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Don Brown Chevrolet, Inc.

St Louis, MO

4.4
749 Reviews

2244 S. Kingshighway Blvd.

St Louis, MO

63110

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Showing 749 reviews

July 29, 2023

Andrea was the best and worked hard to get me what I wanted. Financing was great. More

by angel80499
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michelle Lokey, Andrea Williams, Josiah Casby
Jul 31, 2023 -

Don Brown Chevrolet, Inc. responded

Thank you so much for the great review and your business! Our team wishes you many happy, safe miles, and we're here for any future needs!

July 29, 2023

Did not address why I brought my car in for repairs. Did upcharge me for over $1600 for something else that had nothing to do with why I brought my car to them. I will NEVER return or refer Don Brown to More

by burkeclark08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin McGarvey
Sep 03, 2023 -

Don Brown Chevrolet, Inc. responded

Hi, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one.

July 29, 2023

Adrian Hudson provided great customer service and was very personable during the whole car buying process. More

by TONYTWIST18
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrian Hudson, Josiah Casby
Jul 31, 2023 -

Don Brown Chevrolet, Inc. responded

Thank you so much for the great review and your business. Our team wishes you many happy miles, and we are here for any future needs!

July 28, 2023

Don in the service department contacted me first thing in the morning (after dropping my car off the night before) and kept in communication with me all day, took my payment, and arranged for my after-hours More

by pattimartineau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don
Jul 31, 2023 -

Don Brown Chevrolet, Inc. responded

Thank you so much for sharing this with us! Our team truly enjoyed working with you, and we are here for any future needs!

July 27, 2023

Overall my service was very good. Was having difficulties with my vehicle and battery. They were able to diagnose the issue. Unfortunately they did not fix it correctly the first time More

by jvincent91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Michael, Kevin McGarvey
Jul 28, 2023 -

Don Brown Chevrolet, Inc. responded

We appreciate the feedback and your business. Our team hopes to have the chance to work with you again. Thank you!

July 26, 2023

Great staff. Issues with the car that have been expressed via solicited response have been acknowledged. More

by 5stlcardinals5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis was 5 star. , Paul DeYoung, Josiah Casby
Jul 27, 2023 -

Don Brown Chevrolet, Inc. responded

Thank you so much for your business. We hope to see you again. Enjoy your vehicle!

July 26, 2023

My service was great as always. I enjoyed working with Trevor, But Don Brown always has a wonderful staff. More

by iross37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin McGarvey
Jul 26, 2023 -

Don Brown Chevrolet, Inc. responded

Thank you for the wonderful review and we will be sure to let Trevor know !!!

July 25, 2023

Thank you for your excellent and efficient service on my chevy sonic. I will be returning. More

by rainbowsofhawaii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin McGarvey
Jul 26, 2023 -

Don Brown Chevrolet, Inc. responded

Thank you so much for the great review! Our team truly enjoyed working with you, and we look forward to working with you again!

July 24, 2023

Trevor is always delivering amazing results, he’s very detailed and attentive. Trevor and the entire staff are definitely keepers . More

by JNCBLACKMON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Culbertson, Adam Dillion, Josiah Casby, Kevin McGarvey
Jul 25, 2023 -

Don Brown Chevrolet, Inc. responded

Thank you so much! We appreciate your business and will see you next time!

Jul 25, 2023 -

JNCBLACKMON responded

👍🏽

July 23, 2023

Service was fine, but for a large car dealer like Don Brown to start charging a 3% credit card surcharge is a bit bogus. Not a huge deal on a $100 oil change, but if i'm buying $1,500 in new tires or ge More

by MARK.BRANDOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin McGarvey
Jul 24, 2023 -

Don Brown Chevrolet, Inc. responded

We appreciate the feedback, Mark, and our team hopes to have the chance to earn your business again in the future!

Jul 25, 2023 -

Don Brown Chevrolet, Inc. responded

We appreciate the feedback, Mark, and our team hopes to have the chance to earn your business again in the future!

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