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Don Ayres Honda - Service Center

Fort Wayne, IN

4.9
1,975 Reviews
Call Service Center (260) 484-0551

1,975 Reviews of Don Ayres Honda - Service Center

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February 25, 2024

I would not go anywhere but Don Ayres. It is a truly excellent dealership and the service is wonderful. Jeremy Sullivan is my advisor and he is courteous and thorough. I'm always a happy c More

by Cathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 25, 2024 -

Don Ayres Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Cathy and it's great to hear about your excellent experience here at Don Ayres Honda.

Helpful
February 24, 2024

Service and people are friendly and professional. Quality and of work has always been the best! More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Crook
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 25, 2024 -

Don Ayres Honda responded

Thank you, Dave! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Don Ayres Honda, we look forward to having you as one of our valued customers for many more years to come!

Helpful
February 24, 2024

The Service adviser was informative and friendly while the service time was efficient. With quality work More

by Mabburch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan, service dept
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Feb 25, 2024 -

Don Ayres Honda responded

Thank you for choosing Don Ayres Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Helpful
February 23, 2024

Always a good experience. Everyone is very pleasant and courteous. Vehicle always done in a timely manner. More

by Tik06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Addison Migna
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 23, 2024 -

Don Ayres Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Helpful
February 22, 2024

Excellent and timely service. I appreciated the car wash. I wish more dealerships did this! More

by jsthier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 22, 2024 -

Don Ayres Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Helpful
February 22, 2024

Very professional attentive, explains bill, fair charges good place to maintain your Honda I would recommend them! More

by suzart37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Salmonowicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 22, 2024 -

Don Ayres Honda responded

Thanks for sharing your thoughts about your experience with Don Ayres Honda. We appreciate your business and hope to see you again soon!

Helpful
February 21, 2024

Addison was very helpful, he communicated well. He and the staff did an awesome job. No issues from the fix as of now. More

by jeff_rynearson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Addison Migna
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 21, 2024 -

Don Ayres Honda responded

Jeff, Thank you for taking the time to share your thoughts on working with Addison and our team. We're glad to hear we delivered such a great experience!

Helpful
February 20, 2024

I’ve been coming to this dealership for a long time now and the service has always been 100%. More

by Red98643
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 20, 2024 -

Don Ayres Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Helpful
February 20, 2024

I wouldn’t let this place change the oil on my lawn mower. Their ‘experienced’ lube technician stripped the threads on my oil pan drain hole necessitating its replacement. Service advisor claimed it More

by Am5898
Recommend Dealer
No
Employees Worked With
Have no idea
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Feb 23, 2024 -

Don Ayres Honda responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

Helpful
February 18, 2024

Thorough explanation - Attentive to our questions - Prompt-Polite with a smile - No hassles-nice experience More

by mfmanore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zoe was excellent
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Feb 18, 2024 -

Don Ayres Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jeremy, Zoe, and our team met your expectations. Thank you again for choosing Don Ayres Honda, we look forward to having you as one of our valued customers for many more years to come!

Helpful
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