Don Davis Ford

Im a poor to middle class house hould and was able to buy a new car. I purchased a Ford Fucus hoping to have a reliable vehicle and not have engine or transmission problems. It really upsets me when within 5 a new car. I purchased a Ford Fucus hoping to have a reliable vehicle and not have engine or transmission problems. It really upsets me when within 58,000 miles I've had two major transmission problems and it really upsets me when I bought the car I called and brought it in and you kerp telling me everything was ok even though my car was jerking and hurting my neck. It was before and still now hard to get someone to return a call enen when I left several messages. I cannot afford major car issues and I should not have to deal with this issue anymore. I do not feel safe and im always worried when it will happened again. I know the dealership didnt make my car but they did lie several times knowing the transmission had issues and shouldn't have sold me that car. My car did get repaired but im sure it will be there again soon. No matter how I put it I was ripped off and I was sold a lemon and the poor person me is the one suffering! 7/11/19: According to internal documents, as reported today by the Detroit Free Press, Ford knew of the PowerShift transmission's inherent problems before production started but went ahead with it, telling dealers "to tell customers that the cars operated normally" when it knew they were problematic. The paper published an email sent in August 2010 by a product development engineer to his supervisors and colleagues in which he said that testers could not "achieve a drivable calibration that will get us to production. The clutch torque delivery MUST BE IMPROVED!" That was six months before the 2012 Focus went on the market, the paper noted. More

Possible damaged skirts Got my car back Friday and didn’t pay to much attention to the car. Went to be grocery store on Sunday and noticed the skirts on both sides of the car Got my car back Friday and didn’t pay to much attention to the car. Went to be grocery store on Sunday and noticed the skirts on both sides of the car by the rear and falling off. I only noticed it because I went to get something in the passenger side and noticed it falling off and checked the driver side and saw it had also become loose. So I’d like to know what happened to my car at the dealership since the only place I’ve been between getting the car Friday was work and the store. More

Horrible I delivered my 2005 Ford F-150 for a diagnostic the dealership did update for 3 days I called no answer about my truck and when I spoke with the serv I delivered my 2005 Ford F-150 for a diagnostic the dealership did update for 3 days I called no answer about my truck and when I spoke with the service manager, I was told it would cost $99 dollars too diagnosing my truck ,after 3 days of no answer I was told it would cost a $1000 more dollars highly disappointed. More

TOO SLOW and bad communication I took it in thinking it was possibly the struts or a tire because of a howling noise. I was later told instead it needed an alignment. So my husban I took it in thinking it was possibly the struts or a tire because of a howling noise. I was later told instead it needed an alignment. So my husband and I go to kill some time thinking they were going to go ahad and do the alignment and about 3 hours later Jonathan calls and says it is not under warranty but that he made many calls to try to find a way to get it covered so we wouldn't have to pay (which I find hard to believe; it is either covered or not). So after informing us it would be $99 we then asked how long it would take. His reply was that it was already in the bay and it would take from 15 minutes to an hour so we said okay. Almost 3 hours later I got to leave and until I open it up on the highway I don't know that it is fixed yet. Also, Jonathan said he had tried to find coupons to help lower our cost, which I also find difficult to believe. My whole complaint is to be informed immediately that it was not under warranty and then we would have had the option to just leave and get it fixed somewhere much closer to home. I have had 2 oil changes there also. Your service is entirely TOO SLOW. Also when I went to checkout it was not the price quoted but I got that taken care of. I really do not think a car under 36,000 K should need an alignment. We will not be back UNLESS something has to be fixed that is under warranty More

Recall work on Ford Explorer Scheduled appointment and Service was on time and called when repair was done. They could have run the car through the car wash. My dealer in Chicag Scheduled appointment and Service was on time and called when repair was done. They could have run the car through the car wash. My dealer in Chicago always returned the car washed. More

Got the price I wanted. If you want the best deals For whichever car you desire make sure you go to Don Davis Lincol ford. They will get you the price you want and will work If you want the best deals For whichever car you desire make sure you go to Don Davis Lincol ford. They will get you the price you want and will work night and day if they have to. Tony Pichardo was the business manager who helped us and made our payments exactly how we wanted them. Super friendly guy who wants nothing but the best for his customers. 10/10 highly recommend. If you want some amazing deals make sure you go to DON DAVIS LINCOLN FORD. More

Client for life Dennis was a complete professional. He was very responsive, helpful and a joy to work with. He has a client for life with my family. Joseph Daches Dennis was a complete professional. He was very responsive, helpful and a joy to work with. He has a client for life with my family. Joseph Daches Thank you Dennis! More

Amazing service Ishmeal was friendly and professional. Fast service. Everyone in my family buys from Don Davis Ford!! We will not buy from any other dealership ever a Ishmeal was friendly and professional. Fast service. Everyone in my family buys from Don Davis Ford!! We will not buy from any other dealership ever again. Thanks fellas for helping me get the vehicle I wanted at a great price! More

Great experience. Everyone friendly and professional. Worked with a great salesman, Will Clark. He had the vehicle I was interested in pulled up and ready for me to look at and test drive. Everyone at t Worked with a great salesman, Will Clark. He had the vehicle I was interested in pulled up and ready for me to look at and test drive. Everyone at the dealership was friendly and professional. More

Great! I went to several dealerships in the area and there were always hidden charges or their “website had the wrong price.” However, here at Don Davis Cha I went to several dealerships in the area and there were always hidden charges or their “website had the wrong price.” However, here at Don Davis Chad and Ernest handle everything perfectly and it was straightforward throughout the entire process. I absolutely recommend to go to them if you want to be treated fairly and with honesty. More