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Don Davis Ford
Arlington, TX
4,181 Reviews
Here’s the deal.
At Don Davis Auto Group, we understand no two customers are alike. That’s why we offer the broadest, most diverse line of cars, trucks and SUVs in the Dallas/Fort Worth area. The right car at the right price. That’s what you’ll find at Don Davis Auto Group. Our company representatives will make sure of it.
First, we’d like to say thanks. Second, here’s what you can expect from us.
- We understand your time is valuable. We’ll make every effort to insure that your time, both on-line and in our stores, is well spent.
- An honest effort to help you find the right vehicle at the right price.
- We’ll listen. Understanding your automotive needs is step one.
- We’re all in this together. Every employee at Don Davis Auto Group shares the responsibility of making your purchase and ownership experience the best possible.
Helping you make a great deal on a great car is what we’re all about. And we’ll do whatever it takes. Quite possibly more than you’d expect. As an example, every vehicle sold comes with TireGARD and EtchGARD. This coverage protects you in the event of tire or glass damage. In 2009, $ 483,615.00 in TireGARD and EtchGARD claims were paid to Don Davis Auto Group customers. The average TireGARD claim was $114.00. The average EtchGARD claim was $ 1,996.00. Both are provided Free of Charge!
Another example is our Right from the Start new owners car-care seminar held the second week of each month. As a new customer, you’ll be invited to our service department where every model we sell will be on display. Our service advisors can answer your questions, review warranty schedules, demonstrate how to change a tire and provide other pertinent information.
Every member of our organization shares the responsibility of providing the highest level of service and support in the purchase and maintenance of automobile. From start to finish, as long as you own your car, we’ll work to earn the privilege of being your car dealer.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 4,181 reviews
July 16, 2019
Patient and helpful Very friendly but also made this process a lot smoother with his genuine care for our business purchase. He wasn’t pushy and was able to listen to wha Very friendly but also made this process a lot smoother with his genuine care for our business purchase. He wasn’t pushy and was able to listen to what we needed and work with us professionally. Thankful for his customer service ! More
by pricerighttrees
Verified CustomerEmployees Worked With
Zechariah Collins, Dennis Michael
July 16, 2019
Great Experience! Thank you! The dealership was very professional and didn't waste my time like other dealerships. I told them what I wanted and my price range and they showed me The dealership was very professional and didn't waste my time like other dealerships. I told them what I wanted and my price range and they showed me all my options within those limits. Mr.Dunn was also very professional and made me feel like family. I will definitely be buying more cars from Don Davis and Mr.Dunn. More
by MDMike46!
Employees Worked With
Gus Guthrie, Davis Dunn
July 16, 2019
Service Jessica is a pro when it comes to customer interaction. Call center provided information which was only partially accurate but without any significan Jessica is a pro when it comes to customer interaction. Call center provided information which was only partially accurate but without any significant consequences or delays. More
by Branson
Employees Worked With
Jessica Hall
July 16, 2019
Had to wait too long for the work to begin I told the service rep that I wanted to wait at the shop for the work to be done. However the car was parked in the lot for over two hours before the I told the service rep that I wanted to wait at the shop for the work to be done. However the car was parked in the lot for over two hours before the work started. Work did not bein until I complained and asked why no work had been started. More
by JWETZEL1
Employees Worked With
Steven Lynn
July 16, 2019
Recall and oil change I was greated promptly and check my car in at 8:45 am. Was told it would take half a day. I called at 5 pm to check on my car. Was told it was not I was greated promptly and check my car in at 8:45 am. Was told it would take half a day. I called at 5 pm to check on my car. Was told it was not ready and I would receive a call. I called again at 6:30 pm and was told it was ready. No phone call was received. If I had not made the effort to call the second time I would not have got my car back that day. My car has never been anywhere else for service. This did not make me happy that no one called More
by BARNES7
Employees Worked With
Jonathan Robilliard
July 16, 2019
Great car buying experience I purchased a Lincoln Navigator last week. Clark LeDoux and Larry Hinton were awesome and made the whole car buying experience pleasant and easy. They I purchased a Lincoln Navigator last week. Clark LeDoux and Larry Hinton were awesome and made the whole car buying experience pleasant and easy. They worked around my schedule and brought the car to my house. Larry showed me how everything worked and explained all the technological features of the car. Clark took a look at my suburban and offered me a great price for trade in. Clark and Larry brought the paperwork to my home and I was able to purchase the car from home. It was the best car buying experience ever! More
by carolinekelly2
July 16, 2019
Painless and to the point No pressure or gimmicks, just professional and transparent dealings that wasted no time or held any surprises along the way. A great experience much No pressure or gimmicks, just professional and transparent dealings that wasted no time or held any surprises along the way. A great experience much appreciated! More
by MAJBJB
July 16, 2019
It was quick and amazing! Salesman and manager were both very attentive and helpful! I would highly recommend this dealership. Everything we wanted and expected was exactly wh Salesman and manager were both very attentive and helpful! I would highly recommend this dealership. Everything we wanted and expected was exactly what they delivered. It was a quick and easy deal. More
by jennifer.nunez
July 16, 2019
Very friendly and helpful The guys we were worked with both in Sales and finance were awesome and helpful. Was not sure of the our credit but Edward worked until he got me in t The guys we were worked with both in Sales and finance were awesome and helpful. Was not sure of the our credit but Edward worked until he got me in the car I wanted. More
by gambler2028
July 15, 2019
Excellent service from the service department!!! All I can say is great experience and service. Job well done, enjoyed the Thursday night dinner, I just happen to be having service done to my Lincoln All I can say is great experience and service. Job well done, enjoyed the Thursday night dinner, I just happen to be having service done to my Lincoln that day and got in on the dinner, and gift 🎁 giveaways!! Great day a Don Davis!!! More
by LADYB75
Employees Worked With
Willie Woodard, Steven Lynn, Eric Westerhoff
