Don Carlton Honda - Service Center

Replaced failed starter on our Accord After calling AAA for service, and learning that the starter was indeed the reason our car wouldn't start, I called Matt Hoggatt in the service depart After calling AAA for service, and learning that the starter was indeed the reason our car wouldn't start, I called Matt Hoggatt in the service department to see if they could fit us in. It was late in the day, but Matt confirmed that they had the part in stock, and if we could arrive in the next 20-25 minutes, they could get the starter changed ASAP. That is exactly what happened. Great service, customer-focused, and always friendly. More

Service personnel listen to you concerns We have purchased three vehicles from Don Carlton in the last 12 years, have always had excellent service, and service personnel listen to you concern We have purchased three vehicles from Don Carlton in the last 12 years, have always had excellent service, and service personnel listen to you concerns to make sure they understand why you came in and to make sure you and them are on the same page. the cost of service is also competitive with other non dealership repair shops. This visit was for regular maintenance and to request a service for a future recall, they said they had to get permission from Honda to perform the service, which they did, and no additional function was required from me for it to be performed. More

The usual great service! I don't trust anyone but Don Carlton Honda to service my aging Honda Element. It was a pleasant experience. Joseph provided friendly service and expla I don't trust anyone but Don Carlton Honda to service my aging Honda Element. It was a pleasant experience. Joseph provided friendly service and explained everything very well. More

tire light indicted issue checked tires and found nail in the one... was able to plug this one... very quick in and out and everyone is always so pleasant! checked tires and found nail in the one... was able to plug this one... very quick in and out and everyone is always so pleasant! More

Fuel pump recall service was quick, and I was given voucher for free car wash! Recall was explained in terms I could understand, and the job was finished more than service was quick, and I was given voucher for free car wash! Recall was explained in terms I could understand, and the job was finished more than 30 minutes sooner than expected. Job was supposed to be about hour and a half. More

Best Customer Service They treat all their customers with respect. When I bring my car in for service I know I'm getting great work at a fair price. They treat all their customers with respect. When I bring my car in for service I know I'm getting great work at a fair price. More

Tire light on dash was on so I drove to Service Department!! The Service Department fixed the problem with my tires plus washed my car. I was very very happy with the service. I love my HONDA and I recommend H The Service Department fixed the problem with my tires plus washed my car. I was very very happy with the service. I love my HONDA and I recommend HONDA to other people. More

Top notch customer service Everyone here always goes way out of their way to ensure we are taken care of! We send everyone we know to Don Carlton Honda! Everyone here always goes way out of their way to ensure we are taken care of! We send everyone we know to Don Carlton Honda! More

GREAT Every one i met in service and cashier were smiling and friendly. A joy to work with and efficient in servicing my CRV. A true positive experience T Every one i met in service and cashier were smiling and friendly. A joy to work with and efficient in servicing my CRV. A true positive experience Thanks for developing such a great team dedicated to customer service More

Longtime Customer I have been doing business with this dealership for 24 years. I have purchased 3 vehicles there and all serviced there as well. Love them! They have I have been doing business with this dealership for 24 years. I have purchased 3 vehicles there and all serviced there as well. Love them! They have nice facilities. The employees are friendly and helpful...,even for warranty work. More