Don Brown Chevrolet, Inc. - Service Center

Service advisor was very professional about upcoming services, and the duration of this one. Shuttle program in place timely rides and wait time. Overall very impressive atmosphere 👏. services, and the duration of this one. Shuttle program in place timely rides and wait time. Overall very impressive atmosphere 👏. More

I'm always happy with the service I receive at Don Brown. I recently got a tire replaced after driving over a nail, however, and the tire itself was very expensive. I ended up finding it for more than half t I recently got a tire replaced after driving over a nail, however, and the tire itself was very expensive. I ended up finding it for more than half the price at a local shop, dropped off the paperwork to Don Brown and got a partial refund due to their 30-day price match guarantee on tires. More

Work is done in a timely manner and the service that was done was complete done was complete More

I was impressed I wanted for my car they took care of my car in a timely manner car in a timely manner More

I needed an oil change and waited for this service. The service was completed and I was on my way. The service was completed and I was on my way. More

Glenda Elder has been taking care of my Service needs since 2006. Don Brown has been excellent. Wouldn’t go anywhere else. THANKS GLENDA👍 since 2006. Don Brown has been excellent. Wouldn’t go anywhere else. THANKS GLENDA👍 More

The service that was requested appears to have been completed. That being said, it was planned through an app, which did not work, so it was done late. The conversation with my associate was totally completed. That being said, it was planned through an app, which did not work, so it was done late. The conversation with my associate was totally unclear: “the system was down” so he couldn’t tell me what was done; costs were changed, when I finally did get a receipt it was a photograph of the receipt, not even a scan. A multipoint inspection was paid for and apparently done, but the associate couldn’t tell me what was done and said “that tech doesn’t always write down what was done”. I didn’t know what passed and what didn’t. $180 per hour?! I could go on but my thumbs are getting numb. Just reinforces my disdain for dealer service. More

Always excellent service at Don Brown! From how fast I’m connected to an associate to make an appointment to how fast and uncomplicated it is to pick up my vehicle when it is ready. If I n From how fast I’m connected to an associate to make an appointment to how fast and uncomplicated it is to pick up my vehicle when it is ready. If I need a ride when I get my car serviced, they give me a ride. If I need a car, they have a car for me to use. More

Dip stick was not put all the way back in. Caused car thermometer to idle Caused car thermometer to idle More

the quality of work is excellent , the shuttle is always perfect that is what makes me keep coming back. perfect that is what makes me keep coming back. More