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Don Ayres Honda - Service Center

Fort Wayne, IN

4.9
2,053 Reviews

2,053 Reviews of Don Ayres Honda - Service Center

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October 05, 2023

Service was great, they went above and beyond to address all the issues I had. More

by jeffsloan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Hitzemann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Chausse
Oct 06, 2023 -

Don Ayres Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 04, 2023

Always great service, people and very attentive to what your needs are. I would recommend Don Ayres to everyone. More

by Warrenee68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Squires
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Suter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Kruger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Crook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2023 -

Don Ayres Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 04, 2023

Courtney went above and beyond when repairs took longer than expected and made sure we were taken care of. More

by jodimayjune
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Crook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2023 -

Don Ayres Honda responded

Thanks for sharing your thoughts about your experience with Courtney here at Don Ayres Honda. We appreciate your business and hope to see you again soon!

October 03, 2023

Paul was knowledgeable, courteous, and kept us informed while car was being serviced. Highly recommend. More

by Iamtgray
Recommend Dealer
Yes
Employees Worked With
Paul Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2023 -

Don Ayres Honda responded

Thanks for sharing your thoughts about your experience with Don Ayres Honda. Paul and our team appreciate your business and hope to see you again soon!

September 29, 2023

Everything was great. Dillon always makes sure things are done above and beyond. Dillon always lets me know what service the car needs and takes care of everything. Love More

by kswoodworks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dillon Steenport
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Don Ayres Honda responded

Thank you for your business and this review. We're happy to hear Dillon is always able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 28, 2023

My customer service rep was no longer at the dealership when I arrived, but he had communicated with Zach about my appointment and told him to take good care of me. Zach was very personable and put me at More

by bhuth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Chausse
Sep 28, 2023 -

Don Ayres Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Zach delivered such a great experience!

September 28, 2023

This dealership is like family - I have been with them since 1991 and have always gotten the best service. More

by duolakers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2023 -

duolakers responded

Jeremy Sullivan has always been very helpful in scheduling my service and making certain I know what is going to be serviced.

Sep 28, 2023 -

Don Ayres Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Don Ayres Honda.

September 28, 2023

Great service, great atmosphere, and my vehicle was in and out in a very timely manner. More

by Kevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Crook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2023 -

Don Ayres Honda responded

Thank you for your very kind review, Kevin. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Don Ayres Honda.

September 27, 2023

I was greeted immediately and the vehicle was serviced in a very timely manner. Service rep kept me updated on the progress and informed me of additional work that was needed. Great experience overall. More

by anutnan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Addison Migna
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2023 -

Don Ayres Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Don Ayres Honda.

September 25, 2023

I went in for regular service. Everything was quick and straightforward. I appreciated the time to service tech took to explain everything to me. More

by Jnkaminski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2023 -

Don Ayres Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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