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Don Ayres Honda - Service Center

Fort Wayne, IN

4.9
1,975 Reviews

1,975 Reviews of Don Ayres Honda - Service Center

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March 21, 2024

Great service. Communication great! Always polite and helpful. Love the free car wash! Felt comfortable More

by haddifarns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Djurdjevich
Mar 22, 2024 -

Don Ayres Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that John met your expectations. Thank you for choosing Don Ayres Honda, we look forward to having you as a valued customer for many years to come!

March 20, 2024

Very pleasant experience! All the staff I’ve encountered were very friendly and helpful. They were very professional and efficient in getting me in and out without any issues. More

by Elizabeth Bounphama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackson Odle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Platonov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zoe Landmeier
Mar 21, 2024 -

Don Ayres Honda responded

Thanks for sharing about your experience with Don Ayres Honda. We appreciate your business, Elizabeth, and hope to see you again soon!

March 16, 2024

The dealership is great from sales of a vehicle to the service department. Even having courtesy transport if needed. More

by Kgrim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Exner
Mar 17, 2024 -

Don Ayres Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 16, 2024

I had front brake, oil change and transmission flush. Service was fine Jeremy Sullivan was terrific. More

by pdjmontana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2024 -

Don Ayres Honda responded

We are very happy to hear Jeremy provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 16, 2024

Zoe was friendly. I like that I can trust the technicians to just do the service I asked for without finding other things “wrong” that need fixing. More

by bjd527
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zoe
Mar 17, 2024 -

Don Ayres Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Zoe and our team, and we look forward to working with you again.

March 16, 2024

Had an 8:30 drop off appointment; didn’t realize that they only schedule drop off times which isn’t necessarily the time they start on your vehicle. Zach did ask if I needed my vehicle back by a specific More

by susiemren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Chausse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2024 -

Don Ayres Honda responded

We appreciate your business and our entire dealership team looks forward to serving you for all of your automotive needs.

March 13, 2024

I have only used the service department so far and I find the staff to be courteous and professional. More

by malviescarlett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonn Djurdjevich
Mar 13, 2024 -

Don Ayres Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Don Ayres Honda, Scarlett, we look forward to having you as a valued customer for many years to come!

March 13, 2024

I needed a new key fob for my car and it was super easy to get an appointment scheduled the next day. When I went in to get it done, everyone was helpful and my service technician gave me several updates w More

by emmamiller423
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Addison Migna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : not sure her last name, but Emma was who I was on the phone with to get my appointment scheduled and she was great and helpful
Mar 13, 2024 -

Don Ayres Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 10, 2024

Knowledgeable people, very courteous and helpful. Dealership was clean and well maintained.. keep up good work. More

by Rebert23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Kruger
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Salmonowicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2024 -

Don Ayres Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 09, 2024

Dan was very professional and presented the areas of concern effectively. He listened well and was not pushy. More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
Mar 11, 2024 -

Don Ayres Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Dan met your expectations. Thank you again for choosing Don Ayres Honda, we look forward to having you as one of our valued customers for many more years to come!

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