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Don Brown Chevrolet, Inc. - Service Center

St Louis, MO

4.2
235 Reviews

235 Reviews of Don Brown Chevrolet, Inc. - Service Center

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August 29, 2023

Excellent Customer Service! Best service advisor (Glenda)! Best Dealership in St. Louis & Missouri (Don Brown Chevrolet)! More

by Driddle1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenda Elder
Report | Print
Aug 30, 2023 -

Don Brown Chevrolet, Inc. responded

We appreciate the great review and your business! See you next time!

August 28, 2023

I have had 1 good experiences with you guys since I purchased my vehicle I would never ever recommend Don Brown to anyone! More

by dwaynewilliams1118
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Horrible
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Aug 28, 2023 -

Don Brown Chevrolet, Inc. responded

Good moring we are so sorry your experience was not up tp par your repair was not covered because it was considered a maintenace item. We hope we can make you happy in the future. Please reach out to Pam in customer service.

August 27, 2023

THE STAFF IS GREAT TO WORK WITH NO MATTER WHAT YOU ARE THERE FOR THEY TREAT YOU WITH THE MOST RESPECT. More

by albertrucker54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Lokey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul DeYoung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JEREE
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Aug 28, 2023 -

Don Brown Chevrolet, Inc. responded

Thank you for the wonderful review and your business! Our team wishes you all the best, and we will see you next time!

August 26, 2023

Tom Fascetti helped me so much during the car buying experience. He was amazing!! We will definitely be back. More

by Daniel McKelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin McGarvey
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 28, 2023 -

Don Brown Chevrolet, Inc. responded

Thank you so much for the great review! We will see you next time.

August 25, 2023

They were attentive to my needs and the service was completed on time. I am pleased with the service department. More

by ellen928
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Dillion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McGarvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 28, 2023 -

Don Brown Chevrolet, Inc. responded

Thank you so much for the great review! We hope to work with you again.

August 24, 2023

I was waiting in the waiting room to get my oil changed from 7:30 to 9:00. When I asked, they said they had not started it yet because they were short handed. They compensated me for the oil change, but More

by keith.prewitt
Recommend Dealer
No
Employees Worked With
Kevin McGarvey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 03, 2023 -

Don Brown Chevrolet, Inc. responded

Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one.

August 23, 2023

Clean, fast, and friendly service. Great job. The staff, no matter what department, are extremely helpful. More

by taldrich317
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pam Heitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McGarvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jere, Andrea Williams, Brandon Boyd
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Aug 24, 2023 -

Don Brown Chevrolet, Inc. responded

Thank you so much for the great review and your business! We will see you next time!

August 22, 2023

Service was fine. Your dealership needs a better exit to get off the lot. Prices are little high. More

by keithw1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin McGarvey
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 23, 2023 -

Don Brown Chevrolet, Inc. responded

We appreciate the great review and your business! See you next time.

August 22, 2023

I am pleased with all the services I have received from Don Brown Chevrolet. The service was excellent More

by reneetyre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin McGarvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 23, 2023 -

Don Brown Chevrolet, Inc. responded

Thank you so much for the great review and your business! Come back and see us!

August 21, 2023

Trevor is and always so helpful when I come to have my vehicle serviced, Thank you in advance! More

by TYRIA.EASTERWOOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor
Report | Print
Aug 22, 2023 -

Don Brown Chevrolet, Inc. responded

We appreciate the great review! Come back and see us.

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