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Don Brown Chevrolet, Inc. - Service Center
St Louis, MO
232 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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232 Reviews of Don Brown Chevrolet, Inc. - Service Center
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May 23, 2023
My car service took longer than initially anticipated, but Jere offered me a loaner car for free so I could run my errands on the weekend, which was a huge help! but Jere offered me a loaner car for free so I could run my errands on the weekend, which was a huge help! More
by weitekamp
Verified CustomerEmployees Worked With
Jere
May 23, 2023
The service department visit was fast and friendly, I don’t take my vehicle anywhere but don brown Chevrolet don’t take my vehicle anywhere but don brown Chevrolet More
by Revin9_
May 23, 2023
Very kind n generous and very fast didn’t have a long wait at all make they put the customer first. wait at all make they put the customer first. More
by tameakabennett89
Employees Worked With
May 23, 2023
They are very professional and also provide a good quality of service at a fair price. quality of service at a fair price. More
by bowersgolf
Employees Worked With
May 23, 2023
My experience was very quick and I just took my car in for emissions at 8am was was out at 8:56 for emissions at 8am was was out at 8:56 More
by mzedwards533
Employees Worked With
January 20, 2023
Brought my truck in for what should have been a standard diagnosis of my transmission. I authorized any maintenance that was due (truck is at 35k miles). They were unable to diagnose the issue, but were abl diagnosis of my transmission. I authorized any maintenance that was due (truck is at 35k miles). They were unable to diagnose the issue, but were able to complete maintenance that wasn't due for another 100k miles and then charged me $1100+ for it. It is also worth noting that this took 5 days to do with no communication from Service or Administration. When I tried calling to ask why and to resolve the issue, they have just ignored me and won't return my phone calls. I have been to several Chevy dealerships and this is far and away the worst. Steer clear! More
by mjdoolit
Employees Worked With
December 06, 2022
I asked 3 times for my diagnostic and haven't received one. After I asked the 3rd time they called instead to tell me they began working on my vehicle and will have it ready tomorrow. I have never receive one. After I asked the 3rd time they called instead to tell me they began working on my vehicle and will have it ready tomorrow. I have never received a formal estimate nor signed anything giving the green light. Going to see if I can get a hold of Dave who took good care of me previously there. More
by none
Employees Worked With
Kelly Eason
November 10, 2022
Recently waited for an hour just to pick up my repaired vehicle. I sat on the floor because there were no chairs and I didn't want to lose my place in line. Service tech Jim should be fired on the spot for vehicle. I sat on the floor because there were no chairs and I didn't want to lose my place in line. Service tech Jim should be fired on the spot for the way he talks to people. Department Manager Kevin needs to watch the cameras to see how his employees ignore customers when he's not there. For vehicle service, go somewhere else if you can. More
by SDoyel
Employees Worked With
Jim; Chelsey; Pam
September 26, 2022
Easy experience. Paul handled the sale professionally and made sure to make the process run smoothly. Paul handled the sale professionally and made sure to make the process run smoothly. More
by adam
