Don Davis Dodge Chrysler Jeep

Awesome Customer Service - A dealership that listens We started looking and researching new automobiles in July 2018. We had a BMW 128i convertible. Fun, but 0 for practicality. We wanted to drive a j We started looking and researching new automobiles in July 2018. We had a BMW 128i convertible. Fun, but 0 for practicality. We wanted to drive a jeep just to see if it would offer the fun we had with the convertible but give us the practicality we needed. We went to Don Davis Dodge Chrysler Jeep on a Saturday morning. Edgar met us on the lot. My first thought was Oh NO, here comes a sales person, but decided we would tell them exactly what we wanted to do and see how that worked. I told him we just wanted to drive at Jeep, that we were doing our research and that we would not be doing anything until the fall. He said OK. We went for a test drive, actually multiple test drives. He showed us all the stages of Jeep "nakedness". It was awesome and we were sold that a Jeep would be our next new vehicle. They did not worry us to death over the next few months. Edgar did text me once to just see if we were still interested and I told him Yes, but it would be in the October time frame. My husband was searching some stuff on line and put his phone number in (that a no no) and the phone calls started. I just text Edgar and they stopped. We went there on Friday 10/19 and now we have a new Jeep and we LOVE it and only have high praises for all the people we dealt with. Damien Washington was awesome to deal with for the financing. More

Great Service! I was helped by Audrey Wilson and he went above and beyond in helping me. I was satisfied with the service on my car and the customer service that was I was helped by Audrey Wilson and he went above and beyond in helping me. I was satisfied with the service on my car and the customer service that was given. Would highly recommend More

mixed experience The staff are very courteous and helpful, and there was no hard selling. That was great. I went in for a fast-lane oil change. I expected it to The staff are very courteous and helpful, and there was no hard selling. That was great. I went in for a fast-lane oil change. I expected it to be done within one hour or less. It took a full 2-hours before I got my car back. Several customers who came in after me were gone and I was still waiting. I was the only customer left in the waiting room. After I went to check with my service advisor, I still needed to wait for another 20 minutes before I got my car. The inspection report indicated that my car was done within 45 minutes. But I was kept waiting for more than one additional hour. More

Wheel speed sensor replacement Audrey in the service center was very friendly and helpful. Kept me updated on the progress of my vehicle and was very respectful of when I needed it Audrey in the service center was very friendly and helpful. Kept me updated on the progress of my vehicle and was very respectful of when I needed it done. More

Excellence Working with Jimmy Britton is always a pleasure. Great staff and very knowledgeable. Service dept is top notch and finance is always an easy trip Working with Jimmy Britton is always a pleasure. Great staff and very knowledgeable. Service dept is top notch and finance is always an easy trip More

Excellent, Outstanding, overall experience . Excellent and Outstanding service . Joel took his time and found the car we was looking for . He explained the warranty and every detail of the car . Excellent and Outstanding service . Joel took his time and found the car we was looking for . He explained the warranty and every detail of the car . More

Mary is great It is always pleasant to work with Mary at Don Davis. This was my second experience with her and she has been excellent. Keep up the great work. It is always pleasant to work with Mary at Don Davis. This was my second experience with her and she has been excellent. Keep up the great work. More

Great My experience was great Mary took care of me. She is very professional and tried to make everything good for me every time I come. My experience was great Mary took care of me. She is very professional and tried to make everything good for me every time I come. More

Great Service I go here to get my oil change and car maintenance on my 2017 Dodge Charger. They are always polite and fast service. I had to get a recall on my vehi I go here to get my oil change and car maintenance on my 2017 Dodge Charger. They are always polite and fast service. I had to get a recall on my vehicle done and it took around 2 hours for them to do the update on it. Ithey called me once the vehicle was done. More

Great service The reason i give them the rating, they provided me with some awesome service. Service guy Audrey Wilson kept me informed each day while my car being The reason i give them the rating, they provided me with some awesome service. Service guy Audrey Wilson kept me informed each day while my car being work on. More