Don Davis Ford

Recieved New SUV Larry and Evelyn are amazing and have been incredibly responsive to us at ELB US Inc. We have gotten 3 cars through them and 1 SUV and are very happy Larry and Evelyn are amazing and have been incredibly responsive to us at ELB US Inc. We have gotten 3 cars through them and 1 SUV and are very happy. Thank you, Larry and Evelyn! More

Easy purchase! As a first time new vehicle owner, Don Davis Ford Lincoln in Arlington really made my experience there very easy and with no pressure at all. Larry Hi As a first time new vehicle owner, Don Davis Ford Lincoln in Arlington really made my experience there very easy and with no pressure at all. Larry Hinton made everything very simple and understanding for me. He definitely helped me narrow down my options. Also helped me stay in my budget range. At the end of the day I received great service, great price, and a great Ford truck! More

Refinance I went back to Don Davis to refinance my lease. They were easy to deal with. Finance shopped around and was able to get me a better rate. Xavier was v I went back to Don Davis to refinance my lease. They were easy to deal with. Finance shopped around and was able to get me a better rate. Xavier was very helpful. The whole refinance process was easy from start to finish. More

4th time to bring my 17 Escape in with Transmission issue. Before my warranty had expired, there was some sort of electrical issue that completely screwed up the transmission. When I got the car back I was to Before my warranty had expired, there was some sort of electrical issue that completely screwed up the transmission. When I got the car back I was told that it was "all fixed!". It was not, I could immediately tell that the transmission was still not right. It was slow to engage, sometimes it would lunge into gear. So, I brought the car back. This time, I don't know what they did, but they said they couldn't duplicate the problem. That was hard to believe. It didn't do it all the time, but it was regular enough. So, I took my car to City Garage and asked them to look at the issue. They came back with an error code and told me to go back to Ford. They said, it was probably under warranty and they couldn't fix it. So again, I made an appointment to bring it back in to Ford (where I bought the car brand new just 2.5 years ago - in fact, I have bought at least 5 cars from this dealership as well as my child (2 cars) and my husband (3 cars). 2 days later, nobody called me, so called..."Oh, your car is ready!". "Are you SURE??" I asked. It seemed unbelievable to me that they could of diagnosed the problem and fixed it that quickly. But, I was assured it was ready. So, On Friday, I went to pick up my car. As I was driving out of the dealership service area, I didn't get 100 yards away from the front door when the entire transmission locked up when shifting into second and screamed at me, then the car stopped dead in the middle of the street (blocking traffic) as it dumped it's transmission fluid on the ground. I had to put my flashers on, leave the car in the road, and run back to Don Davis to get someone to help. I was, at the very least hysterical. What if that had happened just 2 minutes later when I was pulling onto HWY 360 perhaps in front of a semi?? Nobody would have ever known it was because my dealership service department sent me out the door with a car they had NEVER TEST DRIVEN! Yes, I am very upset. I am still without a car. And now, because this transmission is shot, and this service department has not fixed the problem, NOBODY in their right mind will ever buy this car from me. There went $24,000 cash I spent at this dealership on a brand new car down the drain. The service manager Dee was extremely nice to me, that's the only good thing about this. More

Great service! Bought a truck. Had great service from used, FI and service dept! Had to bring truck back in to get it detailed since it was closing time when I got Bought a truck. Had great service from used, FI and service dept! Had to bring truck back in to get it detailed since it was closing time when I got the truck and it was do e quick. More

Very disappointed I scheduled an appointment for an oil change was working with a different advisor because my previous advisor was off. The advisor left for the day wi I scheduled an appointment for an oil change was working with a different advisor because my previous advisor was off. The advisor left for the day without contacting me. I had to call the office prior to closing time to inquire about my car. I’m afraid if I didn’t call my vehicle would have remained for the next morning. Furthermore, I can’t tell you the last time I received a maintenance plan report. The appt before this one my tire pressure wasn’t checked and I had to inflate my tires on my own. Very disappointed in the service. Lincoln should separate their service from Ford. I felt like I got the “Ford” treatment. More

Dead battery Great guys took good care of me, replacing the battery even though it was almost 4 years old..AND got a wash and vacuum!! I love Don Davis.. Great guys took good care of me, replacing the battery even though it was almost 4 years old..AND got a wash and vacuum!! I love Don Davis.. More

Excellent They did a great, as always on my oil change. They also washed it. Jason kept me informed and I do recommend Don Davis Ford. They did a great, as always on my oil change. They also washed it. Jason kept me informed and I do recommend Don Davis Ford. More

Customer oriented Erick was patient with my request to see a number of Lincoln MKC prior to making my choice. He stated he was there to ensure i got the car i wanted. Erick was patient with my request to see a number of Lincoln MKC prior to making my choice. He stated he was there to ensure i got the car i wanted... More

Great service Courteous and quick from start to finish. Did what I needed done and asked if there was anything else that they could do for me. Will come again Courteous and quick from start to finish. Did what I needed done and asked if there was anything else that they could do for me. Will come again More