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Don Davis Ford
Arlington, TX
4,181 Reviews
Here’s the deal.
At Don Davis Auto Group, we understand no two customers are alike. That’s why we offer the broadest, most diverse line of cars, trucks and SUVs in the Dallas/Fort Worth area. The right car at the right price. That’s what you’ll find at Don Davis Auto Group. Our company representatives will make sure of it.
First, we’d like to say thanks. Second, here’s what you can expect from us.
- We understand your time is valuable. We’ll make every effort to insure that your time, both on-line and in our stores, is well spent.
- An honest effort to help you find the right vehicle at the right price.
- We’ll listen. Understanding your automotive needs is step one.
- We’re all in this together. Every employee at Don Davis Auto Group shares the responsibility of making your purchase and ownership experience the best possible.
Helping you make a great deal on a great car is what we’re all about. And we’ll do whatever it takes. Quite possibly more than you’d expect. As an example, every vehicle sold comes with TireGARD and EtchGARD. This coverage protects you in the event of tire or glass damage. In 2009, $ 483,615.00 in TireGARD and EtchGARD claims were paid to Don Davis Auto Group customers. The average TireGARD claim was $114.00. The average EtchGARD claim was $ 1,996.00. Both are provided Free of Charge!
Another example is our Right from the Start new owners car-care seminar held the second week of each month. As a new customer, you’ll be invited to our service department where every model we sell will be on display. Our service advisors can answer your questions, review warranty schedules, demonstrate how to change a tire and provide other pertinent information.
Every member of our organization shares the responsibility of providing the highest level of service and support in the purchase and maintenance of automobile. From start to finish, as long as you own your car, we’ll work to earn the privilege of being your car dealer.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 4,181 reviews
September 09, 2019
Oil change Everyone was very friendly. My oil change was done in the time frame I was given. They have a nice area to wait for your service to be done. Everyone was very friendly. My oil change was done in the time frame I was given. They have a nice area to wait for your service to be done. More
by cjpallett
Verified CustomerEmployees Worked With
Steven Lynn
September 09, 2019
Check engine light came on after repairs. I went in for a battery replacement and they left the breather hose off of the intake causing the check engine light to come on. I went in for a battery replacement and they left the breather hose off of the intake causing the check engine light to come on. More
by JESCONTRERAS
Employees Worked With
Don't remember the name.
September 08, 2019
2015 Lincoln MKZ Was my car fixed on Ford down Davis but one of the service guy is not really help me he’s name Jonathan Robilliard and I’m lucky I sow guy he’s rea Was my car fixed on Ford down Davis but one of the service guy is not really help me he’s name Jonathan Robilliard and I’m lucky I sow guy he’s really nice person very friendly helpful his name STEVEN LYNN this guy I’m really appreciate it for help me and the take care of my car this dealership lucky to have this person More
by alialismaeeli
Employees Worked With
Steven Lynn
September 07, 2019
Happy Customer The young man was very helpful from start to finish. I was having problems with a leased Lincoln which I had for almost 3 years. (the lady in the se The young man was very helpful from start to finish. I was having problems with a leased Lincoln which I had for almost 3 years. (the lady in the service department was being unhelpful when I called regarding the problem I was having with it.). I reached out to the sales person who was trying to reach me (I forgot his name, I think Mr. Jones) and he walked me through getting my problem taken care of. In doing so everything worked out wonderfully. He showed me a few option I had (relating to an upgrade on a new lease or the purchase of one. He didn't hassle me nor did he try to over talk me; he gave me time to think about my decision and for that I was appreciative. I'm very with my purchase, drove way without a big headache and it didn't take all day. However I am still waiting for that $200.00 credit or gift card he promised. More
by Gwen
Employees Worked With
I'm sorry, I know my sale person face but I think his name was Jones, Willie Woodard
September 06, 2019
Very helpful They were very helpful and assistant with vehicle, my salesman Mr Walter was great in helping pick out right car for my family thank you They were very helpful and assistant with vehicle, my salesman Mr Walter was great in helping pick out right car for my family thank you More
by arturovargas18
September 06, 2019
Service and Warranty / Recall work It was my first time to use Don Davis Service department and Billy Cox was my advisor. He did a great job getting me checked in and serviced and I ha It was my first time to use Don Davis Service department and Billy Cox was my advisor. He did a great job getting me checked in and serviced and I have no complaints. I will definitely comeback to ya'll for future service. Thanks for the quick turn around. Randy More
by RWEEKES0
Employees Worked With
Billy Cox
September 06, 2019
250 diesel oil change Always good to have Steven Lynn as my service advisor. Everyone was friendly and will return. I look forward to buying my next new truck Always good to have Steven Lynn as my service advisor. Everyone was friendly and will return. I look forward to buying my next new truck More
by ALLSTARCONGROUP
Employees Worked With
Steven Lynn
September 06, 2019
Billy Cox is Awesome I had just left another dealership's service department where I couldn't even get their people to come out and acknowledge that I was there. When I go I had just left another dealership's service department where I couldn't even get their people to come out and acknowledge that I was there. When I go to Don Davis Ford, Billy Cox met me with a smile and was quick to get my car checked in. The work was done quicker than I expected. I am very happy with the service and will recommend Don Davis Ford's Service Department and more so Billy Cox to everyone that I know. More
by IngaB
Employees Worked With
Billy Cox
September 05, 2019
Great! From the beginning, the service writer was helpful and friendly, Courtesy rides by Richard were he was very pleasant and courteous, office personnel w From the beginning, the service writer was helpful and friendly, Courtesy rides by Richard were he was very pleasant and courteous, office personnel were quick and helpful, and friendly. Pleasant experience all the way around this time. More
by ALFGLO
Employees Worked With
David Everhart, Emilia Gonzales
September 05, 2019
Incompetents Incompetent technicians and they scam customers, they think customers are just as ignorant as they are, when they don't know how to repair a vehicle t Incompetent technicians and they scam customers, they think customers are just as ignorant as they are, when they don't know how to repair a vehicle they just tell you any idiocy More
by alexdantunano
Employees Worked With
She never identified
