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Don Ayres Honda - Service Center

Fort Wayne, IN

4.9
2,052 Reviews
Call Service Center (260) 484-0551

2,052 Reviews of Don Ayres Honda - Service Center

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October 18, 2024

I’ve been a Don Ayres customer since 1988. Always friendly and caring staff. Pleasure doing busy with them every time. More

by Lori G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Crook
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2024 -

Don Ayres Honda responded

Thanks, Lori, for sharing your thoughts about your experience with Don Ayres Honda. We appreciate your business and hope to see you again soon!

October 17, 2024

great price on oil change. Friendly and helpful people. Paul Evans was so knowledgeable and everyone in the service department was very friendly. More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 17, 2024 -

Don Ayres Honda responded

Steve, We are very happy to hear that Paul provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 17, 2024

Concerned for safety Helps to make decisions about service Knows auto vocabulary when advising washed the car!! More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Settle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Suter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 17, 2024 -

Don Ayres Honda responded

Thank you so much for your kind words, Bill, and for taking the time to leave us this wonderful feedback!

October 16, 2024

Friendly, communicate well and thoroughly, timely, thorough in going over work to be done and once it was completed. More

by sandy.plank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dainen Hickey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 17, 2024 -

Don Ayres Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 10, 2024

Very good service. Always so friendly and helpful. Would and have recommend to friends and family. More

by Cameron18g
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 11, 2024 -

Don Ayres Honda responded

Thank you for your very kind review, Cameron. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Don Ayres Honda.

October 05, 2024

Friendly and helpful people. Paul Evans was so knowledgeable and everyone in the service department was very friendly. More

by janet.piercy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 07, 2024 -

Don Ayres Honda responded

It's great to hear that Paul was able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Don Ayres Honda!

October 04, 2024

The best service person I We know handles us — Jeremy Sullivan in Fort Wayne Indiana More

by padboger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 04, 2024 -

Don Ayres Honda responded

Thank you for choosing Don Ayres Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 04, 2024

On each of the last two oil changes, I was told my passenger side license plate light bulb was burnt out. I refused replacement both times. Both times the lightbulb was NOT burnt out. Are you people p More

by cookiemp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 07, 2024 -

Don Ayres Honda responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

October 02, 2024

You can tell it’s family owned. I highly recommend to anyone! Love the experience More

by jes30lyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Crook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 03, 2024 -

Don Ayres Honda responded

Thanks for sharing your thoughts about your experience with Don Ayres Honda. We appreciate your business and hope to see you again soon!

September 27, 2024

Construction causes major wait rooms problems but service is outstanding. I was very happy with them. More

by Gary Sykes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Addison Migna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 27, 2024 -

Don Ayres Honda responded

Thank you so much for your review! We are so glad that we had the opportunity to work with you, Gary, and we are thrilled that you found your experience with us here at Don Ayres Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

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