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Don Davis Dodge Chrysler Jeep - Service Center

Arlington, TX

4.4
3,928 Reviews

3,928 Reviews of Don Davis Dodge Chrysler Jeep - Service Center

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May 13, 2021

I had to wait 4 days for diagnostics to be run which seemed excessive. I was kept updated several times and the repair to the car was done right. More

by kayarm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Drexel
May 13, 2021

Fast easy and great service. Dropped it off to leave for an oil change. It was done within a few hours and ready for pick up! I also like the email with the color coded circles about what needs to be done a More

by amandaohlendorf06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Pereira
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2021

Very professional, work is performed correctly the first time and on time. Truck is always returned very clean and neat. All work is explained to me. More

by PSTODOLKA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Drexel
May 13, 2021

Spent 4 hours at dealership because the brand new tire I bought was loosing air, only for them to tell me they didn’t know what was wrong. Went somewhere else and in 30 min and $10 later problem fixed. Uned More

by rjones110384
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Drexel
May 12, 2021

Courtesy, knowledgeable and timely. Service Manager was friendly and knowledgeable about the noise made by my spare tire. Service on my care was timely. The lounging area was clean and comfortable More

by JMWEBBIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Drexel
May 12, 2021

When i went in for the ac not being cold they were fast in determining the problem. They gave me a car to drive until they got the part in which was fast too. Verygood sevice. More

by zekester8
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Yazmin Chaparro
May 12, 2021

Mary Franco was very responsive and was able to get me answers regarding my vehicle in a respectable time frame. She also would text me if I missed her call. A+ communication. More

by austin.c.hurley
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Mary Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2021

They were amazing! So helpful and compassionate to my situation. Very helpful and timely with the services they provided. Great management too. Could not recommend this place more! Mary Franco was great More

by colin.g70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2021

Have a rep call me so I can explain why I will NEVER go back. Worse experience I have ever had at this dealership. Ever More

by Ronaldcramsden
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Mark Drexel, Joe Johnson
May 11, 2021

Wait time is most important to me.. They finished my 60000 mile service items during the same time frame as an oil change and tire rotation. More

by dsteward63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jadon Campos
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