Don Bessette Motors Inc

I'm going to start with do your research and make sure you have an experienced sales person. My experience was awful. We were pushed into a vehicle that we weren't 100% sure about. It is a very nice truck you have an experienced sales person. My experience was awful. We were pushed into a vehicle that we weren't 100% sure about. It is a very nice truck, don't get me wrong. We were told they were going to fix certain things and add to it to make it more to what we were looking for. During the whole process the sales Lady (Jules) did not communicate, update, return calls, or texts. When she did the information was incorrect or a lie. She quit responding all together after them having the truck for 2 days. I had to call daily to get updates on the truck from the service department. Fight for an oil change, it showed almost 1,000 miles overdue. Had to fight for them to do the back brakes, should not be shot at 50,000 miles. We were ready to wash our hands of the truck and the dealership due to miscommunication and lies from the sales lady. They had our truck for 5 days when asked why it wasn't done they said the person working on it was out sick. Being a dealership you would think they would have more than 1 person to do repairs. We were told verbally that a complete brake job was being done (not the case) They also did a bedliner, replaced the broken grill and detail. The truck was filthy and I was under the impression they did that BEFORE they try to sell a vehicle. We FINALLY got our truck back, well the detail was awful, still dirt in vents stains on seats. Sticky stuff on center counsel. I was told by a different sales agent to bring it back when it's dirty again and they will do another detail for free. After everything i don't think we will be back. They do have a few great sales people who did help us. The one we had was terrible. More

I have always received great service. The salesman I dealt with has been Terry Epps and Kevin Johnson. Very efficient and know the vehicles. I have also had great service in the serv depa The salesman I dealt with has been Terry Epps and Kevin Johnson. Very efficient and know the vehicles. I have also had great service in the serv department. More

Great mechanics. Always get good service and always willing to wash my car if needed Always get good service and always willing to wash my car if needed More

I enjoy doing business with Don Bessette Motors. All the employees there are very friendly and helpful . Had my Sonata serviced for the 4 th time - no charge again! Service person explained what All the employees there are very friendly and helpful . Had my Sonata serviced for the 4 th time - no charge again! Service person explained what was done and recommended that I come back after 100 miles to have tires retorqued. I appreciate good customer service and I’ve always been well satisfied with Bessettes. More

Recently bought a new Hyundai Santa Fe from Kevin Johnson. I had a top notch experience. Kevin answered my questions in a very professional manner. I would highly recommend contacting Kevin, if you a Johnson. I had a top notch experience. Kevin answered my questions in a very professional manner. I would highly recommend contacting Kevin, if you are looking for a vehicle. More

All nice people. We had fun shopping there and making the deal. I am glad we bought our car there We had fun shopping there and making the deal. I am glad we bought our car there More

While I admit I only worked with one person at this dealership, first impressions are big. The sales person appeared disinterested and negative. The car we were interested in, while a nice car, was ove dealership, first impressions are big. The sales person appeared disinterested and negative. The car we were interested in, while a nice car, was overpriced and outclassed compared to cars at other dealers. I am hopeful there service is better than their sales. More

Their customer service is amazing, very friendly and so helpful. They got me a vehicle in minutes… awesome dealership helpful. They got me a vehicle in minutes… awesome dealership More

Terry was very pleasant to deal with great buying experience would highly recommend terry as salesperson experience would highly recommend terry as salesperson More