Don Davis Dodge Chrysler Jeep - Service Center

Mark Drexel was rude and disrespectful to me and my daughter. He was not thorough in providing accurate information about the services needed for our vehicle. When asked questions, he was condescending daughter. He was not thorough in providing accurate information about the services needed for our vehicle. When asked questions, he was condescending, failed to listen and made rude remarks under his breath. This is the second interaction that our family has had with this dealership and neither of them have treated us with the respect that all customers deserve. More

I always am amazed at how efficient the service department is. great people , easy to deal with and very knowledgable. I highly recommend them to anyone in need of repairs or service, and done r department is. great people , easy to deal with and very knowledgable. I highly recommend them to anyone in need of repairs or service, and done right the first time More

I have used DonDavis Chrysler service for ten years for my Chrysler Town and Country. I’m fact the one I have now I bought from them. Mary Franco is my service advisor and she is absolutely the best. I wil my Chrysler Town and Country. I’m fact the one I have now I bought from them. Mary Franco is my service advisor and she is absolutely the best. I will always go there! More

Excellent service No Complaints about it i am ver satisfied with the work they did and felt the professionalism in them keep up the great work satisfied with the work they did and felt the professionalism in them keep up the great work More

Agent was informative and answered any questions I had with the information to make decisions on the work being done. Also recommended some service ideas for the future . with the information to make decisions on the work being done. Also recommended some service ideas for the future . More

I had scheduled an appointment for the next day but when I arrived I still had to wait over 3 1/2 hours for just an oil change which was very ridiculous I arrived I still had to wait over 3 1/2 hours for just an oil change which was very ridiculous More

on arrive i was first told it would be Friday before on arrive i was first told it would be Friday before they could check it out It. i told her i would take some place else then she said they could hav on arrive i was first told it would be Friday before they could check it out It. i told her i would take some place else then she said they could have it ready by Wednesday i agree to that, but they check it out and got back to the same day that was good.but i feel that after my car was fix it should have been wash . after all i paid over six hundreds for that service an it didn't warn a wash when i take my ford in the dealer they wash just an oil change. More

My service was great! I had some valve oil leak concerns, and they repaired it the next day! Mark went the extra mile to make sure that I was comfortable with the repair, and in good hands! Cesar Pereira, Ma and they repaired it the next day! Mark went the extra mile to make sure that I was comfortable with the repair, and in good hands! Cesar Pereira, Mark Drexel, & Joe Johnson, THANK YOU for everything you guys do, and how welcoming you are every time I come in for a regular oil change! Thank you so much! More

The main issue is each time I have had service my car didn't come back as it was when I brought it in. The most pressing issue this time is my tire rim. It is horribly scratched. When I informed my servi didn't come back as it was when I brought it in. The most pressing issue this time is my tire rim. It is horribly scratched. When I informed my service advisor he stated I must have hit a curb. I rarely drive the vehicle and I am the only operator of the Jeep. I have never hit a curb and as often as I wash my car... this sort of damage I would notice immediately! Just as I did when my oil change was done. Not only was the wait time ridiculously long. The previous service visits one of my valve caps wasn't placed back and it was replaced with a solid black. I asked for the nitrogen ones to be consistent with what was wrest there. This visit they placed all solid greens which is an awful look to me. Overall disappointed. Amongst the initial sale of this car with hail damage that I wasn't aware was there on purchasing day because it was raining heavily. More

I came in for the second time for an oil leak and it looks like I still have it. I have spent too much time in the customer lounge with a three year old (even though he was very well behaved.) I never s looks like I still have it. I have spent too much time in the customer lounge with a three year old (even though he was very well behaved.) I never saw the person I was suppose to see, Mary F and the person helping me , Mark, was not helpful at all. My favorite person and I can’t remember his name did come check on me and asked me about my Commander. Maybe I should have gone somewhere else. Disappointed in the service this time. I would like Cesar to take care of my car needs. He has always acted Like he had time with me. More