Clay Cooley CDJR Arlington

If I could give a zero rating I would. This has absolutely been the worse purchase I have ever made with a dealership! I bought my 2022 Ram in Nov of 2024 and it has been in their shop mor This has absolutely been the worse purchase I have ever made with a dealership! I bought my 2022 Ram in Nov of 2024 and it has been in their shop more than I have been able to drive it. 3 days after I bought the truck the check engine light came on. The service department needed to change the oil anyhow (they did not have time to do it before I left the day I got it) and they just turned the light off of the truck. The light later came back on within the week and they were notified yet again and did exactly the same thing...no resolution. They say the offer offer a "Family Guarantee" but that has not been the case at all. It broke down while I was working out of state causing me to lose money and be out of pocket more money. It has been in the shop since the end of January 2025 and it is now mid March 2025. When you call to see what is going on they are never sure what the problem is because there is "no notes" in the system and someone will call back. I went in yesterday to speak to the manger and no manger ever came. I am absolutely appalled by the customer service and the lack of knowledge that the service department. Absolutely frustrated at this point! More

Rudy was so kind and helpful. We found the car online, and he had it ready for us to look at and test drive by the time we got there. Did a really great job explaining everything We found the car online, and he had it ready for us to look at and test drive by the time we got there. Did a really great job explaining everything to us, was very transparent, and even had a nice lunch recommendation for while we waited. The financing department was also very helpful with helping me choose a plan that was best for me and my situation. Overall had a wonderful experience and would definitely come back in the future for my next vehicle. Big thank you to Rudy and team! More

Thanks to Cody and the finance team for an open and transparent experience. Cheers to a successful deal!! transparent experience. Cheers to a successful deal!! More

Service pricing has over doubled since an original estate was obtained the year before. I expected some price increase but not that much. was obtained the year before. I expected some price increase but not that much. More

Muy buena atencion son muy amables buenas personas y los recomendare a otras personas para q tenga mayor venta recomendare a otras personas para q tenga mayor venta More

Always a pleasure coming to this dealership, wether it be for a new vehicle or just a service. for a new vehicle or just a service. More

I shopped this specific pickup for months. Joe made me the best deal by far. I had a great experience. I believe I got a very fair amount for my trade. Joe and Misael were amazing to work with Joe made me the best deal by far. I had a great experience. I believe I got a very fair amount for my trade. Joe and Misael were amazing to work with. Joe made sure the pickup got bed-lined and Misael had my pickup ready to go with a bow when I arrived. Finance with Cody was quick and easy. Start to finish I was maybe there 45 minutes. I will definitely be purchasing my next vehicle here…. Even if I have to drive 1200 miles again. More

The repair to my jeep was done in great time and Bryant is very responsive, keeping me informed throughout the process. is very responsive, keeping me informed throughout the process. More

Great experience with the team, they were very helpful and walked me through a smooth process. and walked me through a smooth process. More

Everything went well. Service finished. My vehicle in a timely manner. Service advisor was very nice and helpful. Service finished. My vehicle in a timely manner. Service advisor was very nice and helpful. More