Don Davis Ford

Very good customer experience Larry and Emilia with the Don Davis Group did an outstanding job. Really nice selection to choose from. I'll Look forward to the next one! Larry and Emilia with the Don Davis Group did an outstanding job. Really nice selection to choose from. I'll Look forward to the next one! More

Fantastic Service!!! Don Davis treats their customers soooo well, I drive across town to purchase from them. Sales Team is extremely profession and work hard to find the Don Davis treats their customers soooo well, I drive across town to purchase from them. Sales Team is extremely profession and work hard to find the 'right' car for me. Service is Top of the TOP = Quality work and great communication with Service Team. I highly recommend!!! More

Air bag recall It was great. Fast efficient and great work. All I did was go in on a recall but I have used your service department before and it is a very good serv It was great. Fast efficient and great work. All I did was go in on a recall but I have used your service department before and it is a very good service department More

New F-150 Long Bed Larry knew his product well, and answered all my questions. I got no sense of a “pressure sale” from Larry. He listened to my description of what I Larry knew his product well, and answered all my questions. I got no sense of a “pressure sale” from Larry. He listened to my description of what I was looking for and where I was on price, and worked with me to find a solution. He found a Ford discount I was not aware of that made the deal fit within my constraints. He explained that Don Davis provides tire replacement, dent repair, key replacement, and free oil changes for a year. I’m not a fan of plastic truck bed liners, and Larry had that removed for me. Overall, very helpful and fair, with no typical pressure or hype to get me into a vehicle over my budget. Similar experience with the Finance department. Very knowledgeable, explained every detail, no surprises. Emilia made me aware of extended warranty options, and I got a brief explanation of the possibility of unreliable technology and high repair cost on new cars, but I didn’t get a strong sell. I drove 45 minutes to Don Davis because they had a truck configuration in stock I was looking for. I would consider returning to Don Davis for future needs based on my overall experience. More

Great experience Great service, great price, great car. Ishmael knowledgable About all features on car. I was allowed test drive on freeway as well as city streets. Great service, great price, great car. Ishmael knowledgable About all features on car. I was allowed test drive on freeway as well as city streets. More

Great Service Great trustworthy service at a reasonable price. I have bought four vehicles from Don Davis. I have always been happy with the sales and service exper Great trustworthy service at a reasonable price. I have bought four vehicles from Don Davis. I have always been happy with the sales and service experience at Don Davis ford. More

Excellent service! Excellent experience overall, Walter and Chad went above customer satisfaction. I definitely got the best deal in price in the truck I wanted. I hig Excellent experience overall, Walter and Chad went above customer satisfaction. I definitely got the best deal in price in the truck I wanted. I highly recommend them! More

Awesome customer service! Great Deal and amazing customer service. From the time I called until the deal was completed, it took maybe 2 hours altogether. The pricing I receiv Great Deal and amazing customer service. From the time I called until the deal was completed, it took maybe 2 hours altogether. The pricing I received was extremely fair and Ernest, Chat, and Willie were all wonderful and customer oriented. More

Atrocious service and communication I want to start by saying, I am not upset with Don Davis or Ford for the factory recall or how long it took to replace my fuel tank and door hatch. (a I want to start by saying, I am not upset with Don Davis or Ford for the factory recall or how long it took to replace my fuel tank and door hatch. (although I heard from an associate that a near by dealer was able to get the part in a week, not like my 6 month wait) What I am upset with is the absolutely horrible communication. Over the last 6 months Billy, Tye, and the other managers of the service center consistently failed to communicate with me. Every time my focus was in the service center I had to call to figure out what was going on with my car. I don't know if I was lied to, or that the service center was not on the same page, but I was never given correct info on how long repairs would take or what repair was taking place. This whole process with Don Davis has made me never want to buy a Ford ever again. More

Terrible. Where do I start with Don Davis? The initial buying process was similar to have a root canal with no pain killer. My wife really likes the Edge you Where do I start with Don Davis? The initial buying process was similar to have a root canal with no pain killer. My wife really likes the Edge you all had, so beyond my better judgement, we bought it. Service has been a joke. A tire was previously inappropriately sealed and now leaks requiring replacement. We made an appointment for Noon on Thursday, the kid who intakes the information(never identified himself) told me that you all were super busy, had too many appointments and had no idea when it would be done. Unacceptable, after complaining and the kid spoke to Dee the service manager, suddenly it was possible. Furthermore, upon picking up my vehicle, Arian (who was not present to take my vehicle initially for my scheduled appointment) literally gets out of car, hands me the keys and says nothing as he walks away. xxxx poor customer service from start to finish. Seems like we are lesser valued customers because we bought the CareGuard. In hindsight that now seems like a mistake. More