
Don Brown Chevrolet, Inc.
St Louis, MO
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Did not address why I brought my car in for repairs. Did upcharge me for over $1600 for something else that had nothing to do with why I brought my car to them. I will NEVER return or refer Don Brown to Did upcharge me for over $1600 for something else that had nothing to do with why I brought my car to them. I will NEVER return or refer Don Brown to anyone else. More
Don in the service department contacted me first thing in the morning (after dropping my car off the night before) and kept in communication with me all day, took my payment, and arranged for my after-hours the morning (after dropping my car off the night before) and kept in communication with me all day, took my payment, and arranged for my after-hours pickup. More
Overall my service was very good. Was having difficulties with my vehicle and battery. They were able to diagnose the issue. Unfortunately they did not fix it correctly the first time Was having difficulties with my vehicle and battery. They were able to diagnose the issue. Unfortunately they did not fix it correctly the first time and I had to take it in again but they resolved the matter very quickly the second time. Dennis Michael was very friendly and helpful! More
Great staff. Issues with the car that have been expressed via solicited response have been acknowledged. Issues with the car that have been expressed via solicited response have been acknowledged. More
Trevor is always delivering amazing results, he’s very detailed and attentive. Trevor and the entire staff are definitely keepers . detailed and attentive. Trevor and the entire staff are definitely keepers . More
Service was fine, but for a large car dealer like Don Brown to start charging a 3% credit card surcharge is a bit bogus. Not a huge deal on a $100 oil change, but if i'm buying $1,500 in new tires or ge Brown to start charging a 3% credit card surcharge is a bit bogus. Not a huge deal on a $100 oil change, but if i'm buying $1,500 in new tires or getting other significant work done I'll choose another GM dealer in the future. More