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Don Ayres Honda - Service Center

Fort Wayne, IN

4.9
2,053 Reviews
Call Service Center (260) 484-0551

2,053 Reviews of Don Ayres Honda - Service Center

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September 08, 2023

Always trust my advisor to give me information about my vehicle. Got quotes for my vehicle for new tires I will be needing in the future. More

by bdkreynolds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Puckett
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Sep 10, 2023 -

Don Ayres Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 08, 2023

Pete made this a great experience. Easy in and easy out, but service person left the "oil 100%" screen on and I had to figure out how to change it. Very minor complaint. More

by sjc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Ort
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Sep 10, 2023 -

Don Ayres Honda responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

September 08, 2023

Pete made this a great experience. Easy in and easy out, but service person left the "oil 100%" screen on and I had to figure out how to change it. Very minor complaint. More

by sjc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Ort
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Sep 10, 2023 -

Don Ayres Honda responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

September 07, 2023

Paul did an outstanding job as he always does! I would recommend Paul to be anyones service adviser. More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 08, 2023 -

Don Ayres Honda responded

Thank you, Bill! It's great to hear that Paul was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Don Ayres Honda!

September 06, 2023

The staff was helpful and professional. The work was finished in a timely manner which made my wait convenient. More

by wp2917
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dillon Steenport
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 07, 2023 -

Don Ayres Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 04, 2023

Paul was very nice and accommodating. He entertained my questions and made me feel like my car was in good hands. More

by Euben Hope
Recommend Dealer
Yes
Employees Worked With
Paul Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 05, 2023 -

Don Ayres Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Paul met your expectations. Thank you again for choosing Don Ayres Honda, we look forward to having you as one of our valued customers for many more years to come!

September 04, 2023

This dealership is very accommodating and great to work with. They are obviously very professional and timely. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 05, 2023 -

Don Ayres Honda responded

Mike, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Don Ayres Honda!

September 03, 2023

Ron C. was service writer for us .We had several questions about our van , which he took care of a couple of issues needing resolved before selling it . H More

by jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Conner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 03, 2023 -

Don Ayres Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Jim and it's great to hear about your excellent experience here at Don Ayres Honda.

August 31, 2023

Jeremy is awesome! Trustworthy, professional and super kind. Wonderful to do business with! Thanks Honda! More

by Kellerighent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 31, 2023 -

Don Ayres Honda responded

Thank you for taking the time to share your thoughts on working with Jeremy and our team. We're glad to hear we delivered such a great experience!

August 30, 2023

Jeremy was prompt and very professional. He took time to explain a new alternative added to the oil change that I went with. Then to top it off, the car was ready 30 minutes ahead of sched More

by Lisa B.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 31, 2023 -

Don Ayres Honda responded

Thank you, Lisa, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Jeremy here at Don Ayres Honda.

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