Don Brown Chevrolet, Inc. - Service Center

I have been bringing my car to Don Brown for service since I bought it from them a couple years ago. Most of my experiences have been unacceptable, to put it mildly, but ever since I’ve started working since I bought it from them a couple years ago. Most of my experiences have been unacceptable, to put it mildly, but ever since I’ve started working with Trevor Rines I have had a much better time. Both times Trevor took care of my car I had smooth experiences, he communicated the status of my vehicle during the day, and I was able to pick my car up before closing. As long as I can keep working with Trevor I will continue bringing my car to Don Brown. More

MY SERVICE IS ALWAYS PROFESSIONAL AND FAST ENOUGH FOR ME. STAFF IS FRIENDLY AND I JUST LOVE MY DEALERSHIP. STAFF IS FRIENDLY AND I JUST LOVE MY DEALERSHIP. More

Handled all problems efficiently and friendly. Glad we bought our vehicles here. Will recommend to family and friends Glad we bought our vehicles here. Will recommend to family and friends More

Reception area for the vehicles very nice and clean, the man that prepared the car for the service area was very nice in asking did we need anything in the car before he took it away, which I thought was a man that prepared the car for the service area was very nice in asking did we need anything in the car before he took it away, which I thought was a great service, although we had attended to that. More

Don Brown Chevrolet is always very customer oriented and I can trust them to take care of my new (2021, very low mileage car ), to keep it well cared for, and running right. I can trust them to take care of my new (2021, very low mileage car ), to keep it well cared for, and running right. More

I brought my car in, process was professionally done as expected, representative contacted me when my vehicle was completed and the shuttle picked me up. I am completely satisfied with the service receive expected, representative contacted me when my vehicle was completed and the shuttle picked me up. I am completely satisfied with the service receive and the interactions with staff. More

Everything was great! As usual, I was treated with respect and my car was serviced just the way promised! As usual, I was treated with respect and my car was serviced just the way promised! More

I like working with Andy my service advisor. But I was not happy renting 2 cars because of waiting on a part for my car. Still waiting for reimbursement for my car. But I was not happy renting 2 cars because of waiting on a part for my car. Still waiting for reimbursement for my car. More

Tool new car in for Zilon treatment, had to have it done 2x because they didn't even wash the car prior to application. Got the car back scratched and dealership won't take ownership for scratching a brand 2x because they didn't even wash the car prior to application. Got the car back scratched and dealership won't take ownership for scratching a brand new suv. Terrible service, won't go back or recomend to anyone More

Dennis was thorough and professional. He kept me informed of my vehicle's progress. The primary negative was that since my vehicle had to stay overnight, there were no courtesy vehicles f He kept me informed of my vehicle's progress. The primary negative was that since my vehicle had to stay overnight, there were no courtesy vehicles for me to use. This was hugely problematic since I was notified late in the day and could not secure a rental car in time. I wound up paying for an Uber the next day to take my kids to school and me to work! I would like to know why I could not be loaned one of the available cars on the lot... I recall being able to take home a car for a full day test drive. More