Don Brown Chevrolet, Inc. - Service Center

Dennis was thorough and professional. He kept me informed of my vehicle's progress. The primary negative was that since my vehicle had to stay overnight, there were no courtesy vehicles f He kept me informed of my vehicle's progress. The primary negative was that since my vehicle had to stay overnight, there were no courtesy vehicles for me to use. This was hugely problematic since I was notified late in the day and could not secure a rental car in time. I wound up paying for an Uber the next day to take my kids to school and me to work! I would like to know why I could not be loaned one of the available cars on the lot... I recall being able to take home a car for a full day test drive. More

Fantastic I can count on dealer Don Brown service depth Jere is one of the best Thank you For Taking Care of Our Cars. Jere is one of the best Thank you For Taking Care of Our Cars. More

You guys have a great team down there. Keep up the good work. that’s why I keep coming back. Keep up the good work. that’s why I keep coming back. More

Jere Price made a 3 month wait for a new engine a lot less stressful. He kept me up to date every step of the way and went above what I expected. less stressful. He kept me up to date every step of the way and went above what I expected. More

I feel like I was beat,I paid for repairs,that didn't solve the issues with my car lost 2 days of work and still have the same problem and it cost me $380 and my check engine light came back on in 2 days solve the issues with my car lost 2 days of work and still have the same problem and it cost me $380 and my check engine light came back on in 2 days I am very unhappy with your service More

Very helpful in their process of business. Communication is great. Above standard customer service. Always friendly. Communication is great. Above standard customer service. Always friendly. More

I would hope the dealership contacts me after this review, the problems I encountered can be quickly fixed. This problem was with the service Dept review, the problems I encountered can be quickly fixed. This problem was with the service Dept More

The technicians never got in the needed part or contacted me about scheduling to get it replaced. I contacted multiple times about this issue me about scheduling to get it replaced. I contacted multiple times about this issue More

This dealership is very caring and understanding about the need to your car and will fix the problems as they come up i will recommend other people to buy a care from the don brown chevy dealer the need to your car and will fix the problems as they come up i will recommend other people to buy a care from the don brown chevy dealer More

Nice waiting area good communication from the service department. Each step was told as the vehicle went through the service area. department. Each step was told as the vehicle went through the service area. More