Don Davis Ford

Recall Took my car Friday Morning to get it fixed and asked if it would be all day so I can plan accordingly, I was told it would be done by the end of the d Took my car Friday Morning to get it fixed and asked if it would be all day so I can plan accordingly, I was told it would be done by the end of the day but when I called to check they were unable to let me know if it was finished, I had to wait until the next day to pick up my car which caused me to miss my nephews graduation and work for Friday night. The last time I came to the service center for a simple oil change It took over 2 hours. More

Professional and proficient technician I have all my service needs taken care of my Colton Taylor he addresses all my needs in a timely manner and a professional fashion. I have all my service needs taken care of my Colton Taylor he addresses all my needs in a timely manner and a professional fashion. More

Oil change Johnny and Dee are easy to work with - pleasant and professional When I noted a scratch on the tail gate of the truck (post pil change) they were gen Johnny and Dee are easy to work with - pleasant and professional When I noted a scratch on the tail gate of the truck (post pil change) they were genuinely concerned and offered to remedy situation then - I could not wait however, so they promised to make good at my convenience More

EXCELLENT SERVICE Bobby Jones was my sales person. He was absolutely FANTASTIC!!!! He was very attentive as to what I wanted in a vehicle and put me in exactly what Bobby Jones was my sales person. He was absolutely FANTASTIC!!!! He was very attentive as to what I wanted in a vehicle and put me in exactly what I was looking for. I have purchased several vehicles over the years from other dealerships and this was BY FAR the best and smoothest experience I have ever had. Financing went smoothly as well. I will definitely be back when it's time for another vehicle. And, by the way, I LOVE MY EDGE!!! More

Long 3 month just for a recalled Never called me when truck ready and never order the parts for a recall even with apoinment left the truck there for over a week the first time and st Never called me when truck ready and never order the parts for a recall even with apoinment left the truck there for over a week the first time and still didn’t finished drop it off again two month later and still left for a week More

Amazing experience I had a great experience here! I was able to choose a car and finish all the paperwork in about 90 minutes. They even filled up the gas for me and eve I had a great experience here! I was able to choose a car and finish all the paperwork in about 90 minutes. They even filled up the gas for me and everything. More

Good service lil long wait time Great service but wait time was lil longer. I was given estimated time of an hour but it took double the time. Overall I am satisfied. Great service but wait time was lil longer. I was given estimated time of an hour but it took double the time. Overall I am satisfied. More

Everything was good Don davis Lincoln is the best dealership i can say so far i know..whereby workers work with customers and fullfill customers wants in good time...they Don davis Lincoln is the best dealership i can say so far i know..whereby workers work with customers and fullfill customers wants in good time...they doing a great job More

buying here the worst. Certifeid pre-owned means zero Bought a certified pre-owned Lincoln MKX 25,000 miles. Brought it home, the rear hub needed replacing, found AC coil leaking into the passenger cab. F Bought a certified pre-owned Lincoln MKX 25,000 miles. Brought it home, the rear hub needed replacing, found AC coil leaking into the passenger cab. Fixed the leak, They say, but will not fix the molded carpet or get the stench out of the car. Did not put the seats back in correectly, leather hanging out of the seat This car is a lemon and the Service Manager told us they refuse to work on this vehicle any longer, we could take it to another dealer as it has a warranty. That is not the definition of great customer service as this dealership claims. Sales staff basically lies and says all the issues will be resolved before the purchase is completed and that is clearly not the case. More

Service not performed as promised Kept my car for two days to put in a new battery. Said they would clean up the engine since they spilled oil all over it, after checking it. After g Kept my car for two days to put in a new battery. Said they would clean up the engine since they spilled oil all over it, after checking it. After getting my car back, nothing under the hood had been touched. Dust, oil everywhere. More