the repair. 4 year old truck should have NO issues. This will be considered when I’m ready to replace this vehicle. Thank you Jason. More
by my09ultra
March 26, 2019
Too slow The service representative Johnny was super nice, but the service super slow.A check engine light on should not take 8 days to then say it was the gas The service representative Johnny was super nice, but the service super slow.A check engine light on should not take 8 days to then say it was the gasoline.... More
by RIYAFLOR
Employees Worked With
Johnny Escobedo or similar , Bobby Jones
March 26, 2019
Perfect Service Day Jason gave me a very informative service review. Told me that the inspection on my car had no surprises, and everything was in good condition. He als Jason gave me a very informative service review. Told me that the inspection on my car had no surprises, and everything was in good condition. He also told me what to look for on my next visit. I told him about the difficulty I had with my last service appointment. He assured me that it will never happen again. More
by alemons358
Employees Worked With
Willie Woodard, Will Clark, Jason Kubica
March 26, 2019
F 150 Representatives were awesome and walk out with exactly what I wanted. Will and Edward did an awesome job and looked for the best deal I could get. Representatives were awesome and walk out with exactly what I wanted. Will and Edward did an awesome job and looked for the best deal I could get. More
by GARCIA5365
Employees Worked With
Tony, Will Clark, Edward Vallejo
March 26, 2019
Great customer service with staff Gave a good rating. Had to settle for 2nd choice of vehicle and not 1st choice. Just think they could have done more to put customer in car of choice. Gave a good rating. Had to settle for 2nd choice of vehicle and not 1st choice. Just think they could have done more to put customer in car of choice.. More
by wright.tyme
Employees Worked With
Forgot their names. Danisha boss, & finance man???, Denisha Reynolds
March 25, 2019
simple oil change Estimated time for oil change in F250 was 2 hours. i would have liked to wait but that's to long for an oil change. Picked it up and DEF hadn't been f Estimated time for oil change in F250 was 2 hours. i would have liked to wait but that's to long for an oil change. Picked it up and DEF hadn't been filled. really inconvenient and this isn't the first time. i didn't notice until i got home the first time this time i noticed after i left the lot but i had to drive back and it was another 45 minutes to get it filled. More
by chris.e.williams
Employees Worked With
niether of the service people listed don't know the name of the service person.
