Don Brown Chevrolet, Inc.

Easy experience. Paul handled the sale professionally and made sure to make the process run smoothly. Paul handled the sale professionally and made sure to make the process run smoothly. More

Quick, easy, great customer service. I was impressed with the overall shopping experience provided by Don Brown Chevrolet. I was impressed with the overall shopping experience provided by Don Brown Chevrolet. More

Andrea Williams is the best sales associate at Don Brown Chevrolet! She made my first experience of buying a new car very enjoyable, fast, and easy. I appreciate her time, effort, support, and patience with Chevrolet! She made my first experience of buying a new car very enjoyable, fast, and easy. I appreciate her time, effort, support, and patience with every step of the process. She's no doubt very reliable. I can't forget to send thanks and appreciation to Chris Henry as well for his time, patience, and effort. He and Andrea are a great team! They both made sure I got everything I wanted within my very first car purchase. More

Just over two weeks ago we purchased a 2015 Nissan Sentra. We hadn't intended buying a used car in this market, but our 10 year old Kia had other plans. Our sales rep was Paul and he was pretty great Sentra. We hadn't intended buying a used car in this market, but our 10 year old Kia had other plans. Our sales rep was Paul and he was pretty great in understanding our needs and stayed within our price range. He was very nice and personable and the only highlight of this whole experience. We ending up paying about 6k over bluebook, but we understand the market and pricing is crazy right now. Also to be noted both of our credit scores are mid to high 700s. At this point, we were ok with driving away in a 7 year old car that had just over 60K on it. After we drove the car off the lot, we noticed some minor issues the very next day. The face of the car radio wasn't working, a usb port under the armrest was non functional, and both back door seals were blown out (this was hard to tell when we inspected the vehicle since the seals are black and the car is black.) We had the car about 12 hours and called the dealership to see if they would fix these minor issues for us. The only thing they offered and did was to replace the back door seals as long as we paid for one. There went another $250 for a back door seal. The radio and usb were not fixed and we even spoke to the GM of sales and he declined to fix our minor issues. We also spoke to the customer service manager and got nowhere. This is not customer service nor is it taking care of your valuable customers. We also purchased gap insurance and an extended warranty. We have since cancelled the warranty as we do not want to step foot back in this establishment for anything. How can they tell us they will fix the car on warranty if something goes wrong when obviously the car wasn't inspected to begin with?! Also, gap insurance was around $300 cheaper via the credit union that financed the car as opposed to what we paid at the dealership. Both extra "services" cancelled. Overall, a very lackluster and truly disappointing experience with Don Brown. If they treat good customers with excellent credit scores like this, I wonder how others are treated. And, yes I understand what "used and as is" means. We just foolishly thought the big guy on tv in the Christmas blazer was all about customer service and making customers satisfied. We do not feel like our asks were all that outside of the box. Buyer beware and stay as far away as you can from this dealership. More

Don Brown is lucky to have Ms Andrea Williams because she made my experience fast and easy! Thank u for my car!!! made my experience fast and easy! Thank u for my car!!! More

My salesman Ben Yates was amazing he really took the time to help me and listen to what I wanted and I’m so thankful for him he went beyond and I give him 5 stars Thank u Ben Yates to help me and listen to what I wanted and I’m so thankful for him he went beyond and I give him 5 stars Thank u Ben Yates More

Easy from start to finish! Barney was.communitive and very nice. Would certainly want him as my salesman again! Barney was.communitive and very nice. Would certainly want him as my salesman again! More

When I buy trucks for my company I like to get in and out with no hassle. My sales pro was awesome and I am very glad I chose Don Brown for my purchase. with no hassle. My sales pro was awesome and I am very glad I chose Don Brown for my purchase. More

Greatest customer service in the Midwest. The entire team worked together for a great buying experience. The entire team worked together for a great buying experience. More

We had an excellent experience at Don Brown when we bought our Trailblazer. All of the people there were very professional and easy to work with. The salesman Terrell, was great and the reason we will bought our Trailblazer. All of the people there were very professional and easy to work with. The salesman Terrell, was great and the reason we will be back. More