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Don Brown Chevrolet, Inc. - Service Center

St Louis, MO

4.2
235 Reviews

235 Reviews of Don Brown Chevrolet, Inc. - Service Center

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June 22, 2023

the quality of work is excellent , the shuttle is always perfect that is what makes me keep coming back. More

by GRANDBABY2001
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kevin McGarvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2023 -

Don Brown Chevrolet, Inc. responded

Thank you so much! See you next time!

June 22, 2023

Always excellent service at Don Brown! From how fast I’m connected to an associate to make an appointment to how fast and uncomplicated it is to pick up my vehicle when it is ready. If I n More

by tjarvis
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tim Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pam Heitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jere Price
Jun 23, 2023 -

Don Brown Chevrolet, Inc. responded

Thank you so much for taking the time to share this! We appreciate your business and hope to see you again!

June 22, 2023

Dip stick was not put all the way back in. Caused car thermometer to idle More

by terriepps911
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kevin McGarvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2023 -

Don Brown Chevrolet, Inc. responded

We appreciate the feedback and hope to work with you again!

June 22, 2023

That's dealership by album to courtesy. Respect for a concerned about the individual. Let's buy the product car from the dealer. More

by alfredia56
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tim Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul DeYoung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrea Williams
Jun 23, 2023 -

Don Brown Chevrolet, Inc. responded

Thank you so much for the great review and your business! Our team enjoyed having you here, and we hope to see you again!

June 22, 2023

Absolutely the best service ever! Everyone is so professional and friendly!! Thank you Don Brown I appreciate your wonderful employees and the great service provided!! More

by mo0210
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tom Fascetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Lokey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul DeYoung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terrell Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McGarvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrea Williams, Chris Culbertson, Josiah Casby, Brandon Boyd
Jun 23, 2023 -

Don Brown Chevrolet, Inc. responded

Thank you for sharing this with us and for choosing Don Brown Chevrolet! We hope to have the chance to work with you again!

June 21, 2023

Excellent service staff! Everyone is very friendly and knowledgeable. Always a pleasure to do business with Don Brown Chevrolet!! More

by gjelder
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kevin McGarvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2023 -

Don Brown Chevrolet, Inc. responded

We appreciate you sharing your experience with us, and our team wishes you all the best. See you next time!

June 20, 2023

Come on for new tires and come out with a hole in my exhaust pipe. Seems like a funny coincidence seeing as I had no issues with my traverse until after it leaves the shop. Not happy. More

by mrainbolt27
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Kevin McGarvey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2023 -

Don Brown Chevrolet, Inc. responded

It is our job to check out your vehicle and unfortunately we have to sometimes give bad news and have to report something we may have found wrong . We are sorry you are having a problem with your Traverse, we are here should you choose to get repair done. This was found during your complementary 27 point inspection. Thanks and we value your buisness as always.

June 19, 2023

Everything was great. Excellent customer service! I really appreciated Andy and Paul. They were both very helpful and patient. More

by tracyfreihoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy and Paul
Jun 19, 2023 -

Don Brown Chevrolet, Inc. responded

We're pleased to know we have been able to exceed your expectations and really help you out!

Jun 19, 2023 -

Don Brown Chevrolet, Inc. responded

Thanks for highlighting some of our staff who helped make this such a great experience! It is great to hear everything was done quickly and to your satisfaction!

June 19, 2023

All the associates were very friendly, and the service was great. Thank you Don Brown Chevrolet I appreciate it. More

by armcpeters47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin McGarvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

Don Brown Chevrolet, Inc. responded

It is great to hear everything was done quickly and to your satisfaction!

June 19, 2023

Wonderful service every time! Only take my vehicle to Don brown. Will keep coming back More

by TREVOR.RINES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Fascetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pam Heitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Dillion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McGarvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

Don Brown Chevrolet, Inc. responded

Hi there, we are very happy to have provided you with such a positive experience!

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