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Don Brown Chevrolet, Inc.
St Louis, MO
748 Reviews
Welcome to Don Brown Chevrolet
If you're looking for a new and used Chevrolet dealer to buy or lease your next vehicle from, consider Don Brown Chevrolet in St Louis. We've assisted hundreds of drivers near Kirkwood, Webster Groves or Clayton with their auto needs. We offer much more than a large inventory though. Benefit from our auto financing options, trade-ins, certified service center, and much more. We've been committed for 30 years providing exceptional customer service for every person that contacts us. Give us a call at if you have any questions for our St. Louis Chevy Dealers today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 748 reviews
Verified Customer
June 23, 2023
The service that was requested appears to have been completed. That being said, it was planned through an app, which did not work, so it was done late. The conversation with my associate was totally completed. That being said, it was planned through an app, which did not work, so it was done late. The conversation with my associate was totally unclear: “the system was down” so he couldn’t tell me what was done; costs were changed, when I finally did get a receipt it was a photograph of the receipt, not even a scan. A multipoint inspection was paid for and apparently done, but the associate couldn’t tell me what was done and said “that tech doesn’t always write down what was done”. I didn’t know what passed and what didn’t. $180 per hour?! I could go on but my thumbs are getting numb. Just reinforces my disdain for dealer service. More
by andy.goldkamp
Employees Worked With
Dennis michael
June 23, 2023
Excellent service. It was an enjoyable experience. I wanted a specific vehicle in a specific price range. They searched until they found exactly what I wanted. It was an enjoyable experience. I wanted a specific vehicle in a specific price range. They searched until they found exactly what I wanted. More
by j.plunkett
June 22, 2023
That's dealership by album to courtesy. Respect for a concerned about the individual. Let's buy the product car from the dealer. Respect for a concerned about the individual. Let's buy the product car from the dealer. More
by alfredia56
June 22, 2023
Absolutely the best service ever! Everyone is so professional and friendly!! Thank you Don Brown I appreciate your wonderful employees and the great service provided!! Everyone is so professional and friendly!! Thank you Don Brown I appreciate your wonderful employees and the great service provided!! More
by mo0210
Employees Worked With
Other Employees :
Andrea Williams, Chris Culbertson, Josiah Casby, Brandon Boyd
June 22, 2023
Always excellent service at Don Brown! From how fast I’m connected to an associate to make an appointment to how fast and uncomplicated it is to pick up my vehicle when it is ready. If I n From how fast I’m connected to an associate to make an appointment to how fast and uncomplicated it is to pick up my vehicle when it is ready. If I need a ride when I get my car serviced, they give me a ride. If I need a car, they have a car for me to use. More
by tjarvis
June 22, 2023
Dip stick was not put all the way back in. Caused car thermometer to idle Caused car thermometer to idle More
by terriepps911
Employees Worked With
June 22, 2023
the quality of work is excellent , the shuttle is always perfect that is what makes me keep coming back. perfect that is what makes me keep coming back. More
by GRANDBABY2001
Employees Worked With
