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Don Davis Ford
Arlington, TX
4,179 Reviews
Here’s the deal.
At Don Davis Auto Group, we understand no two customers are alike. That’s why we offer the broadest, most diverse line of cars, trucks and SUVs in the Dallas/Fort Worth area. The right car at the right price. That’s what you’ll find at Don Davis Auto Group. Our company representatives will make sure of it.
First, we’d like to say thanks. Second, here’s what you can expect from us.
- We understand your time is valuable. We’ll make every effort to insure that your time, both on-line and in our stores, is well spent.
- An honest effort to help you find the right vehicle at the right price.
- We’ll listen. Understanding your automotive needs is step one.
- We’re all in this together. Every employee at Don Davis Auto Group shares the responsibility of making your purchase and ownership experience the best possible.
Helping you make a great deal on a great car is what we’re all about. And we’ll do whatever it takes. Quite possibly more than you’d expect. As an example, every vehicle sold comes with TireGARD and EtchGARD. This coverage protects you in the event of tire or glass damage. In 2009, $ 483,615.00 in TireGARD and EtchGARD claims were paid to Don Davis Auto Group customers. The average TireGARD claim was $114.00. The average EtchGARD claim was $ 1,996.00. Both are provided Free of Charge!
Another example is our Right from the Start new owners car-care seminar held the second week of each month. As a new customer, you’ll be invited to our service department where every model we sell will be on display. Our service advisors can answer your questions, review warranty schedules, demonstrate how to change a tire and provide other pertinent information.
Every member of our organization shares the responsibility of providing the highest level of service and support in the purchase and maintenance of automobile. From start to finish, as long as you own your car, we’ll work to earn the privilege of being your car dealer.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 4,179 reviews
May 13, 2019
Great experience with a great staff Will was our salesman, Chad was the sales manager, Quincy and Tony took care of us in finance. Great team all together and couldn’t be more happy with Will was our salesman, Chad was the sales manager, Quincy and Tony took care of us in finance. Great team all together and couldn’t be more happy with the deal worked out, the friendly staff, and the smooth flow from test drive to driving off the lot! Thanks again and glad to have bought our new car from Don Davis Ford. More
by 2012Mustang
Employees Worked With
Will Clark, Chad Walker, Quincey Martin, Tony Pichardo
May 13, 2019
You Need to hire more mechanics When I brought my car in a couple of months for a tire rotation and oil change, I was there for 3 hours. I thought maybe mechanics were on vacation. L When I brought my car in a couple of months for a tire rotation and oil change, I was there for 3 hours. I thought maybe mechanics were on vacation. Last week I went in for a battery for the key fob and replacement of a headlamp. My appt was at 10:00 and I was there unto 2:00. This is totally unacceptable. Please hire more mechanics because many people who were waiting indicated that they would not be bringing their cars back to this service department. More
by DELTABEV
Verified CustomerEmployees Worked With
Jonathan Robilliard
May 13, 2019
Positive Had a positive experience. The dealership prepared for our visit. Had trucks ready that met our requests and seemed legitimately sincere in making us Had a positive experience. The dealership prepared for our visit. Had trucks ready that met our requests and seemed legitimately sincere in making us happy with our purchase and financing. More
by conch75
May 10, 2019
Oil Change I dropped off my car at 10:30am and was told it was would take about two hours. It was not ready until after 3:00pm. When I showed up I was one of six I dropped off my car at 10:30am and was told it was would take about two hours. It was not ready until after 3:00pm. When I showed up I was one of six people in line to pick up my vehicle and no one was working the counter. Several of us start grumbling and one of the employees starts laughing like it is a joke...finally one of the service reps joins the line and hears us complaining and goes to find the lady who is supposed to be working at the counter and she starts checking us out. It was just the fact that they didnt care... More
by TURK1821
Employees Worked With
Johnny Esquivel
May 10, 2019
The job was efficiently performed. The employees were very gracious and perform their jobs.my oil light was on and before going on highway again, I needed to get my car serviced. Now t The employees were very gracious and perform their jobs.my oil light was on and before going on highway again, I needed to get my car serviced. Now that I am semi retired it is easy to put off the tasks. Your dealership is convenient to where I live. Thank you. More
by NAMCLAUGHLIN42
Employees Worked With
Sorry I did not speak to anyone at length. I’m very observant and definitely noticed everyone was well trained and performed their jobs.
May 10, 2019
Great experience I had a great experience. Good sales person. All my questions were answered and we'll taken care of. Great dealership and would return for future pu I had a great experience. Good sales person. All my questions were answered and we'll taken care of. Great dealership and would return for future purchases More
by dave3251983
Employees Worked With
Eric, Chad Walker, Emilia Gonzalez
May 09, 2019
Ernest goes to make a difference. I usually hate to shop for a new vehicle, but Ernest changed that very much for the better! His service to me was pleasant and helpful in many ways. N I usually hate to shop for a new vehicle, but Ernest changed that very much for the better! His service to me was pleasant and helpful in many ways. Not only that, but he had a pleasant personality. Also, the lady in the finance office was likewise a good experience. I definitely would recommend anyone to try this dealership. More
by Shocker
Employees Worked With
Ernest Garza
May 08, 2019
Great except for not properly resetting my display. I couldn The quality and ease at the service department was great except that someone didn't reset my digital dash display. When I called Jessica from home fo The quality and ease at the service department was great except that someone didn't reset my digital dash display. When I called Jessica from home for help on resetting it she was confused and not the most helpful. More
by ruthbballmom
Employees Worked With
Jessica, but Jesus Diaz was kind and helpful.
May 08, 2019
Great Experience Very Professional group Larry Hinton and Willie are great to work with ! Was able to select and close the agreement in less than 2 hours. Ready to go when we were. Good Tea Larry Hinton and Willie are great to work with ! Was able to select and close the agreement in less than 2 hours. Ready to go when we were. Good Team. More
by jjordan.pes
May 07, 2019
Respectful and Efficient Staff The sales staff worked to accommodate our time frame with a different lease expiring. The paperwork was efficient and the sales staff was respectful The sales staff worked to accommodate our time frame with a different lease expiring. The paperwork was efficient and the sales staff was respectful and never pushed hard to close. They gave us a great price on a new Explorer and the cost to lease vs buy was the same so they provided us with options. Really enjoyed working with Matt Howard, Will Clark, and Edward Vallejo. More
by MZNDIrish2005!
Employees Worked With
Will Clark, Edward Vallejo
