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Don Ayres Honda - Service Center

Fort Wayne, IN

4.9
2,052 Reviews

2,052 Reviews of Don Ayres Honda - Service Center

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August 18, 2024

Dillion was excellent at keeping me updated throughout my service. It was easy and simple! Best part was the price was the price, no surprises. More

by JasonLeechVoice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dillon Steenport
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Don Ayres Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Dillion met your expectations. Thank you for choosing Don Ayres Honda, we look forward to having you as a valued customer for many years to come!

August 16, 2024

The service area has been over a year working on the area...very small room and no rest room. Was told oil change would ALWAYS BE $12.99..NOW ITS TRIPLED..I PAID OVER$1000.00 FOR WARRANTY INS.WAS TOLD I More

by mizair53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Conner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Don Ayres Honda responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

August 15, 2024

Jeremy and the staff was on point with my needs. They greeted me quickly and verified all the work that I needed for this job. I was extremely happy with how they kept informed during the process. More

by Ed Schaefer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Don Ayres Honda responded

Thank you, Ed, for choosing Don Ayres Honda. Your feedback and rating mean a lot to us. We're glad Jeremy and our team were able to help, and we hope to see you again!

August 14, 2024

My appointment was right on time. The reception individual was friendly and welcoming. My service advisor (John) was exceptional. The wait was exactly as expected. All in all, a very More

by smd53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John, Didn't get his last name
Aug 14, 2024 -

Don Ayres Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Don Ayres Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

August 09, 2024

Service is always top notch. Always friendly. Personable and knowledgeable. They take good care of my car….and me. More

by Cathie Hannie
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Addison Migna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2024 -

Don Ayres Honda responded

Thank you for choosing Don Ayres Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, Cathie, and we hope to see you again!

August 08, 2024

Pretty good, but ninety minutes seems long to me for an oil change and inspection. More

by weakley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dillon Steenport
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2024 -

Don Ayres Honda responded

Thank you for taking the time to share your thoughts on working with our team. We appreciate your business and your patience.

Aug 12, 2024 -

weakley responded

I do think that Don Ayres should have a body shop. And if not, have a good one to recommend that is close to the 05 zip area.

August 04, 2024

Our service rep. , Courtney is friendly and efficient. Recall work was done in less than a day and I was provided with a free rental. More

by s.overbey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Crook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2024 -

Don Ayres Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Courtney and our team, and we look forward to working with you again.

July 30, 2024

Everything done as expected and the work was completed on time. Very satisfied with the results! More

by John Sheehan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Djurdjevich
Jul 30, 2024 -

Don Ayres Honda responded

Thank you, John! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Don Ayres Honda.

July 28, 2024

Had a great experience with Zoe she was kind and very curious made sure everything was perfect ! More

by Jamiebrooks21711@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zoe
Jul 28, 2024 -

Don Ayres Honda responded

Thank you for the kind words for Zoe and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

July 21, 2024

Predictable, reliable and sincere customer experience always in sales and service. Great staff and ethos. Recommended based on three decades of experience with them, More

by fwpsych
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dillon Steenport
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Kruger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Crook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zoe Meier Five star
Jul 22, 2024 -

Don Ayres Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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