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Don Davis Ford

Arlington, TX

4.4
4,180 Reviews
Here’s the deal. At Don Davis Auto Group, we understand no two customers are alike. That’s why we offer the broadest, most diverse line of cars, trucks and SUVs in the Dallas/Fort Worth area. The right car at the right price. That’s what you’ll find at Don Davis Auto Group. Our company representatives will make sure of it. First, we’d like to say thanks. Second, here’s what you can expect from us. - We understand your time is valuable. We’ll make every effort to insure that your time, both on-line and in our stores, is well spent. - An honest effort to help you find the right vehicle at the right price. - We’ll listen. Understanding your automotive needs is step one. - We’re all in this together. Every employee at Don Davis Auto Group shares the responsibility of making your purchase and ownership experience the best possible. Helping you make a great deal on a great car is what we’re all about. And we’ll do whatever it takes. Quite possibly more than you’d expect. As an example, every vehicle sold comes with TireGARD and EtchGARD. This coverage protects you in the event of tire or glass damage. In 2009, $ 483,615.00 in TireGARD and EtchGARD claims were paid to Don Davis Auto Group customers. The average TireGARD claim was $114.00. The average EtchGARD claim was $ 1,996.00. Both are provided Free of Charge! Another example is our Right from the Start new owners car-care seminar held the second week of each month. As a new customer, you’ll be invited to our service department where every model we sell will be on display. Our service advisors can answer your questions, review warranty schedules, demonstrate how to change a tire and provide other pertinent information. Every member of our organization shares the responsibility of providing the highest level of service and support in the purchase and maintenance of automobile. From start to finish, as long as you own your car, we’ll work to earn the privilege of being your car dealer.
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633 TX-360

Arlington, TX

76011

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Showing 4,180 reviews

July 05, 2019

Ernest Garza made the process as swift and with ease! Ernie, Did a Great Job! We walked away with a car and was back home in under three hours. Straight to the point, and honest dealings. More

by AMPerez3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ernest Garza
July 05, 2019

Many thanks Walt was excellent throughout the process of buying my car. He was above and beyond what I expected a car salesman could be. The finance process was s More

by Schamb2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Walter Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emilia Gonzalez, Dennis Michael
July 04, 2019

Twenty five words Steve Lynn was fantastic, great customer service skills and very knowledgeable. The twenty five word requirement for my review is not acceptable when More

by HUGHES917
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Lynn
July 04, 2019

Recall to change out the charging cord for a Fusion Energi Had to make 2 trips when with a little planning and communication could have been one 15 minute job. A tool used to remove the foam was left on upper More

by RDAWSONARLTX
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Lynn
July 03, 2019

Awful, wont be back Over priced, takes too long and always have to come back because it’s not right the first time. When my lease is up, I am returning my vehicle and goi More

by EBRYANT03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Billy Cox
July 03, 2019

Found my car Long story short. I stopped in at this dealership to kill some time before a Ranger game. We hoped to find a vehicle that we had seen at another deal More

by Security Guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Walter Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Walker, Emilia Gonzalez
July 01, 2019

New vehicle purchase experience at Don Davis Ford From start to finish, my overall experience with Don Davis Ford was awesome. Will Clark, my salesman, was very attentive to my wishes regarding the v More

by FOX2488
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ferris Soward, parts manager. , Will Clark, Chad Walker, Quincey Martin, Dee Phillips
June 30, 2019

Exemplary customer service Larry Hinton, my salesman, always shows exemplary customer service each time I have bought a new car. He is very knowledgeable concerning the vehicle More

by anita123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Hinton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Willie Woodard
June 29, 2019

Two hours should be time enough for "the works" service. See above...value seems good for this service...pro active to update any issues and "recall" items and to preempt any problems that could lead to perf More

by DENNISSELL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy Cox.Professional and efficient!
June 28, 2019

Vehicle service Mr Lynn was very helpful, had my vehicle scheduled for service, therefore I did not have to wait very long, he introduced me to the casher, ( Who's na More

by AZREDDOG1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department casher , A very helpful female who's name I have forgoten !, Steven Lynn
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