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Don Davis Ford
Arlington, TX
4,180 Reviews
Here’s the deal.
At Don Davis Auto Group, we understand no two customers are alike. That’s why we offer the broadest, most diverse line of cars, trucks and SUVs in the Dallas/Fort Worth area. The right car at the right price. That’s what you’ll find at Don Davis Auto Group. Our company representatives will make sure of it.
First, we’d like to say thanks. Second, here’s what you can expect from us.
- We understand your time is valuable. We’ll make every effort to insure that your time, both on-line and in our stores, is well spent.
- An honest effort to help you find the right vehicle at the right price.
- We’ll listen. Understanding your automotive needs is step one.
- We’re all in this together. Every employee at Don Davis Auto Group shares the responsibility of making your purchase and ownership experience the best possible.
Helping you make a great deal on a great car is what we’re all about. And we’ll do whatever it takes. Quite possibly more than you’d expect. As an example, every vehicle sold comes with TireGARD and EtchGARD. This coverage protects you in the event of tire or glass damage. In 2009, $ 483,615.00 in TireGARD and EtchGARD claims were paid to Don Davis Auto Group customers. The average TireGARD claim was $114.00. The average EtchGARD claim was $ 1,996.00. Both are provided Free of Charge!
Another example is our Right from the Start new owners car-care seminar held the second week of each month. As a new customer, you’ll be invited to our service department where every model we sell will be on display. Our service advisors can answer your questions, review warranty schedules, demonstrate how to change a tire and provide other pertinent information.
Every member of our organization shares the responsibility of providing the highest level of service and support in the purchase and maintenance of automobile. From start to finish, as long as you own your car, we’ll work to earn the privilege of being your car dealer.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 4,180 reviews
June 28, 2019
VERY EFFICIENT The unit was waiting for me to drive. Ish had it cooled off. He did paperwork and gave to Willie for F&I process. Willie did the F&I process quick The unit was waiting for me to drive. Ish had it cooled off. He did paperwork and gave to Willie for F&I process. Willie did the F&I process quickly. The whole transaction took less than 2 hours. More
by NBROWN6
Verified CustomerEmployees Worked With
Gus Guthrie, Willie Woodard, Ishmael Kigozi
June 26, 2019
Friendly and Honest Friendly, honest and great service. I left the dealership with the exact car I dreamed of for my daughter! Thank you to Larry Hinton I will be back wh Friendly, honest and great service. I left the dealership with the exact car I dreamed of for my daughter! Thank you to Larry Hinton I will be back when it’s time for another new car in the future. Your the best!!!! More
by tbell945286
June 26, 2019
Outstanding customer service My family and I have bought several vehicles from Don Davis Ford and Larry Hinton has always taken great care of my family and I.. Larry and Ms Evelyn My family and I have bought several vehicles from Don Davis Ford and Larry Hinton has always taken great care of my family and I.. Larry and Ms Evelyn give outstanding customer service, are very professional, and helped us stay within our budget range... They are very helpful and will answer your questions about your vehicle before and after the sale!... Purchase went quick and smooth Johnathan in service dept was very professional and kept me informed on my car when I had it in the service dept. More
by KARENRXWOMAN1
June 26, 2019
Tint replacement It was a good experience, I had some window tint replaced and state inspection. Total time was about 4 1/2 hours. But it was all good! It was a good experience, I had some window tint replaced and state inspection. Total time was about 4 1/2 hours. But it was all good! More
by SKIMPEL
June 26, 2019
Very Friendly and Helpful! The dealership was very professional and didn't waste my time like other dealerships. I told them what I wanted and my price range and they showed me The dealership was very professional and didn't waste my time like other dealerships. I told them what I wanted and my price range and they showed me a couple of options within those limits. Mr. Davis Dunn was very professional and also made me feel like family. I will definitely buy my next car from Don Davis Ford and recommend as well! More
by Curranh72
Employees Worked With
Davis Dunn
June 26, 2019
Car Battery Issue The service was great! They diagnosed the problem and they replaced the battery, all in one day. I had no issues. The warranty covered everything. The The service was great! They diagnosed the problem and they replaced the battery, all in one day. I had no issues. The warranty covered everything. The service advisor was courteous. More
by QGARCIAFAMILY
Employees Worked With
Jonathan Robilliard
June 25, 2019
Not satisfied Bad battery on a 2016 Lincoln MKX. 18 months old and told I had too many miles on car for battery to be covered. Never had a judgment made on a bat Bad battery on a 2016 Lincoln MKX. 18 months old and told I had too many miles on car for battery to be covered. Never had a judgment made on a battery based on mileage. Purchased car new November 2016. More
by BILLYP8829
Employees Worked With
Don't remember service guy and service manager
June 25, 2019
Scheduled on Friday. Ordered part installed on Saturday Enjoyable experience. They were able to find me a ride home so the car could be worked on and not be rushed. The car was ready for pick up before clos Enjoyable experience. They were able to find me a ride home so the car could be worked on and not be rushed. The car was ready for pick up before closing. More
by MEHANKS
Employees Worked With
Jessica Hall
June 25, 2019
Simply amazing I have always had a great experience with this crew. I especially appreciate Steven Lynn for always being so helpful, upfront, and knowledgeable. Grea I have always had a great experience with this crew. I especially appreciate Steven Lynn for always being so helpful, upfront, and knowledgeable. Great service! More
by PRISCILLA_LP_TX
Employees Worked With
Steven Lynn
June 25, 2019
Oil Change and Tire Rotation Fiasco My 9:30 Friday appointment for an oil change and tire rotation was quoted as an hour and a half duration. I was finally discharged two and a half hour My 9:30 Friday appointment for an oil change and tire rotation was quoted as an hour and a half duration. I was finally discharged two and a half hours later when service was finally completed. Primary excuse: waiting for a lift. I have been a customer for many years and never had this experience. This was not the fault of Jessica Hall who did her best to keep me informed of the delays.. More
by Stuart
Employees Worked With
Jessica Hall, Arian Rahmani
