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Don Brown Chevrolet, Inc.

St Louis, MO

4.4
749 Reviews

2244 S. Kingshighway Blvd.

St Louis, MO

63110

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Showing 749 reviews

August 12, 2023

You all do not hold up to your appointments even down techs. You should not make appointments if you cannot hold them to it. This is an inconvenience to your customers and their daily life’s. You have 10 More

by zdearien
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jere Price was amazing at handling the miss fortune of your office staff and scheduling personnel.
Sep 03, 2023 -

Don Brown Chevrolet, Inc. responded

Hello, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory.

August 12, 2023

Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome fabulous More

by ang5g2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Barney Rodebaugh, Chris Henry, Brandon Boyd, Kevin McGarvey
Aug 15, 2023 -

Don Brown Chevrolet, Inc. responded

Thank you so much! Enjoy your vehicle, and come back to see us!

August 12, 2023

My rep was great but they overbook and may not see your car for days with a appointment . More

by sgrant636
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dennis was my rep
Aug 15, 2023 -

Don Brown Chevrolet, Inc. responded

We appreciate your feedback and your business. Our team hopes to have the opportunity to earn your business again in the future!

August 11, 2023

Poor service very disappointing in the service and I definitely feel as if they played in my face because I am a women More

by keishaundra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin McGarvey
Aug 11, 2023 -

Don Brown Chevrolet, Inc. responded

Please call Pam at 314-772-1400 she is the customer service manager and would be happy to help!

August 11, 2023

Don Brown Chevrolet is a great group of people! Make sure and ask Zack & Ricky about the amazing Gateway Auto Lending program! More

by ricky_hoskins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Rines
Aug 15, 2023 -

Don Brown Chevrolet, Inc. responded

Thank you for the great review! See you next time!

August 09, 2023

Thanks Ben for a smooth trade deal! Traveled over an hour to get my new 2023 Chevy Trailblazer and I’m loving it. Sorry you had to stay late to make it happen. More

by Teach1_2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Yates
Aug 09, 2023 -

Don Brown Chevrolet, Inc. responded

Thank you so much for the great review and your business. Our team wishes you many happy, safe miles, and we are here for any future needs. Enjoy!

August 09, 2023

Not happy with my last experience with Don Brown service. It took 2 days to complete oil change , tire rotation and wheel bearing replacement. I believe they forgot my vehicle on the first day. When I left w More

by whitlj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin McGarvey
Aug 14, 2023 -

Don Brown Chevrolet, Inc. responded

Thank you for reaching out to us. We regret to hear about the situation you have described. Here at Don Brown Chevrolet, INC., we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager Pam at (314) 772-1400 to discuss ways we can better serve you in the future.

August 08, 2023

Excellent service. All needs were handled in a timely fashion. It was an efficient process More

by markjackson16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin McGarvey
Aug 09, 2023 -

Don Brown Chevrolet, Inc. responded

Thank you so much for sharing this with us! We appreciate your business and hope to see you again!

August 08, 2023

Kevin was great! He explained why I should get all four tires instead of the one that was flat and damaged beyond repair. More

by stlmary57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin McGarvey
Aug 09, 2023 -

Don Brown Chevrolet, Inc. responded

We appreciate the 5-stars and your business! Our team is here for any future needs!

August 07, 2023

I got excellent service from Don Brown , my rep Andi was great he kept me informed on my service. More

by lucysoblessed37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andi, Adam Dillion, Kevin McGarvey
Aug 08, 2023 -

Don Brown Chevrolet, Inc. responded

Thank you so much for the great review! We wish you all the best. See you next time!

Aug 08, 2023 -

lucysoblessed37 responded

You're welcome! Thank you for such great service!

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