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Don Davis Ford
Arlington, TX
4,180 Reviews
Here’s the deal.
At Don Davis Auto Group, we understand no two customers are alike. That’s why we offer the broadest, most diverse line of cars, trucks and SUVs in the Dallas/Fort Worth area. The right car at the right price. That’s what you’ll find at Don Davis Auto Group. Our company representatives will make sure of it.
First, we’d like to say thanks. Second, here’s what you can expect from us.
- We understand your time is valuable. We’ll make every effort to insure that your time, both on-line and in our stores, is well spent.
- An honest effort to help you find the right vehicle at the right price.
- We’ll listen. Understanding your automotive needs is step one.
- We’re all in this together. Every employee at Don Davis Auto Group shares the responsibility of making your purchase and ownership experience the best possible.
Helping you make a great deal on a great car is what we’re all about. And we’ll do whatever it takes. Quite possibly more than you’d expect. As an example, every vehicle sold comes with TireGARD and EtchGARD. This coverage protects you in the event of tire or glass damage. In 2009, $ 483,615.00 in TireGARD and EtchGARD claims were paid to Don Davis Auto Group customers. The average TireGARD claim was $114.00. The average EtchGARD claim was $ 1,996.00. Both are provided Free of Charge!
Another example is our Right from the Start new owners car-care seminar held the second week of each month. As a new customer, you’ll be invited to our service department where every model we sell will be on display. Our service advisors can answer your questions, review warranty schedules, demonstrate how to change a tire and provide other pertinent information.
Every member of our organization shares the responsibility of providing the highest level of service and support in the purchase and maintenance of automobile. From start to finish, as long as you own your car, we’ll work to earn the privilege of being your car dealer.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 4,180 reviews
June 25, 2019
Ok service Everything was ok but at the end rep. Was in a hurry and I was unsure as to what was charge, need my key they missed placed. Everything was ok but at the end rep. Was in a hurry and I was unsure as to what was charge, need my key they missed placed. More
by KARINAMTZ15
Verified CustomerEmployees Worked With
Billy Cox
June 25, 2019
Friendly Staff, Efficient Process Friendly, welcoming staff that provided transparency throughout the process. I was in and out the door from test drive to finance within 2 hours. Gre Friendly, welcoming staff that provided transparency throughout the process. I was in and out the door from test drive to finance within 2 hours. Great experience. More
by cab7844
June 24, 2019
Excellence in customer care I’ve never had an experience buying a vehicle like I did at Don Davis. Davis Dunn was excellent and did everything he promised and more. Gus Guthrie w I’ve never had an experience buying a vehicle like I did at Don Davis. Davis Dunn was excellent and did everything he promised and more. Gus Guthrie went above and beyond to get me into the vehicle I wanted, and Willie Woodard made the paperwork flow quickly and effortlessly. Thank you for making car buying hassle free. More
by Fmrmedic25
Employees Worked With
Gus Guthrie, Willie Woodard, Davis Dunn
June 21, 2019
Jessica kept her word on everything she told me. She said my ticket was already written up and whenever I was ready to bring my car in all I had to do was dro kept her word on everything she told me. She said my ticket was already written up and whenever I was ready to bring my car in all I had to do was drop it off and it would take a half a day to fix and I could pick it up whenever I was ready. She was very efficient and true to her word. More
by CATHYPALMARCHUK
Employees Worked With
Willie Woodard, Ishmael Kigozi, Jessica Hall
June 20, 2019
Lincoln wasn't starting so at no charge fix it No matter where I live I will come back to this Don Davis store because everyone seems like family to us. Mrs D Reese's No matter where I live I will come back to this Don Davis store because everyone seems like family to us. Mrs D Reese's More
by JUDREESEPCS
June 19, 2019
Excellent Customer Service Clark, Larry and the whole team did everything possible to make the purchase as quick and easy as possible for me! This is our second Ford from Don Da Clark, Larry and the whole team did everything possible to make the purchase as quick and easy as possible for me! This is our second Ford from Don Davis, and we are so happy with the service. More
by sarahmillwee
June 19, 2019
Great service! Davis Dunn did an excellent job in assisting with my purchase and made it easy and convenient! This is my first Toyota from Don Davis, and we are so h Davis Dunn did an excellent job in assisting with my purchase and made it easy and convenient! This is my first Toyota from Don Davis, and we are so happy with the service. More
by hunterb
Employees Worked With
Davis Dunn, Quincey Martin, Tony Pichardo
June 19, 2019
No follow up Dropped my vehicle off before my set appointment time. Service advisor I was issued through email from dealer no longer worked there. I had to call an Dropped my vehicle off before my set appointment time. Service advisor I was issued through email from dealer no longer worked there. I had to call and follow up with dealer to see when my vehicle would be ready. After an initial phone call on my part ,service guy called me and said it was ready. When I picked up vehicle, service advisor was not there and received no review of service performed on my vehicle. More
by 1JARJAR7
Employees Worked With
Xavier Echendu, Arian Rahmani
June 19, 2019
Happy but Disappointed I called service department so I could Schedule an appointment so I could be in-and-out and I was told I didn't need one and when I went up there for I called service department so I could Schedule an appointment so I could be in-and-out and I was told I didn't need one and when I went up there for my service they told me that I should have schedule an appointment so I could be in and out faster. More
by JA2HINOJOSA5
Employees Worked With
I love working with willie Woodard and Bo bosuro, Bo Bosuro, Willie Woodard, Arian Rahmani
June 19, 2019
Always underwhelmed Made appointment for an oil change and service I bought when I bought my car from Don Davis. Last time it took over 4hours, so this time I brought the Made appointment for an oil change and service I bought when I bought my car from Don Davis. Last time it took over 4hours, so this time I brought the car in the afternoon before my appoint at 10am. I came to pick it up at 2:30 and was told they couldn’t find it. I was then instructed to wait in the waiting room. After more than 2 hours I went back to the service Dept. And was told they were finishing my vehicle. They brought it out about 15 min. Later. I asked for a copy of the multipoint diagnostics and it took another 20 min. To track down the report. My recommendation: 1. don’t ever buy service contract from Don Davis 2. Make an appointment, bring it in the day before, expect to wait a few more hours after you get there for a job most places do in 20 minutes (Ok - plus the 10 minutes to have someone wash it) 3. Don’t waste time with these reviews because nothing ever changes More
by 6mentors
Employees Worked With
Billy Cox
