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Don Brown Chevrolet, Inc.

St Louis, MO

4.4
744 Reviews
Welcome to Don Brown Chevrolet If you're looking for a new and used Chevrolet dealer to buy or lease your next vehicle from, consider Don Brown Chevrolet in St Louis. We've assisted hundreds of drivers near Kirkwood, Webster Groves or Clayton with their auto needs. We offer much more than a large inventory though. Benefit from our auto financing options, trade-ins, certified service center, and much more. We've been committed for 30 years providing exceptional customer service for every person that contacts us. Give us a call at if you have any questions for our St. Louis Chevy Dealers today.
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2244 S. Kingshighway Blvd.

St Louis, MO

63110

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Showing 744 reviews

July 12, 2023

Professional, personal and prompt! !! Perfect!and it doesn't take me 15 words to say that More

by JANESEHENRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jere
Jul 14, 2023 -

Don Brown Chevrolet, Inc. responded

Thank you for the review. We strive to be professional, personal and prompt with everyone we see.

July 12, 2023

I really do like this dealership and the workers are great to tell you the truth More

by awdierker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin McGarvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2023 -

Don Brown Chevrolet, Inc. responded

Thank you for the review and feedback!

July 11, 2023

No honest upfront on cars and sell cars with a lot of problems with them More

by yvette1602
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Pam Heitz
3.0
This rating includes all reviews, with more weight given to recent reviews.
Josiah Casby
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Boyd
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McGarvey
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2023 -

Don Brown Chevrolet, Inc. responded

Hi, we regret to hear that you had this experience with us.

July 11, 2023

i had a great overall experience the staff was very nice and let me know how long the repair would take and keep me informed the status on the repair. More

by nicole.caudle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin McGarvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2023 -

Don Brown Chevrolet, Inc. responded

It is great to hear everything was done quickly and to your satisfaction!

July 10, 2023

I scheduled an appointment for Friday, June 30. When I arrived I was told they were overbooked and come back July 5. I did and called in the afternoon for info on my car. Was told they were over More

by phyllis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dennis Michael
Jul 11, 2023 -

Don Brown Chevrolet, Inc. responded

Thank you for sharing this feedback on your experience. We're sorry to see that this service visit could not meet your expectation and for any additional inconvenience it may have caused. If possible, we would appreciate the opportunity to earn back your business; if this is something that interests you, please contact me directly at 314-488-3129 at your convenience. We greatly value your business and I look forward to speaking with you again soon. - Pam Heitz, Customer

Jul 12, 2023 -

phyllis responded

Good customer service would prioritize the earlier appointments. There was nothing indicating that anyone in that area had any skills to recognize that. Your business will suffer if it continues.

July 10, 2023

Great dealership great staff very friendly and helpful and very clean...Terell Brown was knowledgeable and patient with my wife.... when I brought her up to Don Brown..,he took care of us....she is very h More

by bkhenry50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terrell Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2023 -

Don Brown Chevrolet, Inc. responded

Thank you for the 5-star review and the positive feedback for Terrell. We hope he'll be able to help you with your new car also. :) We hope your wife enjoys her new Trailblazer!

July 10, 2023

Very honest ,service was great,overall a good place to take your car for repairs More

by joyew98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin McGarvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2023 -

Don Brown Chevrolet, Inc. responded

Thank you for the 5-star review. We're happy to hear you received great service. See you next time!

July 10, 2023

Trevor was great and very responsive. He provided updates and responded in a timely manner More

by AUGUSTA.ORBIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor
Jul 11, 2023 -

Don Brown Chevrolet, Inc. responded

Thank you for the 5-star review and positive feedback on Trevor!

July 07, 2023

Work seemed good, but difficult (impossible) to reach service agent and v poor callbacks to VM. More

by chapmanw0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Reines
Jul 07, 2023 -

Don Brown Chevrolet, Inc. responded

We pride ourselves on customer satisfaction , sorry your visit was not up to par. Thank you for your feed back.

July 07, 2023

Excellent place to be if you are looking for a car, either buying or just taking a look around, these people know what they are doing and they love doing it. More

by xrl52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McGarvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Culbertson
Jul 07, 2023 -

Don Brown Chevrolet, Inc. responded

Thank you for the wonderful review !!!

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