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Don Ayres Honda - Service Center

Fort Wayne, IN

4.9
2,111 Reviews

2,111 Reviews of Don Ayres Honda - Service Center

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December 24, 2024

Very easy to communicate with and accommodated any updates to my appointment- will continue to service here More

by anthonybuuck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Salmonowicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2024 -

Don Ayres Honda responded

Thank you for your business and this review, Anthony. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 24, 2024

Got me in very quick. Work was completed in timely manner. Service was a pleasure to work with. More

by koonzee33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dainen Hickey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2024 -

Don Ayres Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Don Ayres Honda!

December 20, 2024

I’ve always bought and serviced through Don Ayres for 20 years and I won’t go anywhere else. I trust them with my vehicles. More

by ccornmesser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor Hilgemann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2024 -

Don Ayres Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Don Ayres Honda, we look forward to having you as a valued customer for many years to come!

December 20, 2024

I had a service app. for a recall and a oil change . Also had gotten a staple in a rear tire witch my service adviser found and got repaired Jeremy did a great job taken More

by Phil H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2024 -

Don Ayres Honda responded

Thank you, Phil, for sharing about your experience with Don Ayres Honda. We appreciate your business and hope to see you again soon!

December 15, 2024

Addison made sure my vehicle was taken care of. He communicated promptly about what needed to be done. The facility was clean. More

by Sara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Addison Migna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Don Ayres Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Don Ayres Honda, Sara, we look forward to having you as a valued customer for many years to come!

December 13, 2024

Excellent service, fast, Employees are always friendly and helpful. Worked with Dan this time and he was excellent - fast, friendly, informative and very helpful. More

by abs1016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Latta
Dec 13, 2024 -

Don Ayres Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Dan and our team, and we look forward to working with you again.

December 12, 2024

Service was very prompt, Paul Evans was knowledgeable and courteous. The newly renovated service area was great! More

by ericglanning
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Don Ayres Honda responded

Eric, Thank you for your very kind review. Paul and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Don Ayres Honda.

December 12, 2024

dan was my service rep and was professional and helpful. he explained what service was to be performed and an estimated time for completion. More

by tkacz1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
dan
Dec 13, 2024 -

Don Ayres Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Dan met your expectations. Thank you again for choosing Don Ayres Honda. We look forward to having you as one of our valued customers for many more years to come!

December 11, 2024

My service at Don Ayres was great. I was greeted and helped as soon as I arrived. Everything was explained. The mechanics did great work. My bill was accurate and my car was ready on More

by bill05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Salmonowicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2024 -

Don Ayres Honda responded

Thank you for choosing Don Ayres Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 11, 2024

Sales and service personnel very knowledgable, respectful of my time, and friendly. The overall atmosphere looks like the employees are happy with the work they do which is good to see. More

by wendy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2024 -

Don Ayres Honda responded

Thank you, Wendy! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Don Ayres Honda.

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