Don Brown Chevrolet, Inc. - Service Center

Cool people. Cool vehicles. Cool techs. Cool location. Cool. Cool. Really cool. I mean it. Cool vehicles. Cool techs. Cool location. Cool. Cool. Really cool. I mean it. More

The employees were friendly . I am looking forward to my next service appointment. Thank you! I am looking forward to my next service appointment. Thank you! More

Scheduling and Service was good. However surprises were abounding for an Oil Change and service that was quoted ; 1st Shop supply charge $9.95 for what, All supplies and disposal of However surprises were abounding for an Oil Change and service that was quoted ; 1st Shop supply charge $9.95 for what, All supplies and disposal of oil and oil filter should have been in the quoted charge. 2nd extra charge for using a credit card. With the explanation that everybody else is doing it. Next you'll be charging for me to sit in the waiting room, and if I drink a cup of coffee or use the rest room there will be another charge. I understand that you're trying to be inventive in increase your charges without saying your raising your rate to be competitive. For me you're just being deceitful. Charles S. Gordon More

The technicians were very professional and courteous. They performed all the things I requested and did so in an ample time. Informed me promptly when the work was finished. They performed all the things I requested and did so in an ample time. Informed me promptly when the work was finished. More

You all do not hold up to your appointments even down techs. You should not make appointments if you cannot hold them to it. This is an inconvenience to your customers and their daily life’s. You have 10 techs. You should not make appointments if you cannot hold them to it. This is an inconvenience to your customers and their daily life’s. You have 10 people out front standing around in the service area to put washer fluid in cars maybe you should focus on training them and sending them to mechanical trade school to be certified so you can staff up properly and be timely for your appointments. More

They where really quick with getting my car in and out. Ray made sure to keep me updated on everything that was going on with my car Ray made sure to keep me updated on everything that was going on with my car More

My rep was great but they overbook and may not see your car for days with a appointment . car for days with a appointment . More

Don Brown Chevrolet is a great group of people! Make sure and ask Zack & Ricky about the amazing Gateway Auto Lending program! Make sure and ask Zack & Ricky about the amazing Gateway Auto Lending program! More

Poor service very disappointing in the service and I definitely feel as if they played in my face because I am a women definitely feel as if they played in my face because I am a women More

Not happy with my last experience with Don Brown service. It took 2 days to complete oil change , tire rotation and wheel bearing replacement. I believe they forgot my vehicle on the first day. When I left w It took 2 days to complete oil change , tire rotation and wheel bearing replacement. I believe they forgot my vehicle on the first day. When I left with my car I got a "service tire pressure system "warning , which was never on before the service. This is not the first time that I left this dealership and had more issues. I will be returning to Don Brown. More