Back

Don Brown Chevrolet, Inc. - Service Center

St Louis, MO

4.2
235 Reviews

235 Reviews of Don Brown Chevrolet, Inc. - Service Center

Sort by
July 15, 2023

Communicates timely and clearly. Prompt. Always goes above and beyond expectations on customer service well done More

by stevenson521
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin McGarvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2023 -

Don Brown Chevrolet, Inc. responded

Thank you so much for taking the time to share this with us! Our team truly enjoyed working with you, and we wish you all the best. See you next time!

July 14, 2023

Very quick service, I was in and out faster than I anticipated. Very pleased with the whole process. More

by lamberthope
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin McGarvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2023 -

Don Brown Chevrolet, Inc. responded

Thank you so much for the great review and your business! We hope to have the chance to see you again!

July 14, 2023

I left without clarification about my final bill. The cashier couldn’t go into detail about the pricing breakdown. Also, I didn’t receive information regarding the multi point inspection More

by jcuellar035
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dennis
Jul 25, 2023 -

Don Brown Chevrolet, Inc. responded

Hello, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory.

July 14, 2023

They took their time to make sure everything was in working order Thank you service team ar Don Brown More

by denisesprings40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin McGarvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2023 -

Don Brown Chevrolet, Inc. responded

We appreciate your business, and our team hopes to have the chance to work with you again!

July 13, 2023

I'm very happy with my experience and the service department personnel were very helpful and knowledgeable. I'm just not too crazy about the pricing, too expensive. More

by MDMELVINDAVIS70
Recommend Dealer
Yes
Employees Worked With
Trevor Rines
Jul 14, 2023 -

Don Brown Chevrolet, Inc. responded

Thank you for the feedback. We're happy to hear you were happy with your experience.

July 13, 2023

Work was done thoroughly and promptly, problems and solutions were explained. Recall was fixed without asking. More

by MDSTAUB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McGarvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2023 -

Don Brown Chevrolet, Inc. responded

Thank you for the review! We're happy everything was completed to your satisfaction.

July 13, 2023

I like going to downbrown because of the services. Excellent, and then make you feel like Family when you are there. . Thank you More

by alfredia56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin McGarvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2023 -

Don Brown Chevrolet, Inc. responded

Thank you for the wonderful feedback on your experience. We look forward to seeing you again.

July 13, 2023

It was nice as usual. I get to come back next week and I am Looking forward to it. More

by todd.herr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin McGarvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2023 -

Don Brown Chevrolet, Inc. responded

Thank you for the 5-star review. We'll see you next week!

July 12, 2023

Beyond thrilled with my experiences at Don Brown Chevrolet! I have returned twice now & left so happy both times. More

by JMLANDECK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Rines, Andy Ray, Michelle Lokey, Ben Yates
Jul 13, 2023 -

Don Brown Chevrolet, Inc. responded

Thank you for the 5-star review! We're happy you are thrilled with your experiences. See you next time!

July 12, 2023

I was pleased with how quickly the service/ repair was completed when I needed by vehicle repaired. More

by L.R.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin McGarvey
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2023 -

Don Brown Chevrolet, Inc. responded

Thank you for the review. Our team hopes to earn your business again in the future.

...
14
...