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Don Davis Ford
Arlington, TX
4,180 Reviews
Here’s the deal.
At Don Davis Auto Group, we understand no two customers are alike. That’s why we offer the broadest, most diverse line of cars, trucks and SUVs in the Dallas/Fort Worth area. The right car at the right price. That’s what you’ll find at Don Davis Auto Group. Our company representatives will make sure of it.
First, we’d like to say thanks. Second, here’s what you can expect from us.
- We understand your time is valuable. We’ll make every effort to insure that your time, both on-line and in our stores, is well spent.
- An honest effort to help you find the right vehicle at the right price.
- We’ll listen. Understanding your automotive needs is step one.
- We’re all in this together. Every employee at Don Davis Auto Group shares the responsibility of making your purchase and ownership experience the best possible.
Helping you make a great deal on a great car is what we’re all about. And we’ll do whatever it takes. Quite possibly more than you’d expect. As an example, every vehicle sold comes with TireGARD and EtchGARD. This coverage protects you in the event of tire or glass damage. In 2009, $ 483,615.00 in TireGARD and EtchGARD claims were paid to Don Davis Auto Group customers. The average TireGARD claim was $114.00. The average EtchGARD claim was $ 1,996.00. Both are provided Free of Charge!
Another example is our Right from the Start new owners car-care seminar held the second week of each month. As a new customer, you’ll be invited to our service department where every model we sell will be on display. Our service advisors can answer your questions, review warranty schedules, demonstrate how to change a tire and provide other pertinent information.
Every member of our organization shares the responsibility of providing the highest level of service and support in the purchase and maintenance of automobile. From start to finish, as long as you own your car, we’ll work to earn the privilege of being your car dealer.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 4,180 reviews
May 31, 2019
Terrible Communication Billy Cox was my service provider. When he was on vacation, no one called me back. I called 6 times with assurances someone would call me back. The Billy Cox was my service provider. When he was on vacation, no one called me back. I called 6 times with assurances someone would call me back. The final time I spoke with Greg Ford and finally got an answer. This should not be the case. A customer should get status updates on a regular basis. Ilene was rude the first time I spoke with her. The subsequent times she was a little nicer because she realized no one had been calling us back. Very disappointed with Don Davis. I do not believe I will be buying any additional vehicles from here just so I do not have to deal with the service department. My last experience with this service department was the same way! More
by tomboy
Verified CustomerEmployees Worked With
Billy Cox, Greg Ford, Ilene
May 31, 2019
Lease Exchange went Very Smooth! I came in to return my expiring f150 lease, and come in for a smaller vehicle. To start Will Clark contacted me several weeks prior to the expirati I came in to return my expiring f150 lease, and come in for a smaller vehicle. To start Will Clark contacted me several weeks prior to the expiration of my lease to give me a heads up for the termination steps, as well as getting my needs straight for the renewal. When I came in it was short order until we were driving in the vehicle I was interested in, I was hooked on the first ride, and from there we were able to get through the paperwork smoothly. I was directed to the Finance department for the paperwork, Emelia did a good job working with me, and since this was not my first time leasing we wrapped up pretty quickly/smoothly. Overall I would recommend the Dealership, I would recommend Will Clark as a salesman, and I commend Emilia for her help in the process. More
by MikeRed89
Employees Worked With
Will Clark, Emilia Gonzalez
May 31, 2019
Perfect! The cashier was adorable and helpful! I am always treated with such care and kindness. The young lady even got my car for me, wow, great customer se The cashier was adorable and helpful! I am always treated with such care and kindness. The young lady even got my car for me, wow, great customer service. More
by STERRIE26
Employees Worked With
Younger girl at cashier desk on Thursday. I forgot her name.
May 31, 2019
Timely Service Impression is that fewer techs are available to provide timely service. Also, would have taken tech 5 minutes to attach hood release cable to lever. Impression is that fewer techs are available to provide timely service. Also, would have taken tech 5 minutes to attach hood release cable to lever. More
by MYARCI1959
Employees Worked With
Johnny Esquivel
May 31, 2019
Used car for my daughter These guys were great the easiest car purchase I have ever had. Shoped around their Price was the best and no haggle on trade value. Willie did a grea These guys were great the easiest car purchase I have ever had. Shoped around their Price was the best and no haggle on trade value. Willie did a great job with the finance. Will definitely be back More
by Rchal77
May 30, 2019
Service on my Lincoln Navigator Steven Lynn was very helpful and so nice!!! I need help with my key fob and I also needed a spare fob programmed. He showed me some things I was unawa Steven Lynn was very helpful and so nice!!! I need help with my key fob and I also needed a spare fob programmed. He showed me some things I was unaware of about my Navigator and I was very grateful!!! Thanks Steven! More
by LAND4CHRIST
Employees Worked With
Steven Lynn
May 30, 2019
I love my new car ! Thank you Don Davis Everyone was very helpful and the staff was friendly! Good experience! They were professional and made sure my needs were met! ! I love my new Pony! Everyone was very helpful and the staff was friendly! Good experience! They were professional and made sure my needs were met! ! I love my new Pony! More
by AFord93
Employees Worked With
Bobby Jones, Quincey Martin, Dee Phillips, Tony Pichardo
May 29, 2019
A great experience, quick and easy As a 20 year old who’s never purchased his own car before, it was a scary idea going into a dealership an talking with someone about it. With Ernes As a 20 year old who’s never purchased his own car before, it was a scary idea going into a dealership an talking with someone about it. With Ernest he made it quick and easy and told me everything I needed to know along the way and never led me astray. Super grateful to have had him sell me my first car. More
by agomeyy
Employees Worked With
Willie Woodard, Ernest Garza
May 29, 2019
1st Oil Change 1st oil change/tire rotation. Appointment was at noon. I brought the car in for service personally. The service was fine, but the length of time fo 1st oil change/tire rotation. Appointment was at noon. I brought the car in for service personally. The service was fine, but the length of time for the service was a bit excessive, given I had an appointment. Never the less, it took quite a bit of time for the service to be completed. More
by jdroyal1952
Employees Worked With
Billy Cox
May 29, 2019
Service with a smile. The salesperson was very helpful in providing us the opportunity to purchase a new vehicle when I was skeptical to do so. He even helped me in getting The salesperson was very helpful in providing us the opportunity to purchase a new vehicle when I was skeptical to do so. He even helped me in getting a new vehicle with low interest with low monthly payments. More
by wendellroy723
Employees Worked With
Will Clark, Tony Pichardo
