Clay Cooley Ford

The dealership danced around the final agreed upon price. Raising it by over $3k. Changing the "Admin Fees" from $400 to $475. Final insult...raised the price by $140, due to them holding onto the vehicle fo Raising it by over $3k. Changing the "Admin Fees" from $400 to $475. Final insult...raised the price by $140, due to them holding onto the vehicle for me. As I was on my way to the dealership, a couple was interested in the vehicle I was enroute to purchase. Salesman told me since they held off on selling that vehicle...that consideration would incur an additional $140 fee. I NEVER wish to interact with anyone from this dealership. Clay Cooley Ford seems to be immunized against integrity. The ONLY positive comment I may contribute is that after hours of standing firm on the agreed upon price... I left with the vehicle...at approximately $5k less than sticker price. Finally, I am not conveying a review which I have already presented to the sales manager. It's easy to do so, when it's the truth. Shop with dealership at your own peril. Just 'sayin More

Nicholas was awesome, I appreciated his attention to detail, upfront and honesty through the negotiation, and ability to get our deal done in a time effective manner! detail, upfront and honesty through the negotiation, and ability to get our deal done in a time effective manner! More

Alex our sales person was great. He was very knowledgeable and moved everything along so the purchase would go smoothly and quickly. He made the car purchase fun and kept his wor He was very knowledgeable and moved everything along so the purchase would go smoothly and quickly. He made the car purchase fun and kept his word. Would definitely work with him again. Great guy! Love our new SUV! 5 stars! More

Brandon and Faraz were GREAT, Brandon and I worked out the deal I wanted and Faraz got me the financing I wanted. I would highly recommend Clay Cooley !!! the deal I wanted and Faraz got me the financing I wanted. I would highly recommend Clay Cooley !!! More

I've been going to Don Davis Ford for over 7 years to get My oil changed for 49.95 and free tire rotation. But since clay Cooley bought them out, the oil change. Prices have gone up $20 plus a 10 or $15 fee My oil changed for 49.95 and free tire rotation. But since clay Cooley bought them out, the oil change. Prices have gone up $20 plus a 10 or $15 fee for tire rotation. I'm going to another Ford dealership for service now. More

Matt was my new advisor and he did a great job keeping me informed and my truck moving through the process informed and my truck moving through the process More

Nicholas listened to what I was looking for and got me into the car I wanted. 4 stars for the dealership in general bc I like more transparency in the interest rate earlier in the process. into the car I wanted. 4 stars for the dealership in general bc I like more transparency in the interest rate earlier in the process. More

My service tech was amazing, kept me up to date and informed as best HE could. The parts department on the other hand not so much. Put parts and did work that was not approved and almost doubled my inv informed as best HE could. The parts department on the other hand not so much. Put parts and did work that was not approved and almost doubled my invoice. My service tech fixed it so all good, but kept my car from me two more days than necessary! More

Nicholas was professional, resourceful and very helpful through the entire process. Intelligently answered all my questions till I was satisfied and happy with purchase of the my 2025 ford mustang. I recom through the entire process. Intelligently answered all my questions till I was satisfied and happy with purchase of the my 2025 ford mustang. I recommend working with Nicholas for custom built vehicles as he made the whole process easy. I would definitely use Nicholas for my next purchase. More

This was not a pleasant buying experience for a woman. The sales rep didn't seem to know much about the ev I was purchasing. This dealer uses high pressure sales tactics, so come prepared. The sales rep didn't seem to know much about the ev I was purchasing. This dealer uses high pressure sales tactics, so come prepared. More