Don Ayres Honda - Service Center

My service advisor Dillon Steenport is phenomenal. Always friendly, knowledgeable, and professional. He knows his stuff and is a joy to work with. He is the BEST of the BEST! Thank you! Also, t Always friendly, knowledgeable, and professional. He knows his stuff and is a joy to work with. He is the BEST of the BEST! Thank you! Also, the newly remodel showroom, service bays and waiting areas are wonderful - spacious modern and comfortable. Don Ayres is top notch! Thank you! More

I have always had excellent service at Don Ayres and would recommend using them for your service needs! would recommend using them for your service needs! More

I would like my service issue resolved. As of right now, I am waiting for a callback from Kevin regarding my issue today.It's been 40 min since he promised to call me back. I scheduled a As of right now, I am waiting for a callback from Kevin regarding my issue today.It's been 40 min since he promised to call me back. I scheduled an appt for 9:30 this morning and at that time was told it would take 1 1/2 hrs to get the keyfob programmed. When I arrived this morning, Dillon said it would take 2 hrs. I sat in the waiting room from 9:30-12:25 waiting for the car to be ready. Nobody ever came to check or report on the progress. I was told when I approached Dillon that the service tech had problems getting it programmed. When I got home, I looked at the invoice and it stated the car was ready at 10:55. I sat for an extra 90 minutes for someone to get me and nothing. Totally inexcusable that my time isn't valuable. As I write, I'm still waiting for a callback from Kevin 50 minutes later. Carol Harkins Invoice #991862 More

Don Ayres Honda is amazing. So very well organized with excellent service and friendly, helpful staff. Thank you for your hard work! So very well organized with excellent service and friendly, helpful staff. Thank you for your hard work! More

The remodeled facilities are an excellent update with comfortable chairs that in the waiting area. My service advisor, John D., provided excellent communication and was very professional. comfortable chairs that in the waiting area. My service advisor, John D., provided excellent communication and was very professional. More

Personable, professional, reassuring. They have always taken good care of me as a customer and of my vehicles. They have always taken good care of me as a customer and of my vehicles. More

The staff is professional and make sure I understand any repairs that may be needed. repairs that may be needed. More

John in service was great and very informative. Matt, my sales person was also great, however high pressure sales tactics of aftermarket extended warranty by finance dept. was not apricated. Overal Matt, my sales person was also great, however high pressure sales tactics of aftermarket extended warranty by finance dept. was not apricated. Overall I like the dealer and the car and would recommend .Thank You Don Ayres More

John was great. Super busy Friday, but he got me in as quickly as possible and communicated updates and the work that needed done and the work that I'd need next tim Super busy Friday, but he got me in as quickly as possible and communicated updates and the work that needed done and the work that I'd need next time. He was also genuinely polite and kind More

Great customer service and good communication. Dainen did a great job coordinating the recall work and taking care of our vehicle. Great waiting area. Really enjoyed the new service area and waitin Dainen did a great job coordinating the recall work and taking care of our vehicle. Great waiting area. Really enjoyed the new service area and waiting area. More