Back

Don Brown Chevrolet, Inc. - Service Center

St Louis, MO

4.2
235 Reviews

235 Reviews of Don Brown Chevrolet, Inc. - Service Center

Sort by
July 07, 2023

Great service got a oil change and needed a part ordered that came the next day. More

by SugarGritz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pam Heitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2023 -

Don Brown Chevrolet, Inc. responded

We are so happy you are pleased thanks for the awesome review !!!

July 05, 2023

They didn't do the job right the first time! ! Went back and they still didn't get it right!! More

by DARIUS.HEYDT16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin McGarvey
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2023 -

Don Brown Chevrolet, Inc. responded

Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one.

Jul 11, 2023 -

DARIUS.HEYDT16 responded

Ya.....well if your truly disappointed y'all would have fixed the problem!? I live in Springfield mo not st louis!!

July 05, 2023

I've been having service done here for over 15 years. It is usually done in a timely fashion, but can be pricey (typical for a dealership). This time around, they had computer issues and it took almost More

by mini.stander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin McGarvey
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Ray
Jul 06, 2023 -

Don Brown Chevrolet, Inc. responded

We appreciate the feedback and your loyalty. Our team hopes to earn your business again in the future.

July 03, 2023

It was a great experience Dennis Michael is the best to deal with very professional and honest More

by mikefarris5174
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Michael
Jul 05, 2023 -

Don Brown Chevrolet, Inc. responded

Thank you for the great review and your business!

July 03, 2023

Dealership and staff professional and courteous. Everyone had greeting smiles on their faces. Will return More

by tamika_duncan721
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Michael
Jul 05, 2023 -

Don Brown Chevrolet, Inc. responded

Thank you so much! We can't wait to work with you again!

June 30, 2023

Oil change took till 4:30 for a 10:00 appointment. It took to long. More

by abrennell
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kevin McGarvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2023 -

Don Brown Chevrolet, Inc. responded

Thank you for taking the time to share your experience with us. We hope to earn your business again in the future!

June 30, 2023

Don Brown is a good dealership to buy a car or truck or SUV from I have bought every last one of my cars from Don Brown More

by mossjr4145
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin McGarvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2023 -

Don Brown Chevrolet, Inc. responded

Thank you so much! We appreciate your business and will see you next time!

Jul 06, 2023 -

mossjr4145 responded

No thank you for having such good customer service

June 30, 2023

Good reliable service but way too expensive. Would be nice to speak directly to mechanic and not a Sales Person. Seems as if the associate just says whatever to convince you and the receipt is n More

by d.lovett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin McGarvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2023 -

Don Brown Chevrolet, Inc. responded

We are sorry that you were less than satisfied with your experience. Our team appreciates your business and hopes to have the chance to work with you again!

June 29, 2023

Andrew Ray was very professional and honest about my car service. A person in training work on my car. The trainer mechanic identified the trainee's communication error about my car. More

by gloriaopenlander
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Andrew Ray
Jun 30, 2023 -

Don Brown Chevrolet, Inc. responded

Thank you so much for sharing this with us! Our team truly enjoyed working with you, and we hope to see you again!

June 29, 2023

The people at this dealership are rude, unprofessional and have absolutely NO CUSTOMER SERVICE SKILLS! I WILL NEVER, EVER, take my car there again! More

by tamyramelton37
Service Price Transparency
Recommend Dealer
No
Employees Worked With
TREVOR RINES
Jul 11, 2023 -

Don Brown Chevrolet, Inc. responded

Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one.

...
16
...