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Don Ayres Honda - Service Center

Fort Wayne, IN

4.9
2,052 Reviews

2,052 Reviews of Don Ayres Honda - Service Center

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August 30, 2024

Everyone was very helpful and Doug even set me up with a spot to grade papers! Courtney did a great job! More

by Miyakols
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Settle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dillon Steenport
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Crook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2024 -

Don Ayres Honda responded

Thank you so much for your excellent review! We are so glad that Doug and Courtney had the opportunity to work with you, and we are thrilled that you found your experience with us here at Don Ayres Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

August 26, 2024

Top service and attention to details. So sorry the construction hasn’t been finished. Still, the employees work efficiently and happily! More

by Jennifer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Crook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Don Ayres Honda responded

Thank you so much, Jennifer, for your kind words, and for taking the time to leave us this wonderful feedback!

August 23, 2024

Don Ayres Honda has the best service department I have ever worked with! They are honest, which is important to me as a woman. I have a 2006 Honda Odyssey that still runs perfectly. My grandson is driv More

by Mel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2024 -

Don Ayres Honda responded

Thank you, Mel, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future.

August 22, 2024

Had unexpected issues with my truck on a late Friday afternoon. Took it in for repair first thing Saturday morning. Paul prepared me to the fact that my vehicle would probably not be finished until s More

by karenagoss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2024 -

Don Ayres Honda responded

It's great to hear that Paul and the team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Don Ayres Honda!

August 22, 2024

Service advisor was very polite and communication was great. Kept me updated throughout the experience More

by jimgodfrey77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Crook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2024 -

Don Ayres Honda responded

Jim, Thank you for your business and this service review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 22, 2024

Staff at Don Ayres Honda really works hard to earn my trust and repeat business. Zoe, my service advisor, keeps me appraised of the services needed now and in the near future, so my HR-V keeps running li More

by jimzix
Recommend Dealer
Yes
Employees Worked With
Zoe
Aug 22, 2024 -

Don Ayres Honda responded

Thank you for the kind words for Zoe and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

August 21, 2024

John and the staff in the service department have provided exceptional service in a professional and polite manner. More

by prestonrobinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Djurdjevich
Aug 21, 2024 -

Don Ayres Honda responded

Preston, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that John and our team met your expectations. Thank you for choosing Don Ayres Honda, we look forward to having you as a valued customer for many years to come!

August 21, 2024

I would definitely recommend this dealership to my friends and family. They got me in at the drop of the hat. More

by arwysong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dillon Steenport
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dainen Hickey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

arwysong responded

Thank you,John D., You got me in right away for the awful sound effects in my wheel. Despite Dillon S. having a day off. I also appreciate Dillon S.

Aug 21, 2024 -

Don Ayres Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Don Ayres Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

August 21, 2024

Great service, professional to all and caring. Like the new service expansion and looking forward to the new showroom! More

by ebstir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Gaspar
Aug 21, 2024 -

Don Ayres Honda responded

We are very happy to hear Daniel provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 21, 2024

Great service and very much appreciated getting my oil changed. Daniel was exceptional and extremely helpful. More

by Colette Parker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Gaspar
Aug 21, 2024 -

Don Ayres Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Colette, please let us know.

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