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Don Brown Chevrolet, Inc. - Service Center

St Louis, MO

4.2
232 Reviews

232 Reviews of Don Brown Chevrolet, Inc. - Service Center

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June 07, 2023

Excellent service. Great communication. The loaner vehicle was clean and ready when I arrived. Highly recommend Don Brown for all your service needs. More

by steckg84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Dillion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McGarvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pam Heitz
Jun 08, 2023 -

Don Brown Chevrolet, Inc. responded

Thank you so much for the kind words and recommendation! Our team appreciates your business, and we hope to see you again!

May 26, 2023

I’m satisfied with the service Don Brown provides when I get my car serviced More

by ERICKLLY446
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin McGarvey
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2023 -

Don Brown Chevrolet, Inc. responded

Thank you so much! Our team hopes to have the chance to work with you again!

May 25, 2023

Don Brown treats his customers like family I have been a customer since 2002 but at Don Brown Chevrolet More

by trlb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin McGarvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2023 -

Don Brown Chevrolet, Inc. responded

Thank you so much for sharing this and for your loyalty! We always appreciate seeing you and look forward to your next visit with us!

May 24, 2023

The collision center really came through and made the repairs in a timely manner. Good quality work and friendly service. More

by tim@hillcigarco.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McGarvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2023 -

Don Brown Chevrolet, Inc. responded

We appreciate the review and your business. It is great to know that our team took care of you, and we are here for any future needs. Thank you for choosing Don Brown Chevrolet!

May 24, 2023

It's reliable, honest,very informative, nice,friendly, patient,respectful, responsible, accurate,dependable, easy to talk do listen to you ,reasonable, affordable, safe,satisfying company More

by delphinewoods542
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Dillion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josiah Casby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terrell Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McGarvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2023 -

Don Brown Chevrolet, Inc. responded

Thank you so much for taking the time to share your experience with us. Our team truly enjoyed having you here, and we're here for any future needs!

May 23, 2023

very good it was a fine experiance and i thank you all for your time More

by DENNETTEDKASCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
dennis Michael
May 24, 2023 -

Don Brown Chevrolet, Inc. responded

Thank you so much for sharing your experience with us! Our team will see you next time!

May 23, 2023

Very professional and answered all my questions. I even asked the advisor about a sensor issue and he looked it right up on his computer. More

by KRISTEN_LAA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jere Price
May 24, 2023 -

Don Brown Chevrolet, Inc. responded

Thank you, Kristen! We appreciate your business, and we hope to see you again!

May 23, 2023

Poor customer service lack of communication poor overall service and maintenance on vehicles hassle you to buy vehicles when you’re trying to get your vehicle service you pay for an oil change they change t More

by snjcN3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Pam Heitz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chelsea pontious
Jun 19, 2023 -

Don Brown Chevrolet, Inc. responded

Hi, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience.

May 23, 2023

They got my car right in those Street mechanics couldn't get it right and I paid all that money for nothing More

by van1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin McGarvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2023 -

Don Brown Chevrolet, Inc. responded

We appreciate you sharing your experience with us. The Don Brown Team is always here to help!

May 24, 2023 -

van1234 responded

Thank you Don Brown. For helping me out. I'm riding again. Not worrying about my car breaking down.

May 23, 2023

Jere was great! However, this survey making me write 15 words is annoying. Word Word More

by stl_malibu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jere
May 24, 2023 -

Don Brown Chevrolet, Inc. responded

Thank you so much for the great review! Come on back and see us!

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