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Don Davis Ford
Arlington, TX
4,181 Reviews
Here’s the deal.
At Don Davis Auto Group, we understand no two customers are alike. That’s why we offer the broadest, most diverse line of cars, trucks and SUVs in the Dallas/Fort Worth area. The right car at the right price. That’s what you’ll find at Don Davis Auto Group. Our company representatives will make sure of it.
First, we’d like to say thanks. Second, here’s what you can expect from us.
- We understand your time is valuable. We’ll make every effort to insure that your time, both on-line and in our stores, is well spent.
- An honest effort to help you find the right vehicle at the right price.
- We’ll listen. Understanding your automotive needs is step one.
- We’re all in this together. Every employee at Don Davis Auto Group shares the responsibility of making your purchase and ownership experience the best possible.
Helping you make a great deal on a great car is what we’re all about. And we’ll do whatever it takes. Quite possibly more than you’d expect. As an example, every vehicle sold comes with TireGARD and EtchGARD. This coverage protects you in the event of tire or glass damage. In 2009, $ 483,615.00 in TireGARD and EtchGARD claims were paid to Don Davis Auto Group customers. The average TireGARD claim was $114.00. The average EtchGARD claim was $ 1,996.00. Both are provided Free of Charge!
Another example is our Right from the Start new owners car-care seminar held the second week of each month. As a new customer, you’ll be invited to our service department where every model we sell will be on display. Our service advisors can answer your questions, review warranty schedules, demonstrate how to change a tire and provide other pertinent information.
Every member of our organization shares the responsibility of providing the highest level of service and support in the purchase and maintenance of automobile. From start to finish, as long as you own your car, we’ll work to earn the privilege of being your car dealer.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 4,181 reviews
August 13, 2019
Recall Brought my explorer in two weeks ago for recall on toe suspension. After recall work was done I had a rattle in the rear end Brought my explorer Brought my explorer in two weeks ago for recall on toe suspension. After recall work was done I had a rattle in the rear end Brought my explorer in with a new rattle. The rattle was found and repaired and I was on my way within the hour More
by BARNES7
Verified CustomerEmployees Worked With
Jonathan Robilliard
August 13, 2019
Outstanding service and salesmanship This was our first encounter with Don Davis Ford. The experience was amazing, and the staff was extremely helpful. Ryan was very knowledgable about th This was our first encounter with Don Davis Ford. The experience was amazing, and the staff was extremely helpful. Ryan was very knowledgable about the vehicle that we chose. He answered all of our questions honestly, and he was a very pleasant person to deal with. Mr. Woodard worked extremely hard to get us a deal that we were comfortable with, and he made sure that we were provided with a great maintenance package and extended warranty. We will absolutely do business with this dealership in the future, and refer them to friends and family! More
by hmcade
August 12, 2019
great service Don Davis did a great job on my F150 XLT they fixed the oil pan and every thing is great. the oil leak is now repaired. Don Davis did a great job on my F150 XLT they fixed the oil pan and every thing is great. the oil leak is now repaired. More
by tonylacroce
Employees Worked With
Jessica Hall
August 12, 2019
Great experience The work was done quickly and neat. The wife and love the neatness of the waiting area. The service manager was very professional and polite. The work was done quickly and neat. The wife and love the neatness of the waiting area. The service manager was very professional and polite. More
by JAZZY3152
Employees Worked With
Billy Cox
August 12, 2019
Quincy, Bo & Emilia were great. Dodge in service was not. When I got out on the freeway it would drift to the right. The 99 Explorer with 185,000 miles that I traded in did not drift. I drove straight with When I got out on the freeway it would drift to the right. The 99 Explorer with 185,000 miles that I traded in did not drift. I drove straight with your hands off the steering wheel. I was also giving some noise at 70 mph like something was loose in the left front quarter panel area. I will get it checked out and fixed but the Service guy at the Dodge store missed a couple of items. More
by Bjorn
Employees Worked With
Bo Bosuro, Emilia Gonzalez, Quincey Martin
August 11, 2019
Ease of doing business They made the process easy and smooth. Never did I feel pressure to buy immediately which I hate. They accommodated my schedule and signing took les They made the process easy and smooth. Never did I feel pressure to buy immediately which I hate. They accommodated my schedule and signing took less than 30 minutes. More
by kim52
Employees Worked With
Willie Woodard, Eric Westerhoff, Dennis Michael
August 11, 2019
Best car buying experience....ever This is Ford number 5 from Don Davis for me and my dad and the best experience yet. Ernest really worked hard to make sure that I got the right, no, This is Ford number 5 from Don Davis for me and my dad and the best experience yet. Ernest really worked hard to make sure that I got the right, no, perfect truck and Dennis made the financing so smooth. I’m confident the next truck I buy will be from Ernest right here at Don Davis Ford. More
by Dri2222
Employees Worked With
Ernest Garza, Tony Pichardo, Dennis Michael
August 10, 2019
Great service Very friendly and respectful. Completed work and went above expectations by also taking care of two recalls Had my truck back the same day! Great e Very friendly and respectful. Completed work and went above expectations by also taking care of two recalls Had my truck back the same day! Great experience. More
by Lorene29$
Employees Worked With
Mike Dutton, Steven Lynn
August 10, 2019
Awesome!!! From start to finish the people and service were remarkable the day I bought my truck! The people really know about the vehicles they are selling and From start to finish the people and service were remarkable the day I bought my truck! The people really know about the vehicles they are selling and that makes feel more confident that they will help me find the right truck and they did. More
by junecauthen
August 09, 2019
Change in staff- change in attitude I do not know what has happened as of late but the service department’s customer service has been less than acceptable. The staff presents a demeanor I do not know what has happened as of late but the service department’s customer service has been less than acceptable. The staff presents a demeanor as if the customer is bothering them. Used to never be this way. More
by PKF561
Employees Worked With
Unknown and do not recall
