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Don Ayres Honda - Service Center

Fort Wayne, IN

4.9
1,975 Reviews

1,975 Reviews of Don Ayres Honda - Service Center

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April 04, 2024

Great experience, as always! Bought new tires. Addison was knowledgable and very helpful. Highly recommend. More

by j4purdue1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Addison Migna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2024 -

Don Ayres Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Addison met your expectations. Thank you for choosing Don Ayres Honda; we look forward to having you as a valued customer for many years to come!

April 04, 2024

I visited the dealership for Oil Change, for almost two years of having my oil change with them, it is my first time to be offered with complimentary car wash and refill of windshield washer; shoutout to D More

by harjobe1022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel of Service
Apr 05, 2024 -

Don Ayres Honda responded

Thank you for choosing Don Ayres Honda. Your feedback and rating mean a lot to us. We're glad Daniel was able to help, and we hope to see you again!

March 30, 2024

I always get excellent service from Don Ayres, Scheduling is easy and the services are performed on time and sometimes even ahead of schedule!!! Jeremy is always VERY helpful, knowledgeable and courteous! More

by dover1925
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2024 -

Don Ayres Honda responded

Thanks for sharing your thoughts about your experience with Don Ayres Honda. We appreciate your business and hope to see you again soon!

March 29, 2024

I was disappointed in my service. Thought I was taken advantage of by service department. I am not sure if I will go back. Betty Luyben More

by boop
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know who it was
Apr 02, 2024 -

Don Ayres Honda responded

Thank you for bringing this to our attention, Betty, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

March 28, 2024

Service was quick and easy. I had no problems getting my oil and filter changed. More

by aaheisser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Salmonowicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2024 -

Don Ayres Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 27, 2024

This was my first time at Don Ayres Honda and Courtney Crook as the service agent was outstanding! More

by roy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Crook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2024 -

Don Ayres Honda responded

Thank you, Roy! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Don Ayres Honda.

March 26, 2024

I appreciated the respect and friendliness. I was grateful that my concerns were heard. I felt I could trust what I was being told. More

by elmmichel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Latta
Mar 26, 2024 -

Don Ayres Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Don Ayres Honda, we look forward to having you as a valued customer for many years to come!

March 23, 2024

Everyone is always kind and helpful. I have bought two cars here because of the friendly staff. More

by Renataking
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Mar 24, 2024 -

Don Ayres Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

March 21, 2024

I’m very pleased with the service I get. The staff is courteous and they seem to give it their all when to make sure the job is done correctly and the customer is satisfied with the service More

by jproffitt2737
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Crook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2024 -

Don Ayres Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful service feedback!

March 21, 2024

Courtney called me shortly after my appointment and explained everything to me in detail. I will be back. More

by mcline611
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Crook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2024 -

Don Ayres Honda responded

Thank you for your business and this review. We're happy to hear Courtney and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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