Don Davis Dodge Chrysler Jeep - Service Center

My 2002 Town & Country van needed a transmission leak and noise repaired. I knew the job wasn't going to be cheap, but wanted it done right. Tim Myers understood what I wanted done, and when other prob and noise repaired. I knew the job wasn't going to be cheap, but wanted it done right. Tim Myers understood what I wanted done, and when other problems that I didn't know about were found, he recommended the most cost effective ways to repair them. I never met the mechanic who did the actual work, but would like to shake his hand. Everything was fixed to my satisfaction, and I am delighted. I was always able to get answers to my questions, and Tim kept me aware of my repair status quite well. I expect that most customers who rack up more than $4,000 in repair costs would be unhappy. Well, I'm not, in fact I am delighted. Almost like new now! I use my van to tow a lightweight trailer and a vintage racing car. Towed weight is less than 3,000 pounds, and the towing package is rated for 3,500 pounds. Once I had a beefy hitch installed and wired up trailer brakes, it does everything I need to do, with plenty of room for carrying tires, tools, etc. inside the van. When I wear this one out, I'll be looking for another Town & Country, and I'll be coming to this dealership to buy it. More

Don Davis Auto Group has the best sales staff in the MetroPlex. I am from Chicago and I had the best experience at Don Davis. MetroPlex. I am from Chicago and I had the best experience at Don Davis. More

Great customer service. Always very attentive and really cares about the customer. Peggy is one of the greatest employees ive encountered at don davis cares about the customer. Peggy is one of the greatest employees ive encountered at don davis More

I bought a new camry from Ozzie Molina and that was such an awesome experiance that i decided to bring my owned 2001 4X4 Tahoe in for repairs. Ted was my service advisor and he did such a wounderful job on an awesome experiance that i decided to bring my owned 2001 4X4 Tahoe in for repairs. Ted was my service advisor and he did such a wounderful job on my Tahoe that i am ready to buy another car from this great, orginized dealership. Thanks! More

I purchased a 2008 Wrangler in December of 2010 and began using Don Davis for my service. I have been more than satisfied with them. Gavin Mele (who has been my go-to guy) has been outstanding. He has gone o using Don Davis for my service. I have been more than satisfied with them. Gavin Mele (who has been my go-to guy) has been outstanding. He has gone out of his way to make sure my vehicle has been ready when I need it to be. I work deep nights, so there have been times when I've had to bring my Jeep in in the afternoon. Every time he has made sure I'm ready to go that day. I can't sayt enough about how well I've been treated at Don Davis. I even mentioned my satisfaction to the service manager last week. I would definitely recommend them. More

Their Service Dept. stinks. They do not do what they say they are going to do. Told them to submit work to Insurance Co., instead they submitted it to Chrysler for them to pay under warranty work. Since I they are going to do. Told them to submit work to Insurance Co., instead they submitted it to Chrysler for them to pay under warranty work. Since I am still having overheating problems with my PT Cruiser, the insurance company will not reopen the ticket because it has been more than 90 days since Don Davis did not bill them for the work. Don Davis will not honor their warranty since it is not the part they replaced, but it still the same problem, overheating. They want $170.00 to replace a fuse and an additonal $402.00 to replace the A/C hose and add freon for a total of $572.00. They bought out Mid-Cities Chrysler last year and I never had a problem with their work or warranties. I feel Don Davis is crooked and know when you are down so they can kick you in the teeth. In May when they first worked on my Cruiser it took 8 days to get my car back. More

So much to explain, but just completely rude. No knowledge of good customer service or courtesy. Would rather leave a customer stranded then to put forth effort to help....considering if no one was knowledge of good customer service or courtesy. Would rather leave a customer stranded then to put forth effort to help....considering if no one was purchasing these vehicles in order to have serviced, these rude people WOULD NOT have a job. I couldn't even believe everything that took place...just unbelievable and I seriously mean that. Treated like a child when we are grown adults in our mid 30's. Please watch who you let service your vehicle considering these are large investments we make and we all need some friendly-helpfull people to deal w/when things put our vehicles out of service... in the middle of traffic on your way to work in the rain.!! Thank you!! More