Don Brown Chevrolet, Inc.
St Louis, MO
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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I'm always happy with the service I receive at Don Brown. I recently got a tire replaced after driving over a nail, however, and the tire itself was very expensive. I ended up finding it for more than half t I recently got a tire replaced after driving over a nail, however, and the tire itself was very expensive. I ended up finding it for more than half the price at a local shop, dropped off the paperwork to Don Brown and got a partial refund due to their 30-day price match guarantee on tires. More
Adrian was a great salesman! We will definitely come back ! Love my car and service received from him! We will definitely come back ! Love my car and service received from him! More
Service advisor was very professional about upcoming services, and the duration of this one. Shuttle program in place timely rides and wait time. Overall very impressive atmosphere 👏. services, and the duration of this one. Shuttle program in place timely rides and wait time. Overall very impressive atmosphere 👏. More
Work is done in a timely manner and the service that was done was complete done was complete More
I was impressed I wanted for my car they took care of my car in a timely manner car in a timely manner More
Paul was fast and friendly and fair and made changes to keep us happy. Josiah also found us a discount and had no problems redoing the paper. thanks for everything. I love my new SUV keep us happy. Josiah also found us a discount and had no problems redoing the paper. thanks for everything. I love my new SUV More
Excellent service. It was an enjoyable experience. I wanted a specific vehicle in a specific price range. They searched until they found exactly what I wanted. It was an enjoyable experience. I wanted a specific vehicle in a specific price range. They searched until they found exactly what I wanted. More
The service that was requested appears to have been completed. That being said, it was planned through an app, which did not work, so it was done late. The conversation with my associate was totally completed. That being said, it was planned through an app, which did not work, so it was done late. The conversation with my associate was totally unclear: “the system was down” so he couldn’t tell me what was done; costs were changed, when I finally did get a receipt it was a photograph of the receipt, not even a scan. A multipoint inspection was paid for and apparently done, but the associate couldn’t tell me what was done and said “that tech doesn’t always write down what was done”. I didn’t know what passed and what didn’t. $180 per hour?! I could go on but my thumbs are getting numb. Just reinforces my disdain for dealer service. More
They were very professional and very pleasant to work with and some even had jokes with and some even had jokes More