Don Brown Chevrolet, Inc.
St Louis, MO
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Don Brown Dealership was welcoming and professional. From their sales manager, to the sales team, to their finance department, they made it as convenient and easy as possible to close the deal. From their sales manager, to the sales team, to their finance department, they made it as convenient and easy as possible to close the deal. More
Jack was nice. He was professional and gave good details. Also, he returned my texts. He was professional and gave good details. Also, he returned my texts. More
This dealership stands by their word and was willing to resolve an issue promptly when a mistake was made. Sometimes things happen and it’s so great to find someplace who is willing to take accountability resolve an issue promptly when a mistake was made. Sometimes things happen and it’s so great to find someplace who is willing to take accountability and make things right! I got a quote for repairs and specifically requested labor to be included in the estimate so I knew what to expect. It turns out labor was not included and this mistake wasn’t identified until after repairs were completed. They honored the written quote I was given due to the mistake on their end. Repairs were also completed promptly and they offer a shuttle. I was looking for a new dealership to take care of specialized repairs for my Volt hybrid and definitely plan on coming back! More
Love them, they are always wonderful to work with. I will be back to purchase another vehicle next year. I will be back to purchase another vehicle next year. More
I had a really good experience, I already knew what vehicle I wanted to look at. Paul went over vehicle features with me and then we took the car for a ride. We went over purchase options, he explained vehicle I wanted to look at. Paul went over vehicle features with me and then we took the car for a ride. We went over purchase options, he explained everything and made it really easy to understand, I never felt rushed. More
I had my first oil change on my new Trailblazer at Don Brown today. Easy to set up appointment, service tech was friendly. Nice to have a library across the street to wait at. Texted me when finished, Brown today. Easy to set up appointment, service tech was friendly. Nice to have a library across the street to wait at. Texted me when finished, gave me a free car wash across the street. More
They need better mechanics and advisors in their service department! Went to have an alignment, for them to say I need new outer tie rods but they are already new. department! Went to have an alignment, for them to say I need new outer tie rods but they are already new. More
Very disappointing. They will maximize your loan to pad their pockets at your expense. Lies about the entire process. They will maximize your loan to pad their pockets at your expense. Lies about the entire process. More
This was a bad experience from the beginning. The service guy Jere Price who sign this vehicle in turned out to be the most unfriendly person ever. the Guy got angry because i stopped them from d The service guy Jere Price who sign this vehicle in turned out to be the most unfriendly person ever. the Guy got angry because i stopped them from doing unnecessary work on my wife's Chevy Trax. he said the car needed Ball Joints only after I ask him how was every thing ok with her car. We bought this car at Don Brown and have put 31,000 miles on it . We were going to visit the new car lot side to look at new cars, but after this episode with Jere Price, we decided we will trade at another dealer and maybe another make. More