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Don Brown Chevrolet, Inc. - Service Center
St Louis, MO
235 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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235 Reviews of Don Brown Chevrolet, Inc. - Service Center
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May 23, 2023
Poor customer service lack of communication poor overall service and maintenance on vehicles hassle you to buy vehicles when you’re trying to get your vehicle service you pay for an oil change they change t service and maintenance on vehicles hassle you to buy vehicles when you’re trying to get your vehicle service you pay for an oil change they change the tag and they do not do it. They report that you should get your tires replaced but they never tell you that your tires you should be replaced. Even when you report complaints they come up with excuses instead of solutions. More
by snjcN3
Verified Customer
May 23, 2023
My car service took longer than initially anticipated, but Jere offered me a loaner car for free so I could run my errands on the weekend, which was a huge help! but Jere offered me a loaner car for free so I could run my errands on the weekend, which was a huge help! More
by weitekamp
Employees Worked With
Jere
May 23, 2023
The service department visit was fast and friendly, I don’t take my vehicle anywhere but don brown Chevrolet don’t take my vehicle anywhere but don brown Chevrolet More
by Revin9_
May 23, 2023
Very kind n generous and very fast didn’t have a long wait at all make they put the customer first. wait at all make they put the customer first. More
by tameakabennett89
Employees Worked With
May 23, 2023
They are very professional and also provide a good quality of service at a fair price. quality of service at a fair price. More
by bowersgolf
Employees Worked With
May 23, 2023
My experience was very quick and I just took my car in for emissions at 8am was was out at 8:56 for emissions at 8am was was out at 8:56 More
by mzedwards533
Employees Worked With
January 20, 2023
Brought my truck in for what should have been a standard diagnosis of my transmission. I authorized any maintenance that was due (truck is at 35k miles). They were unable to diagnose the issue, but were abl diagnosis of my transmission. I authorized any maintenance that was due (truck is at 35k miles). They were unable to diagnose the issue, but were able to complete maintenance that wasn't due for another 100k miles and then charged me $1100+ for it. It is also worth noting that this took 5 days to do with no communication from Service or Administration. When I tried calling to ask why and to resolve the issue, they have just ignored me and won't return my phone calls. I have been to several Chevy dealerships and this is far and away the worst. Steer clear! More
by mjdoolit
Employees Worked With
