Clay Cooley Ford

I left my name online about a T-350 van my business needed late one night. Just wanted to see if anyone would respond. By 9 am the next morning Ashley Fernandez called me about the purchase. We negotia needed late one night. Just wanted to see if anyone would respond. By 9 am the next morning Ashley Fernandez called me about the purchase. We negotiated a great price in 10 minutes, and by noon I was taking delivery. Ashley made sure my van was clean, full of fuel, and ready by agreed time. She was incredible to work with, and I recommend her to anyone looking for a new Ford car or truck. Easy to deal with, quick response on all my questions, easiest vehicle delivery I’ve ever done. Kudos Clay Cooley and Ashley Fernandez. More

Looking for a new car? ?? That’s no problem head over to clay cooley ford!! I love how quickly that they got me approved for my car!!! They’re one of the most respectful and ?? That’s no problem head over to clay cooley ford!! I love how quickly that they got me approved for my car!!! They’re one of the most respectful and put together car lots that I have ever been to since moving to Texas while I was looking for a car. Ask for Ashley when ya’ll stop by to get your new/used vehicle! More

From the moment I arrived, I was greeted promptly by Robert, who provided friendly and professional service. Throughout my visit, I was kept well-informed about the status of my car. When it was ready f Robert, who provided friendly and professional service. Throughout my visit, I was kept well-informed about the status of my car. When it was ready for pick-up, the process was quick and seamless. Excellent experience overall! More

Fast and easy experience. Friendly service and was able to be in and out in a few hours. Friendly service and was able to be in and out in a few hours. More

My service rep told me the truck was there and ready for pick up. In fairness the body shop miles away is still part of clay cooley so I guess it counts as there. When I showed up he was watching videos o pick up. In fairness the body shop miles away is still part of clay cooley so I guess it counts as there. When I showed up he was watching videos on tick tack. He welcomed me pleasantly and said he would meet me out front with my truck. 5 minutes later he came out with another gentleman feeding me a line that this guy he just brought had the only key card to the body shop gate. Again not onsite. I waited 45 minutes to get my truck that was ‘ready for pick up’. When he finally returned with my truck. Upon my inspection the not only got half way with my problem (gap between the hood and grill’ but now there was also a clip protruding from the front bumper onto the grill. When I pointed it out to Robert after he joyously proclaimed ‘all ready’. He texted Gary to see what to do. Which turned into another trip to the body shop to fix. In fairness I have FordPass and knew my truck was not there. But I also knew the body shop manager Gary who seems quite nice and knowledgeable told me they did what they could on Tuesday and would call the dealership to pick it up. No response on Wednesday even though I texted Robert to check in. Thursday was the current day and I texted twice and had to make a phone call to find out it was ready and waiting. Anywho skipping to the part where he shows up with my ‘fixed truck’. The gap was better but was not completely fixed. The only answer that everyone kept repeating from the sales manager to the body shop manager and eventually the young Robert was ‘sometimes ford has defects and it is what it is’. Best idea of why Robert has a job based on my interaction with him is nepotism. Because if anyone has any remotely similar to mine is because his father or uncle are hiding these surveys. Either way my truck still has a gap at the hood after two ‘trips’ with Robert. More

I Shopped them first, I shopped them last, either way I still came back to Clay Cooley! still came back to Clay Cooley! More

I didn't know the dealership switched to Clay Cooley. However,I was assigned a new service advisor when I called. He impressed me by honoring the price for my two new tires that another company offered. However,I was assigned a new service advisor when I called. He impressed me by honoring the price for my two new tires that another company offered. He also arranged my car to be picked up and returned from my job. He did all of this the day before Thanksgiving. It was going to be a challenge for me to leave because we were short staffed for the holidays. He made me aware of the changes in my plan and/ or coverage. More

Love the straight forward dealing and speedy transaction. Everything ready when I arrived at dealer. Everything ready when I arrived at dealer. More

Nickolas graham is a great salesman and a good person I ever deal with and if I ever need another car I will get it from him I also will refer him to my relatives end friends ever deal with and if I ever need another car I will get it from him I also will refer him to my relatives end friends More

We received great service and a friendly atmosphere while getting our vehicle serviced . Thank you getting our vehicle serviced . Thank you More