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Don Davis Ford
Arlington, TX
4,181 Reviews
Here’s the deal.
At Don Davis Auto Group, we understand no two customers are alike. That’s why we offer the broadest, most diverse line of cars, trucks and SUVs in the Dallas/Fort Worth area. The right car at the right price. That’s what you’ll find at Don Davis Auto Group. Our company representatives will make sure of it.
First, we’d like to say thanks. Second, here’s what you can expect from us.
- We understand your time is valuable. We’ll make every effort to insure that your time, both on-line and in our stores, is well spent.
- An honest effort to help you find the right vehicle at the right price.
- We’ll listen. Understanding your automotive needs is step one.
- We’re all in this together. Every employee at Don Davis Auto Group shares the responsibility of making your purchase and ownership experience the best possible.
Helping you make a great deal on a great car is what we’re all about. And we’ll do whatever it takes. Quite possibly more than you’d expect. As an example, every vehicle sold comes with TireGARD and EtchGARD. This coverage protects you in the event of tire or glass damage. In 2009, $ 483,615.00 in TireGARD and EtchGARD claims were paid to Don Davis Auto Group customers. The average TireGARD claim was $114.00. The average EtchGARD claim was $ 1,996.00. Both are provided Free of Charge!
Another example is our Right from the Start new owners car-care seminar held the second week of each month. As a new customer, you’ll be invited to our service department where every model we sell will be on display. Our service advisors can answer your questions, review warranty schedules, demonstrate how to change a tire and provide other pertinent information.
Every member of our organization shares the responsibility of providing the highest level of service and support in the purchase and maintenance of automobile. From start to finish, as long as you own your car, we’ll work to earn the privilege of being your car dealer.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 4,181 reviews
September 16, 2019
Personal Service Given personal service by Larry Hinton and Evelyn, during my recent lease. have worked with Larry for a long time and it's always a pleasure. Given personal service by Larry Hinton and Evelyn, during my recent lease. have worked with Larry for a long time and it's always a pleasure. More
by BJONES29
Verified Customer
September 15, 2019
Satisfied With My Experience Had to go in to get a new key fob for my truck, the fact that it set me back $240.00 for the fob and to sync it to my truck was a little hard to swall Had to go in to get a new key fob for my truck, the fact that it set me back $240.00 for the fob and to sync it to my truck was a little hard to swallow but everyone one was nice and accommodating and while it was in they took care of a couple of recall issues. More
by KKidd
Employees Worked With
Jessica Hall
September 14, 2019
Great service They r always willing to help. They r professional and courteous. It is always clean and nice. We always get a hello from various people. 7 They r always willing to help. They r professional and courteous. It is always clean and nice. We always get a hello from various people. 7 More
by 986Lady
Employees Worked With
Will Clark, Steven Lynn, Billy Cox
September 14, 2019
No communication It took 8 weeks to get my car fixed . After 5 weeks I finally had to contact Greg Ford to get involved. And it still took 3 more weeks . It took 8 weeks to get my car fixed . After 5 weeks I finally had to contact Greg Ford to get involved. And it still took 3 more weeks . More
by GLGBACKHOE
Employees Worked With
Greg Ford, Jessica Hall, Steven Lynn
September 13, 2019
Great service! My visit to Don Davis Ford Lincoln was a pleasurable one. No hassles and work was done quickly. They kept me apprised of the status of my vehicle an My visit to Don Davis Ford Lincoln was a pleasurable one. No hassles and work was done quickly. They kept me apprised of the status of my vehicle and what will be needed in the futur More
by NAN
Employees Worked With
Greg Ford, Jessica Hall
September 13, 2019
good improvement David was great made me feel a lot better about Mkx service was much better but I didn't get car wash but I was in a hurry so I didn't ask David was great made me feel a lot better about Mkx service was much better but I didn't get car wash but I was in a hurry so I didn't ask More
by queenforbes
Employees Worked With
Steven Lynn, Emilia Gonzalez, David Everhart
September 13, 2019
9/12/2019 Service advisor was nice and polite, but they change so often they have no clue who the customer is. I have 3 vehicles I take there and never see th Service advisor was nice and polite, but they change so often they have no clue who the customer is. I have 3 vehicles I take there and never see the same service advisor twice. Quality of maintenance is getting worse every time. I had the works oil change package and replaced the wiper blades. The battery cover was not snapped back in place correctly, and they left a piece of the wiper blade adapter laying loose on top of the radiator. More
by DAVIDDIXON54
Employees Worked With
Unknown
September 13, 2019
Good experience Larry, Made the whole truck buying experience seamless. I checked with another dealer and was given the best overall price with Larry. He also made su Larry, Made the whole truck buying experience seamless. I checked with another dealer and was given the best overall price with Larry. He also made sure to tell me he was there If I had any questions or concerns. I would highly recommend him to anyone looking for a Ford. More
by james1116
September 12, 2019
Awesome service department! Steven went above and beyond! He was very nice and informative and we got all fixed within 2 hours! Everyone we have come in contact with here is very Steven went above and beyond! He was very nice and informative and we got all fixed within 2 hours! Everyone we have come in contact with here is very nice. Thank you. More
by JORDANPUHL
Employees Worked With
Steven Lynn
September 12, 2019
Enjoyable Our salesman, Ryan Butler, felt more like family than a salesman. His attentiveness and helpfulness and general attitude of respectfulness made this c Our salesman, Ryan Butler, felt more like family than a salesman. His attentiveness and helpfulness and general attitude of respectfulness made this car purchase pure joy rather than the "drudgery" that is far too often true of car purchases. His responsiveness to our needs and his promptness is gathering requested information and his pleasant disposition and patience were so refreshing. Our only regret is that we do not need to buy a car every week of the year! Given our number of years on the planet, this could be our last vehicle purchase and we are grateful that "the best was saved for last." More
by FARA
